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“Good hotel, Poor administration” 3 of 5 stars
Review of Kunduchi Beach Hotel And Resort

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Kunduchi Beach Hotel And Resort
4.0 of 5 Hotel   |   Off Bagamaoyo Road | Kunduchi Beach, Dar es Salaam 1000, Tanzania   |  
Hotel amenities
Ranked #8 of 74 Hotels in Dar es Salaam
Chicago, Illinois
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Good hotel, Poor administration”
3 of 5 stars Reviewed August 26, 2013

My organization recently booked four rooms at Kunduchi for a conference. Everyone agreed that it was a nice hotel: safe, welcoming, comfortable, etc.

However, I feel the need to mention that:

a) Internet is $10/day
b) Airport shuttle is $45 (one-way)
c) Paying for the hotel rooms was a huge mess that took two weeks to get settled. Even once the bill was fully paid, when our guests asked if the bill was paid the hotel said, "I don't know." One week later, we're still waiting on one of the receipts to come through.

Stayed August 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Riaan T, General Manager at Kunduchi Beach Hotel And Resort, responded to this review, August 27, 2013
Dear Guest

Many thanks for taking the time to write this review.

We are grateful for the general good comments regarding the resort. We have confidence in the product. I would like to apologize for the inconvenience caused with regards to the administration lapse. The incident will be investigated. You can contact me on my personal mail. gm@kunduchi.com

I am sure the planned upgrade in infrastructure will eliminate the internet charges. The airport transfers are charged at a minimum of $45 one way. If you are three people or more in the vehicle it is only $15.

Kunduchi Beach Resort is a beautiful property. Your comments are appreciated in our efforts to make Kunduchi the number one beach resort in Dar es Salaam.

Karibu Kunduchi Beach Resort
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174 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
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English first
Curepipe
Contributor
18 reviews 18 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 23, 2013

Beaches are quite spectacular especially when tide is low. Good experience and great stay overall. All rooms have a great sea view and Staff tries hard to attend to all your needs.
Gym is very tiny and not very well equipped.
Hotel is a quite far from from city centre and traffic can be very heavy.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Riaan T, General Manager at Kunduchi Beach Hotel And Resort, responded to this review, September 16, 2013
Dear Guest


Many thanks for the positive review. The beach at Kunduchi Beach Hotel and Resort is the BEST in Dar es Salaam. The property is beautiful. We are convinced that with continuous training we will reach our goals. I will share the review with the TEAM at Kunduchi.

Kind regards
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De Aar, South Africa
1 review
5 of 5 stars Reviewed August 9, 2013

Dar es Salaam Tanzania Kunduchi Beach Hotel.
This was the best vacation ever. We just loved the food and culture , it was magnificent. Please go to this location you wil have the time of your life, because when we arrived at the hotel they greeted us with open armes, we met the manager , Mr Riaan Thiart and his staff, they we're very friendly an helpful.
Aiden our waiter is a real treat, he was very professional and funny. The food was great , the setting awesome!!!!! The beach is beautiful. We sat on the beach chairs and enjoy soft drinks with the stunnig views around us.
We just want to thank all the staff and management for making our holiday a pleasant experience. Would love to visit u again.

Room Tip: Room 201 is awsome, the views wow!!!!!
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Riaan T, General Manager at Kunduchi Beach Hotel And Resort, responded to this review, September 4, 2013
Good Day Pieter

Many thanks for the positive response. I will relay your comments to the TEAM.

Hospitality is the one profession where you can receive a lot of job satisfaction. A lot of time has been spend on the training aspect. Kunduchi Beach Resort has the best beach. A Kite School has been added to improve the guest experience and increase the activities available.

We would love you to return to your second home. Karibu Kunduchi

Friendly Greetings
Riaan Thiart
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Nungwi, Tanzania
1 review
5 of 5 stars Reviewed July 23, 2013

What a setting! I was part of the Entico conference and was very impress with the ambiance and service provided. The dinners at Mawimbi was a treat. Live music, friendly and efficient service. Many thanks to Aiden our waiter. He is a good sport.

There was some good energy all round. People were dancing and having a good time. Hotel has a beautiful stretch of beach. There was even a bonfire....the food was a good spread as well. Conference rooms are adequate. Service provided was good.
I know Entico has booked for September and December at the same hotel. Cannot imagine a better venue for any function or conference.

Looking forward to my next visit.

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Riaan T, General Manager at Kunduchi Beach Hotel And Resort, responded to this review, July 31, 2013
Good morning Neema

Many thanks for taking the time to write this positive response. I will convey the information to my TEAM.

Kunduchi Beach Resort is a beautiful property and we do realize we need the service to compliment the product. On going training is part of our daily routine. We have implemented some fresh ideas. The TEAM at Kunduchi believes in creating a pleasant guest experience.

We are hosting Entico in September and December and are hoping you will be part of the conference. You will find more positive changes on your next visit.

Karibu Kunduchi

Kind regards
Riaan Thiart
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Jarvenpaa, Finland
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 22, 2013

Hotel is worn out and places in poor condition. The rooms smell like mold. Does not match the price class in my opinion. The beach is awesome.Breakfast is poor, as is usual in Dar hotels. Seats are worn.

  • Stayed July 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Riaan T, Manager at Kunduchi Beach Hotel And Resort, responded to this review, July 30, 2013
Dear Guest

Many thanks for posting your review on our hotel. We appreciate the comments made. our comments are constructive and well received. A refurbishment of the rooms are planned for the near future. We apologize for the inconvenience caused. It is important for us to meet and exceed guest expectations.

Our breakfast layout and presentation have changed as well. Our chef is working on new ideas and training is ongoing.

Karibu Kunduchi Beach Resort

Kind regards
Riaan Thiart
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Senior Contributor
36 reviews 36 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed July 15, 2013

We were here jus for the day,it's worth it's value.....cannot comment about the room as we were ther for the day ....but service was good,staff was helpful,lots of choice in buffet,fruits, salads,desserts.....beach was better n cleaner than others in dar Salam, lots of beach chair and a very chilled back feel....relaxing

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Riaan T, General Manager at Kunduchi Beach Hotel And Resort, responded to this review, July 30, 2013
Good Day Madam

Many thanks for the pleasant review. We appreciate the feedback.. The comments are a guideline for us. Ambience will always be important. That is the main difference in separating hotels. I will relay your comments to the TEAM regarding the good service. The beach at Kunduchi Beach Resort is the best in Dar. Beach is clean and well maintained.

We are looking forward to your next visit. Karibu Kunduchi Beach Resort

Friendly greetings
Riaan Thiart
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Nairobi, Kenya
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 15, 2013

I dont know where your next stop will be when you get to Dar es Salaam Tanzania but I know where mine will be....Kunduchi Beach Hotel and Resort and that will be this September for a period of 3 weeks. Its a decision I made after my 1 week stay in May this year. My wife and I did not know what to expect the first day we stepped at Kunduchi Beach Hotel and Resort.
On our entry we received a very friendly and memorable welcome coming from the able management who handed us to their staff who respectfully ushered us to our room.
We sure felt home away from home, thanks to their hospitality. When I wanted power extension
for my ipad Mr. Riaan Thiart, the General Manager was there to assist.......yes you read right, the General Manager himself, the sumptuous delicacies, soft drinks, sweet wines, champagne,
more friendly staff, the expansive spaces surrounded with architectural masterpiece walls,
a lounge with a cool artistic ambience, the open bar just next to the clean white sandy beach,
more sitting and recreation areas……what more can I mention. You just need to get there!

We dreaded our last night at Kunduchi because we wanted to stay longer. When we walked out of our beautiful room to have dinner our eyes went direct to the table for two setup in the dark sandy beach. We all admired the couple that was going to sit there and to our surprise it was set for us. It was a romantic setup that blew us away. The Management knew we were on a couple get away trip and this was a surprise they gave us.

Together with my wife I would like to extend our appreciation for your hospitality and friendliness throughout our stay at Kunduchi. For sure when we get to Dar es Salaam this September our first stop will be at Kunduchi Beach Hotel and Resort.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Riaan T, General Manager at Kunduchi Beach Hotel And Resort, responded to this review, July 30, 2013
Good Day Kelvin

Many thanks for taking the time to post such a pleasant review.

It was our pleasure hosting you and your lovely wife. We have done a lot in improving our general service. The TEAM at Kunduchi Beach hotel is committed and ready for the next level. Creating a good guest experience is important.

Many thanks for posting all the lovely photos of our hotel. We are looking forward to your next visit at the end of August.

Karibu Kunduchi Beach Resort.

Kind regards
Riaan Thiart
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Kunduchi Beach Hotel And Resort

Address: Off Bagamaoyo Road | Kunduchi Beach, Dar es Salaam 1000, Tanzania
Location: Tanzania > Dar Es Salaam Region > Dar es Salaam
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#2 Romantic Hotel in Dar es Salaam
#4 Family Hotel in Dar es Salaam
#4 On the Beach Hotel in Dar es Salaam
#5 Luxury Hotel in Dar es Salaam
#14 Business Hotel in Dar es Salaam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Kunduchi Beach Hotel And Resort 4*
Number of rooms: 138
Reservation Options:
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Also Known As:
Kunduchi Beach Hotel And Dar Es Salaam

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