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“Nice alternative to other hotels” 4 of 5 stars
Review of Hyatt Regency Dar es Salaam, The Kilimanjaro

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Hyatt Regency Dar es Salaam, The Kilimanjaro
5.0 of 5 Hotel   |   Kivukoni Street | PO Box 9574, Dar es Salaam, Tanzania (Formerly Kilimanjaro Hotel Kempinski)   |  
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Double Your Points
Ranked #2 of 80 Hotels in Dar es Salaam
Certificate of Excellence 2014
Senior Contributor
34 reviews 34 reviews
28 hotel reviews
Reviews in 17 cities Reviews in 17 cities
5 helpful votes 5 helpful votes
“Nice alternative to other hotels”
4 of 5 stars Reviewed November 3, 2013 via mobile

I stayed here for first time in Oct 2013. Very efficient check in. Hotel overlooks Harbor Area. Rooms facing harbor can hear ship horns during the night - something different not a problem. For fist timers the breakfast area is in left facing reception desk

Stayed October 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt Regency D... T, General Manager at Hyatt Regency Dar es Salaam, The Kilimanjaro, responded to this review, November 6, 2013
Dear Mr. Schoeman,

Thank you for sparing the time to give us your valuable feedback, it has always been our utmost focus to provide all our guests with personalized service that meets high standards of hospitality and it is feedback such as yours, which motivates the entire team to strive towards excellence. Your generous compliments have been shared with every team member.

We look forward to the pleasure of your continued visits and assure you of our best services at all times.

Thank you.

Trevor Saldanha
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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350 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Turkish first
  • Any
English first
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 1, 2013 via mobile

After almost a week on safari, arriving at the Hyatt was like entering another world. Feeling underdressed compared to the staff, we were offered a nice room and okay service. In Tanzania, the conseption of time and service somewhat differs to the western world, but most of the staff was friendly. The breakfast was good, and within the complex we could find a nice swimming pool, gym, beauty saloon & spa, casino and several restaurants. Recommended for those who seek a central location and good standard accommodation.

Stayed September 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt Regency D... T, General Manager at Hyatt Regency Dar es Salaam, The Kilimanjaro, responded to this review, November 6, 2013
Dear Guest,

It was indeed a pleasure having you stay as a valued guest at Hyatt Regency Dar es Salaam, The Kilimanjaro.

We would like to thank you for taking the time to give us your feedback.

It has always been our utmost focus to provide our guests with personalized service that meets high standards of hospitality. It is feedback such as yours, which motivates the entire team to strive towards excellence. While we are happy that we were able to exceed your expectations we have also taken note that we need to move things along at a pace that is more in keeping with standards in other parts of the globe.

We look forward to the pleasure of welcoming you back and assure you of our best services at all times.

Thank you.

General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cape Town
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 31, 2013

Rooms and bathrooms are spacious, delightful decorated. The restaurants in the hotel are also very nice. Breakfast buffet offers a lot of choices and very delicious. Also try the spa for a treatment in the relaxing atmosphere.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt Regency D... T, General Manager at Hyatt Regency Dar es Salaam, The Kilimanjaro, responded to this review, November 6, 2013
Dear Guest,

Thank you for sparing the time to give us your valuable feedback through TripAdvisor. We are focused on providing all our guests with personalized service that meets high standards of hospitality , feedback such as yours, helps the team strive towards excellence. Your generous compliments have been shared with our team for whom it has been a tremendous source of inspiration.

We look forward to the pleasure of your continued visits and assure you of our best services at all times.

Thank you.

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florida
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed October 28, 2013

We only had one night at this hotel but would have loved to have stayed longer. Anthony checked us in with a smile and without delay. He gave us a terrific room and close to the club. The rooms are lovely; great TV, comfy bed, quiet, clean with a wooden floor. The breakfast buffet was fantastic; you must try the passion fruit juice and Tanzanian coffee. The hotel airport pickup/drop off worked great for us. I look forward to staying at this property again.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt Regency D... T, General Manager at Hyatt Regency Dar es Salaam, The Kilimanjaro, responded to this review, November 6, 2013
Dear Guest,

Thank you for your valuable feedback. It is feedback such as yours, that helps motivate the entire team to strive towards excellence. Your compliments have been shared with Anthony for whom it has been a tremendous source of inspiration.

We look forward to the pleasure of your continued visits and assure you of our best services at all times.

Thank you.

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Casablanca, Morocco
Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 26, 2013

This is the best hotel in Dar. Rooms are relatively spacious with big bathrooms, nice decoration, excellent service. The restaurants are also very good, especially the Asian one (Chinese, Japanese, Thai.)

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt Regency D... T, General Manager at Hyatt Regency Dar es Salaam, The Kilimanjaro, responded to this review, November 6, 2013
“Best hotel in town”
Reviewed October 26, 2013 NEW
This is the best hotel in Dar. Rooms are relatively spacious with big bathrooms, nice decoration, excellent service. The restaurants are also very good, especially the Asian one (Chinese, Japanese, Thai.)

Dear Guest,

Thank you for sparing the time to give us your valuable feedback through TripAdvisor. It has always been our utmost focus to provide all our guests with personalized service that meets high standards of hospitality and it is feedback such as yours, which motivates the entire team to strive towards excellence. Your generous compliments have been shared with our team for whom it has been a tremendous source of inspiration.

We look forward to the pleasure of your continued visits and assure you of our best services at all times.

Thank you.

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Top Contributor
90 reviews 90 reviews
36 hotel reviews
Reviews in 41 cities Reviews in 41 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed October 15, 2013 via mobile

From the moment you enter the hotel till the minute you leave..All the service comes with smile.. What else do you want? Great view,big room,massive toilet,nice pool.. Although the good wasn't that impress but compare to everything else the hotel has to offer,I can just pretend to forget about it... Keep it up guys..! Thanks for making my stay very memorable..:)

  • Stayed October 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt Regency D... T, General Manager at Hyatt Regency Dar es Salaam, The Kilimanjaro, responded to this review, November 6, 2013
“Excellent service..!! Love it..!!!”
Reviewed October 15, 2013
From the moment you enter the hotel till the minute you leave..All the service comes with smile.. What else do you want? Great view,big room,massive toilet,nice pool.. Although the good wasn't that impress but compare to everything else the hotel has to offer,I can just pretend to forget about it... Keep it up guys..! Thanks for making my stay very memorable..:)
Dear Guest,

It is always a great pleasure having guests like yourself stay at Hyatt Regency Dar es Salaam, The Kilimanjaro.

Thank you for your feedback, it is only through this that we learn and improve. It will always be our utmost focus to provide our guests with personalized service and it is feedback such as yours, which motivates the entire team to strive towards excellence. Your generous compliments have been shared with our team for whom it has been a tremendous source of inspiration.

We look forward to the pleasure of your continued visits and assure you of our best services at all times.

Thank you.

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 13, 2013

I've stayed in this Hyatt on at least 10 separate occasions for work. It's probably the nicest hotel in the city and it's priced accordingly. Although, I'm fortunate to be on the business's dime when I'm here.

The hotel is always great about picking me up from the airport in a prompt fashion. The rooms and amenities are great and the staff is very hospitable. They once mistakenly gave away my room and instead of sticking me in any old room, they upgraded my coworker and I to the Executive and Presidential Suites! They certainly go the extra mile and this hotel makes being away from home that much more tolerable.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt Regency D... T, General Manager at Hyatt Regency Dar es Salaam, The Kilimanjaro, responded to this review, November 6, 2013
Dear Guest,

Thank you for choosing to stay at Hyatt Regency Dar es Salaam, The Kilimanjaro, your "home" in Dar. It has always been our utmost focus to provide all our guests with personalized service that meets high standards of hospitality and it is feedback such as yours, which motivates the entire team to strive towards excellence. Your generous compliments have been shared with our team for whom it has been a tremendous source of inspiration.

We look forward to the pleasure of your continued visits and assure you of our best services at all times.

Thank you.

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Dar es Salaam, The Kilimanjaro

Address: Kivukoni Street | PO Box 9574, Dar es Salaam, Tanzania (Formerly Kilimanjaro Hotel Kempinski)
Phone Number:
Location: Tanzania > Dar Es Salaam Region > Dar es Salaam
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Dar es Salaam
#1 Luxury Hotel in Dar es Salaam
#2 Business Hotel in Dar es Salaam
#2 Family Hotel in Dar es Salaam
#4 Romantic Hotel in Dar es Salaam
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Hyatt Regency Dar es Salaam, The Kilimanjaro 5*
Number of rooms: 180
Official Description (provided by the hotel):
Hyatt Regency Dar es Salaam, The Kilimanjaro is a synonym of exclusivity, luxury and service. With 180 modern elegant rooms and impressive exterior Hyatt Regency Dar es Salaam, The Kilimanjaro is a landmark 5-star hotel in Dar es Salaam. Both business and leisure travellers can experience true European and African comfort at ease. The hotel is regarded as the best hotel in Tanzania. ... more   less 
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Also Known As:
Hyatt Regency Dar Es Salaam, The Kilimanjaro Hotel Dar Es Salaam
Kilimanjaro Hotel Dar Es Salaam

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