I stayed here with 9 others in a group who were going up Mount Kilimanjaro (Rongai route - 6-day ascent). We had one night before the trek and another one afterwards. We were able to leave passports and similar valuables in the hotel safe and a bag of clean/non-trekking items was stored for our return. All the other guests appeared to be trekkers too when we stayed there.
The hotel is very smart and everything seemed to be incredibly clean and in excellent condition. There are a lot of staff available and they are very friendly and attentive.
There seem to be three separate areas with rooms: at the front/above the entrance - none of our group stayed here. In the Kilimanjaro Wing (rooms starting with K- overlooking the swimming pool) and the Mountain wing (rooms starting with MT-.) We were all in K- rooms on our first night on the 3rd and 4th floors. There are nice big rooms with good-sized bathrooms each containing bath, sink, toilet, bidet and shower. The balconies are all north-facing and most of the overlook the pool and you can see Mount Kilimanjaro (clouds permitting.)
On our return, most of us were in MT- rooms and fortunately on 1st or 2nd floors. These rooms are slightly south of the K block and overlook a garden area, but can still see Mt Kilimanjaro. These rooms seemed to be slightly larger and the bathrooms have a glazed shower rather than plastic curtains. Hot water is from an immersion in the bathroom - if you have used up all the hot water you can see the dial on the cylinder so you know when it's heated up again.
On the ground floor there is a large bar/lounge area under a big conical thatched roof - open on three sides. When it’s cold, they bring in a wood-burning stove in the centre of the room which provides plenty of heat. The bar sells Kilimanjaro Beer ("If you can't climb it, drink it".) and various others; plenty of soft drinks and has boxed wines, sold by the glass.
Between the bar and the swimming pool there's a restaurant (buffet breakfast; a la cart for lunch and dinner); a small gift shop; an internet room (with ~6 PCs; $1 = 15min) The swimming pool is probably about 20m long and 4m wide with recliner sun beds all around. When it's sunny this is a sun-trap, so I imagine you could easily get sunburnt. The bar staff are happy to come to the pool with your drinks. The pool was cool (not sure if it's heated); very clean and not obviously chlorinated.
On the downside – the hotel seems to experience frequent power cuts - this is central Africa ! - so they leave a torch in each room. If the power does go off, you ought to try to use the torch to turn off the lights, or you might wake up in the middle of the night with all the lights on. I therefore recommend you plan to do your packing/unpacking in daylight
Most groups are allocated rooms. They seem to know you won't want many stairs on your return, bu...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.