I had a pretty huge room with a small deck (including screen doors if you want to leave them open at night) and mosquito nets surrounding the beds.
Yes, I suppose you could say that the bedspreads and general decor were a little bit outdated, but really, I find it surprising that anyone would expect anything other than that out in the middle of the Serengeti. The outside structure is not very attractive, but I really didn't care. I was there to get out and see the wildlife so as long as I was getting a good night's sleep, I was fine with whatever else. If you were planning on hanging out at your hotel and having more of a "relaxing, luxury experience" then maybe you would find some elements that would detract from it being luxury. I guess it depends on which kind of experience you are looking for.
The food was pretty good, much better than I was expecting to be honest, and the staff were very friendly and quick to address you by name. I had a tasty teriyaki tilapia for dinner the first night and I was pleased. In general, they offer an awful lot of food (for the included package), which was way too much for me. The boxed lunches had an insane amount of food in them (juice box, 1-2 pieces of fruit, sandwich, cheese, samosa, another sandwich, nuts, cookies) and I felt bad letting so much go to waste, but I guess they offer a lot of choices to try to please all the various tastes of different people.
I did not have time to experience the pool, but the setting of the pool looked pretty nice.
The rooms (or at least mine was) are flanked outside of the main reception area and so they have security guys to walk you back to your room after dark, if necessary.
If I remember correctly, they have limited hours for hot water access. I don't know if this is seasonal or a year-round limitation. Unfortunately, I don't remember what the hours were but I believe there was a chunk of time in the morning and at night during typical showering times to be able to use hot water.
I did not experience any noise problems and slept well. In general, most of the beds I encountered during safari were on the firm side but very comfortable for me.
- Also Known As:
- Serengeti Sopa Hotel Serengeti National Park