We expected a bit of comfort and good food at the Moevenpick but what a disappointment. The air conditionning did not seem to work properly in any of the hotel. It was almost as hot inside the hotel as outside. Our bedroom was so hot that we could not sleep. When we complained about the air conditionning the staff just ignored us.
We decided to try the Saturday night barbeque in the garden but were so disappointed - a barbeque with hardly any meat! - no steak and no chicken, just a few sausages and tasteless kebabs.
The final insult was when they tried to charge us for items from the mini-bar whereas we hadn't used anything from the mini-bar in our room. The check out staff were quite rude about this and virtually accused us of lying.
We would never stay at this hotel again and would not recommend it.
- Official Description (provided by the hotel):
- An oasis of luxury at the very heart of Dar es Salaam, the elegant and cosmopolitan Dar esSalaam Serena enjoys an exceptionally high-profile clientele and regularly plays host to bothregional and international events. Stylish yet relaxed, the hotel is one of the capital city’smost popular rendezvous and makes the ideal venue for both corporate and social events. ... more less
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- Also Known As:
- mövenpick Dar Es Salaam
- Dar Es Salaam mövenpick