We stayed at camp 2 for &beyonds Serengeti Under Canvas just two days before they were scheduled to pull up and move further south. Maybe that was the problem, but we were disappointed over all with the service and food. Not at all up to the standards of other &beyond properties we have experienced.
The concept is very good. Mobile camps with flushing toilets, nice beds, butler service, bucket showers, and close to the migration. Only problem was that the herds were a good two hours away. Timing is everything, as we were just south of Seronera.
Our butler, Daniel was the only bright light In a rather lousy situation. The tents could have been cleaner. Floor mats were stained. Food, especially at dinner was nearly inedible. And we could not really identify the meat listed as lamb the first night. Soups were good, though.
Because a guide was ill, we were put in a situation where we were quite late in getting to Naabi Hill and the herds of the migration. While we saw millions of animals, and predators nearby, it made for an extremely exhausting and long day. The GM of the camp could have handled the situation better.
To the credit of &beyond upper management, our comment cards were read, and before we left for home, the country manager for TZ visited us at Duluti, and spent quite a bit of time gathering specifics on our experience. It is this kind of excellent follow up that will cause us to use their properties for a future third African safari.
- Official Description (provided by the hotel):
- AndBeyond Serengeti Under Canvas is a luxurious semi-permanent tented camp that moves around the Serengeti, bringing guests within range of the massive herds of the Great Migration. This is the ultimate in luxury camping, complete with a private butler service, chandeliers, silverware, crystal, ensuite flush toilets and comfortable beds with fluffy duvets. ... more less
- Also Known As:
- Serengeti Under Canvas Hotel Serengeti National Park