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“Mediocre hotel in oasis town” 3 of 5 stars
Review of Hotel Ras El Ain Tozeur

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Hotel Ras El Ain Tozeur
4.0 of 5 Hotel   |   BP 141 | Zone Touristique, Tozeur 2200, Tunisia   |  
Hotel amenities
Ranked #2 of 14 hotels in Tozeur
Toronto, Canada
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
“Mediocre hotel in oasis town”
3 of 5 stars Reviewed November 26, 2012

One of the Golden Yasmin chain, this hotel was another that seems to have double beds in all rooms, not the greatest situation for two people travelling together as singles. The room was large, like a suite, but the balcony was tiny. Unfortunately our room was invaded by the smell of a nearby drain, but it was only for two nights. We were on a package tour, so I can't speak to prices of meals but the buffets were adequate. Air conditioning did not work (maybe because it was off-season) and the internet wi-fi was slow. Like most hotels we found in Tunisia, coffee was available at breakfast but not at other meals. You pay extra for any kind of drink. Overall it's an attractive-looking hotel. The ambience of the town and learning about the oasis make up for everything!

  • Stayed November 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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105 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Constanta, Romania
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 10, 2012

I've just came back from a 7 days holiday in Tunisia, and we had a 2 days trip in the Sahara Desert. We have slept in Tozeur, at the Hotel Ras El Ain. Our main accomodation in Port el Kantaoui was terrible so we were a little worried sincerely about what hotel we will find in the middle of desert. But we had a very, veru pleasat surprise finding this hotel, which is really really nice to stay in. The restaurant is wonderful. They don't have a very large variety of plates, we had there dinner and breakfast, but was enough and good food. Only we had to pay the beaverages. The staff was very kind, you have WI-FI Internet acces in the lobby and at he the pool. All the rooms are in little bungalows, very very nice, rounded by a great garden. The rooms are very big, with balcony. They are like junior suites, with a sofa and a DBL bed. Air conditioning was functioning properly and we had hot water permanently. Cosmetic amenities were available in the bath.
I kindly reccomend you this hotel for a short stay, or even for an entire holiday. Its only inconvenient is the location, Tozeur is a little bit far from civilisation, in the middle of the desert. But if you want silence and be far from everything is exactly what you need :)

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Pontefract, United Kingdom
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed April 17, 2012

We stayed at this hotel while on tour in Tunisia. We only stayed at the hotel for one night. We found our room clean and comfortable. The staff apeared freindly and polite. There was plenty of choise of food and the food was of a good standard. We would stay at this hotel again.

  • Stayed July 2011, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scottsdale, Arizona
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 6, 2012

This hotel was overpriced. I disagree with other reviewers: it deserves 3, not 4 stars. Firstly, our bathroom was dirty and they never cleaned it. Secondly, the food was ok but not worth the price. If you stay here DO NOT EAT LUNCH!!! It is way, way, way more expensive than any restaurant close by. We ate lunch one day and were so shocked by the price that I talked to the manager. He basically said: whatever, too bad.

Furthermore, we stayed in another Golden Yasmin property and it was much, mush better. We wouldn't stay here again: there's a new Palm Oasis going up in town and just down the street is the Dar Cherait or the El Mouradi.

  • Stayed January 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Tunis, Tunisia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed December 28, 2011

Terrible hotel, terrible service. First there was total confusion when we checked in. The old man behind the desk did not know what he was doing. He did not input our names on the systems which was the first big mistake. Once we got to the restaurant the confusion continued. We were a group of 25, the waiters could not understand the concept that each family wanted to pay for their own meals and drinks. They kept insisting that one person would have to pay for 25? Then came dinner, more confusion. Despite us having submitted our payment vouchers. ( proof that we had paid for the entire stay and meals), we were told that we had not paid for the Christmas dinner, which turned out to be just normal dinner; no special dinner or animation as promised. The food was just terrible.

The rooms were very small. We asked for a baby cot, it could hardly fit in the room, it was ancient, very low and my son could just raise his leg and fall out of the cot.

If you want to enjoy your holiday, do not even consider this hotel.

  • Stayed December 2011, traveled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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komotini
Senior Contributor
44 reviews 44 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed November 19, 2011

we 've stayed 3 nights as ;part of a tour in tunisia and it was the best hotel we've stayed.

  • Stayed December 2010, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Milan, Italy
Senior Contributor
38 reviews 38 reviews
28 hotel reviews
Reviews in 33 cities Reviews in 33 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed November 15, 2010

This is a four star hotel that really deserves all the four stars. Not to be compared with our “four star “hotel in Hammamet. It was way better. It is a beautiful and elegant structure. It has a big indoor and outdoor swimming pool. In the outdoor pool the water was strangely warm, but then I figured out that it was better so. When I went out of the water, even the 36 Celsius degrees of Tozeur felt cool…
The rooms were beautiful and clean. The restaurant was great. The food was better than in our other hotel in Tunisia and the staff was very friendly.
Too bad that we stayed there just for one night…

  • Stayed August 2010, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Ras El Ain Tozeur

Address: BP 141 | Zone Touristique, Tozeur 2200, Tunisia
Location: Tunisia > Tozeur Governorate > Tozeur
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 14 hotels in Tozeur
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Ras El Ain Tozeur 4*
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