I chose the majesctic because it was right across the entrance to the medina, although quite far from any other attraction. Location is perfect and there are a lot of restaurants and shops around but this is pretty much the only thing the hotel has for itself.
While the rooms look OK, if you look closer you notice that the cleanliness is arguable, the appliances (if still there) do not work and it is noisy even if you have a room with a rear view because you can hear your neighbours' conversations.
That's not the worst though, the staff does not understand what service means. They seem really annoyed if you ask them a question. They gave me a coupon to get breakfast in a cafe nearby but they did not bother explaining to me where it was, just that it was outside and when I asked more details, my question was welcomed with a big sigh like I was really bothering them.
The aslo refused to call me a taxi or even help me call one. The service and hospitality were really bad. I travel a lot and I have been in a lot of budget hotels in a lot of countries but this was by far the worst staff I have ever met.
- Also Known As:
- Majestic Hotel Rabat