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“Nice yet expensive” 4 of 5 stars
Review of Hotel la Tour Hassan

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Hotel la Tour Hassan
5.0 of 5 Hotel   |   26, Rue Challah, BP 14, Rabat 10000, Morocco   |  
Hotel amenities
Ranked #7 of 37 hotels in Rabat
Alexandria, Egypt
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
Reviews in 23 cities Reviews in 23 cities
20 helpful votes 20 helpful votes
“Nice yet expensive”
4 of 5 stars Reviewed October 13, 2013

I stayed in this hotel for 5 nights during a business trip to Rabat. although it is definitely an expensive hotel for the category, still I enjoyed my stay, room was spacious enough, staff is very helpful. free WiFi was strong in some areas and weak in others. Restaurant La Maison Arabe is a typical Moroccan restaurant where you should try oven baked Chiken (Tajine)

Room Tip: if the price is acceptable to you, then, you will enjoy your stay
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  • Stayed September 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Webmaster2012, Directeur général at Hotel la Tour Hassan, responded to this review, November 8, 2013
Dear guests,


We thank you for taking the time to share your comments with us,
We are pleased to read that you enjoyed your stay with us,
Looking forward to welcoming you again,


Sincerely,

Abdellah BARIGOU
Operation Manager
La Tour Hassan Palace
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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213 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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English first
Alexandria, Virginia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 11, 2013

I travel on business all over North Africa and have stayed in most of the hotels in Rabat, but this hotel is my #1 selection for business conferences AND personal travel. It has a unique charm, is classically beautiful, but with all the amenities a modern traveller wants. Held a confernce for 70 and not one complaint out of the entire group ... the food was supurb, the service outstanding, and the staff always helpful, friendly and professional. I couldn't ask for more ... and all within an easy walk to sites and shopping.

Room Tip: I always go for the quiet rooms overlooking the inner courtyard.
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  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Webmaster2012, Directeur général at Hotel la Tour Hassan, responded to this review, October 29, 2013
Dear guests,
Thank you for taking the time to write about your recent stay at La Tour Hassan Palace in Rabat.

We are very pleased to learn how much you enjoyed your last stay with us and we would like to thank you for these very kind words of praise which will delight all our teams.

We are really looking forward to welcoming you back very soon, for another outstanding stay.

Sincerely,

Abdellah BARIGOU
Operation Manager
La Tour Hassan Palace
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zürich
Top Contributor
74 reviews 74 reviews
41 hotel reviews
Reviews in 45 cities Reviews in 45 cities
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed October 7, 2013

We stayed there just one night during our round trip through Marrocco. It is a tippical business hotel. The rooms are big and well equiped.We ate at the maroccain restaurant, which was good.
This hotel is o.k. for one night to stay.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Webmaster2012, Directeur général at Hotel la Tour Hassan, responded to this review, November 8, 2013
Dear Guest,

We would like to thank you for sharing your comments following your stay at the Tour Hassan Palace. Feedback such as this is valued and will be taken into consideration, as we are always striving to maintain a high level of Excellence.
The experiences you have described have been brought up to the concerned departments in order to ensure the service we want deliver to our guests.
Most importantly it is YOU that we are thriving to satisfy and remain confident that your comments assist us in achieving the high standard of service we are aiming.
Please feel free to call me directly and I would be delighted to organize your next stay at Tour Hassan Palace.
Kindest regards,

Abdellah BARIGOU
Operation Manager
La Tour Hassan Palace
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Region, Cameroon
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 6, 2013

I spent three nights at this wonderful 5 star hotel. Hotel room 215 was just great. I felt like a Prince in Morocco. The fine sheets, sweet smell of Arabian perfume, the great view from my hotel window and the wonderful continental breakfast. An experience i can never forget.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Webmaster2012, Directeur général at Hotel la Tour Hassan, responded to this review, October 29, 2013
Dear Guest;

Thank you for your positive review on La Tour Hassan Palace and for your nice comments, it’s always gratifying to learn that our guests enjoyed their stay with us.

Thank you again for sharing your experience, and we look forward to welcoming you back to La Tour Hassan Palace very soon.

With best regards,

Abdellah BARIGOU
Operation Manager
La Tour Hassan Palace
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Top Contributor
74 reviews 74 reviews
32 hotel reviews
Reviews in 39 cities Reviews in 39 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed October 3, 2013

We spent only one night here on our tour of Morocco. The room was large, bed huge, and a good view over the pool area.

Our package included dinner, and this limited our dining options to only one restaurant, but it was fine.

Strangly, the gym only opened after 10 am. I'm more accustomed to use a gym much earlier.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 1, 2013

We stayed here from 13 -20 September. The bedroom with garden view was first class, and the pool and garden seating area was superb.
The food was good and the restaurant service was fast. However, the piano bar outside the seating area and the pool, sometimes had very slow service. One day it seemed like it was almost an hour for a drink to arrive to the pool, after I reminded the waiter.
Although we were on holiday and did enjoy the hotel overall, I have to point out that it mainly caters for corporate events! This became clear one day when we were moved away from the pool area whilst sun bathing, in order to make way for tables, chairs, and TV cameras to be set up. The corporate events can sometimes be very noisy in the evening with volumes of people milling around, and chatting in the garden area outside our window. It was the same in the morning when they all had a buffet breakfast in this area. I sometimes felt as though I was on a working holiday. The hotel is very central for getting around Rabat.

Room Tip: Having viewed 3 rooms, the garden pool view has the best view, although corporate events can be nois...
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Webmaster2012, Directeur général at Hotel la Tour Hassan, responded to this review, October 29, 2013
Dear guests,
Thank you for taking the time to write about your recent stay at La Tour Hassan Palace in Rabat.

We are very pleased to learn how much you enjoyed your last stay with us and we would like to thank you for these very kind words of praise which will delight all our teams.

We are really looking forward to welcoming you back very soon, for another outstanding stay.

Sincerely,

Abdellah BARIGOU
Operation Manager
La Tour Hassan Palace
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sawbridgeworth, United Kingdom
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed September 25, 2013

This hotel has fantastic publicity material and when you arrive you are not disappointed. The public areas are impressive and the bedrooms are spacious, with comfortable beds. However you soon come across things that aren't quite what they should be. I found the staff to be generally very polite, but dozy; service was especially slow in the restaurant, although the food was excellent (when it finally arrived). The plumbing in my bathroom was temperamental. There is a gym, although all the equipment is "very well worn"; but the strangest thing to me about the gym was that it didn't open until 10am. Normally I like to use the gym early, before breakfast, and judging by how crowded gyms can be in other hotels at this early hour there are many others who think the same.
Maybe this hotel once deserved its 5* rating, but now it has too many imperfections to warrant it.

Room Tip: Ask for a room overlooking the pool. The alternative is overlooking the (unattractive) street.
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  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel la Tour Hassan

Address: 26, Rue Challah, BP 14, Rabat 10000, Morocco
Location: Morocco > Rabat-Sale-Zemmour-Zaer Region > Rabat
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Rabat
#5 Romantic Hotel in Rabat
#5 Spa Hotel in Rabat
#6 Luxury Hotel in Rabat
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hotel la Tour Hassan 5*
Reservation Options:
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Also Known As:
La Tour Hassan Hotel Rabat
La Tour Hassan Rabat

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