Stayed here for 2 a long while a couple of months ago, the overall experience was ok. The staff in the restaurant were very friendly but the food was not really inspiring. The rooms were average but clean. Loved the pool, but the gym needs work, its in a small stuffy room and the air conditioner was not working for a while. All in all it was an ok experience.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dear Tara S
Report response as inappropriate
Good day, thank you for staying with us and taking time to review the property. Ever since your last stay we have appointed a new Executive chef and a few other senior chefs. The menu has also been changed and we have introduced weekly menus. Our GUESTS have reviewed that the food quality is exceptional now. I acknowledge your comment about the gym. As you probably know the renovation of rooms are completed now and we have started with the public areas. New gym equipments have been ordered and we are positive to have brand new equipments in place by end of September. The existing gym will be shifted next year to the new block which will be constructed.
We hope that, with these upgrades in place, your next experience with us will change to excellent from a mere OK. Thank you once again for the comments. We look forward to host you again.
Thanks and regards,
Group General Manager
Protea Hotels - Dar es Salaam
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.