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“Disapointment...” 2 of 5 stars
Review of Helnan Chellah Morocco

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Helnan Chellah Morocco
4.0 of 5 Hotel   |   2 Rue D'Ifni | Quartier Hassane, Rabat, Morocco   |  
Hotel amenities
Ranked #29 of 37 hotels in Rabat
Marrakech, Morocco
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Disapointment...”
2 of 5 stars Reviewed May 29, 2013

A very old fashioned hotel. As our room smelt badly the reception send someone with an airfreshener, the smell got worse... Furniture old and full of dust... Instead of a couple bed there were two single beds with a sheet on the blankets to join them... Not even a bottle of water in the room or a mini-bar... A very poor four star hotel... Well located.

  • Stayed March 2013, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service

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97 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
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St. Albert, Canada
Top Contributor
132 reviews 132 reviews
67 hotel reviews
Reviews in 79 cities Reviews in 79 cities
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed May 25, 2013

This hotel was clean, centrally located, and offered all the basics. It was an easy walk to the train station, which was actually disappointing after paying three times the going rate for a taxi when we arrived! The room was hot so we opened the window to discover very early in the morning we were right above the garbage bins - extremely loud when noisy truck with noisy workers pulled up to haul off the trash with great clangs and bangs. No more sleep for us. Ask for a room away from the noisy street! The breakfast was excellent with more variety and choices than we encountered anywhere else on our trip. The front desk staff was very helpful and friendly. If you are looking for a comfortable place for a few days stay, this is probably not the place. But if you are looking for a reasonably priced hotel with everything you need for a night, this one is good value.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Miami, Florida
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 20, 2013

The rooms left us unimpressed. Dark, out dated. A/c didnt work. The views from the window showed dirty rooftops on a small disorganized street. Old fashioned and out dated lobby. The dinner was pretty good, though we arrived at the same time as a large group which led us to believe they had mad extra choices on the buffet.

  • Stayed May 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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jerusalem
Senior Contributor
46 reviews 46 reviews
32 hotel reviews
Reviews in 34 cities Reviews in 34 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed April 11, 2013

The hotel is just for sleeping and not for good vacation.very moderate. cushions not convenient. aircondition is disconnected by hotel.When we asked to open the aircondition-the reply was stupid- no need to do so. Food is good .

Room Tip: Do not choose room near the street
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  • Stayed March 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Halstead
Contributor
20 reviews 20 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 21, 2012

The Rabat Chellah Hotel is well-located and clean but the facilities, room amenities and furnishings are all very limited. The rooms are clean but there are no extras. The breakfast is okay, but it didn't seem to matter how early one got to the buffet, all the 'hot' food was cold. The bar is dark and unwelcoming and the evening buffet is extremely dull. Staff were nice enough but there's very little information available.

  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
Top Contributor
70 reviews 70 reviews
32 hotel reviews
Reviews in 32 cities Reviews in 32 cities
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed April 6, 2012

I only spent one night here - the hotel is located in a relatively quiet part of Rabat across the street from the archaeological museum and a short distance from the train station. The rooms are in need of an update - smallish and comfortable, but a little worn. There was nothing wrong with them - everything was kept up well. The front desk staff and the restaurant staff were quite friendly, and happy to help with anything we needed.

  • Stayed March 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frankfurt
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 16, 2011

The hotel is well located in the centre of Rabat although not too noisy. Rooms are acceptable and quite clean. The inhouse Hamam is nice and well managed. The fitness room is tiny and run-down - never seen someone using it. The food is extremely simple, tasteless and every evening the same. Free WLAN in the lobby - but not working every day. To sum up: it's OK for a few days due to its location but there are better choices in Rabat.

  • Stayed December 2010, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Helnan Chellah Morocco

Address: 2 Rue D'Ifni | Quartier Hassane, Rabat, Morocco
Location: Morocco > Rabat-Sale-Zemmour-Zaer Region > Rabat
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites
Hotel Style:
#8 Spa Hotel in Rabat
#11 Luxury Hotel in Rabat
Price Range (Based on Average Rates): $
Hotel Class:4 star — Helnan Chellah Morocco 4*
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Also Known As:
Helnan Chellah Morocco Rabat

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