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Hotel Majestic: Traveler Reviews

121, Av. Hassan II, Rabat, Morocco
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Ranked #19 of 37 hotels in Rabat
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25 reviews from our community

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Ottawa, Canada
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
“Great location but horrible terrible service”
2 of 5 stars Reviewed January 10, 2012

I chose the majesctic because it was right across the entrance to the medina, although quite far from any other attraction. Location is perfect and there are a lot of restaurants and shops around but this is pretty much the only thing the hotel has for itself.

While the rooms look OK, if you look closer you notice that the cleanliness is arguable, the appliances (if still there) do not work and it is noisy even if you have a room with a rear view because you can hear your neighbours' conversations.

That's not the worst though, the staff does not understand what service means. They seem really annoyed if you ask them a question. They gave me a coupon to get breakfast in a cafe nearby but they did not bother explaining to me where it was, just that it was outside and when I asked more details, my question was welcomed with a big sigh like I was really bothering them.
The aslo refused to call me a taxi or even help me call one. The service and hospitality were really bad. I travel a lot and I have been in a lot of budget hotels in a lot of countries but this was by far the worst staff I have ever met.

Room Tip: if you really want ot go to the Majestic, ask for a room with NO street view. it wil still be noisy...
See more room tips
  • Stayed November 2011, traveled solo
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide
Senior Contributor
46 reviews 46 reviews
26 hotel reviews
Reviews in 24 cities Reviews in 24 cities
26 helpful votes 26 helpful votes
“look else where”
1 of 5 stars Reviewed April 2, 2010

I have stayed in many hotels around the world (budget and upmarket) and this was the worst. It was not clean, sterile room (not one inch of atmosphere or character) but worst of all the staff were so rude...the worst hotel experience i have ever had! The woman at the front counter should not be in the hotel industry!! It was like the guests were just a nusiance for being there. And many others felt the same.

I had to change rooms due to the noise level from downstairs and i had used a guest soap to wash hands in the original room. The porter picked up the soap and transported it to my new room...whilst huffing like it was all a hassle.

Rabat is a great under-rated place...but look elsewhere for a hotel!

  • Stayed March 2010
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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“Good Hotel in city center for one night in Rabat”
3 of 5 stars Reviewed October 25, 2009

During our Morocco tour we stayed one night in Rabat in this hotel. The hotel is located right in front of the medina more or less in the city center, about 10 minutes by foot from the train station. Easy to find. The room itself was not too spacious but we even had a supermall tiny TV...whoppeee...:)...nah nothing to mention. Room was clean and ok. Unfortunately we had to ask for the towels and after arriving they first tried to automatically book us for the night inclusive breakfast but in general the staff is very friendly. Big downside in my point view was our very narrow bathroom: toilet, shower and basin all squeezed on 2 squaremeters. We payed 32 € for a double which is alright for the room. Try to request a room onto the other side of the entrance since the main street can be loud at times. For one night in Rabat this hotel is totally suitable.

  • Stayed August 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Kigali, Rwanda
Top Contributor
78 reviews 78 reviews
28 hotel reviews
Reviews in 33 cities Reviews in 33 cities
40 helpful votes 40 helpful votes
“Budget with bad staff”
2 of 5 stars Reviewed September 27, 2009

A budget hotel with unfriendly staff. Towels had to be requested from the front desk. Rooms had the bare minimum. Far from tourist sites.

  • Stayed August 2009, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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tudela
1 review
“This is a clean hotel using solar energy”
4 of 5 stars Reviewed August 7, 2009

This hotel is clean overmore hot water is produced by solar energy safe and clean feeling to have a shower like this and to go to the medina easily

Stayed July 2009, traveled solo
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Additional Information about Hotel Majestic

Also Known As:
Majestic Hotel Rabat
Address: 121, Av. Hassan II, Rabat, Morocco
Region: Morocco > Rabat-Sale-Zemmour-Zaer Region > Rabat
Hotel Style:
Ranked #19 of 37 hotels in Rabat
Price Range: $

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