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“Good location, comfortable bed, but overpriced” 3 of 5 stars
Review of Hotel la Tour Hassan

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Hotel la Tour Hassan
5.0 of 5 Hotel   |   26, Rue Challah, BP 14, Rabat 10000, Morocco   |  
Hotel amenities
Ranked #5 of 39 Hotels in Rabat
Certificate of Excellence 2014
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“Good location, comfortable bed, but overpriced”
3 of 5 stars Reviewed October 25, 2012 via mobile

I stayed for four days last week in superior room. Room was clean, quiet and comfortable. The staff were not so friendly, we had to beg for simple things such as a bottle of water. Internet should be a standard inclusion at a hotel charging such rates. Late checkout was a problem, but the lady chef at breakfast cooked the perfect omelet. I won't stay there again, there is better value close by.

Stayed October 2012, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
la_tour_hassan2012, Directeur général at Hotel la Tour Hassan, responded to this review, October 31, 2012
Dear Guest,

We would like to thank you for sharing your comments following your stay at the Tour Hassan Palace. Feedback such as this is valued and will be taken into consideration, as we are always striving to maintain a high level of Excellence.

The experiences you have described have been brought up to the concerned departments in order to ensure the service we want deliver to our guests.

Most importantly it is YOU that we are thriving to satisfy and remain confident that your comments assist us in achieving the high standard of service we are aiming.

Please feel free to call me directly and I would be pleased to organize your next stay at Tour Hassan Palace.

Kindest regards,
Patrick Phillips
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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252 reviews from our community

Traveler rating
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    96
    28
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    12
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Dublin, Ireland
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed October 1, 2012

I stayed in the Hotel for a conference. Service was very good, rooms clean and nice, no real swimming pool to speak of and a basic gym. Food was OK but not great. French is the preferred language but you can get by easily enough on English. as for Rabat its not a place I would recommend again. For an African city its pretty clean but still is quite dangerous particularly if you wander about solo. Be warned also the local favourite sport is fleecing or robbing tourists. Negotiate everything before you buy whether its a tour guide or a taxi. Two taxi rides to and from the hotel cost 800% difference. Anyway there you go - the hotel is absolutely fine but not cheap, go if you like as Morocco is interesting but not to relax.

  • Stayed September 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Webmaster2012, Directeur général at Hotel la Tour Hassan, responded to this review, October 6, 2012
Dear Guest,
We would like to thank you for sharing your comments following your stay at the Tour Hassan Palace.
Feedback such as this is valued and will be taken into consideration, as we are always striving to maintain a high level of Excellence.
However, a large part of your comment concerns the security level in a city like Rabat. As you may know, many large cities in the world have their share of insecurity including Paris, London or New York. Having worked in many places all of the world as a Managing Director, I can assure you that Rabat is one of the safest and pleasant places I know.
As to your stay with us, the experiences you have described have been brought up to the concerned departments in order to ensure the service we want deliver to our guests.
Most importantly it is YOU that we are thriving to satisfy and remain confident that your comment assist us in achieving the high standard of service we are aiming.
Please feel free to contact me directly and I would be pleased to organize your next stay at Tour Hassan Palace.
Kindest regards,
Patrick Phillips
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 8, 2012

Room: Outstanding! Firm bed (no backache, for once!), bathroom restocked daily.

Breakfast: Many, many choices. Don't miss this.

Courtyard: Nicely shaded with excellent staff attention.

Gym: Cardio equipment. Very small stock of free weights

Spa: Looks very good, but I did not take advantage of this

Pool: Clean and clear

  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Webmaster2012, Directeur général at Hotel la Tour Hassan, responded to this review, September 24, 2012
Dear Guest,
We appreciate your feedback in taking the time to write such a comment about your experience at Tour Hassan Palace part of Palaces & Traditions in Morocco.
We hope that you had a wonderful and unforgettable experience staying at our Palace.
As you may know there are also many highlights to discover in Rabat such as the Oudayas, the Hassan Tower, the Marina, and the Dar Es-Salam Golf among many others. We will be delighted to ensure that you have a well balanced and exciting visiting program during your next stay with us.
Further, we look forward to welcoming you soon to enjoy a cool and revitalizing break by the Atlantic Ocean.
To make proper arrangements for your future stay or for any other enquiries, please contact our reservations department:
Tel : +212 (0) 537 23 90 00
Email : reservation@latourhassan.com
Thank you for choosing Tour Hassan Palace, your place in Rabat, Morocco.
Kindest regards,
Patrick Phillips
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
McLean, Virginia
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
Reviews in 17 cities Reviews in 17 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed August 20, 2012

This hotel is a real gem in downtown Rabat with excellent restaurants, bar and a beautiful pool. The courtyard style hotel has a beautiful garden that is very well maintained. The staff are friendly and courteous and keep the premises super clean. This hotel is more expensive than the other hotels in the area but well worth the extra money. Nearby, within walking distance, is the souk (marketplace) as well as the beach (Atlantic Ocean). Also, the world famous La Tour Hassan (Tower) is within walking distance. Knowledge of French and/or Arabic is essential to move around in the city unless you have a guide with you. Rabat is a beautiful city but does not get many tourists as they generally visit Marrakech, Casablanca and Fez. Strongly recommend staying here if your travels take you to Rabat.

Room Tip: Try to get a room with a view of the swimming pool and gardens - very calm and peaceful.
See more room tips
  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Webmaster2012, Directeur général at Hotel la Tour Hassan, responded to this review, September 24, 2012
Dear Guest,
We appreciate your feedback in taking the time to write such a comment about your experience at Tour Hassan Palace part of Palaces & Traditions in Morocco.
We hope that you had a wonderful and unforgettable experience staying at our Palace.
As you may know there are also many highlights to discover in Rabat such as the Oudayas, the Hassan Tower, the Marina, and the Dar Es-Salam Golf among many others. We will be delighted to ensure that you have a well balanced and exciting visiting program during your next stay with us.
Further, we look forward to welcoming you soon to enjoy a cool and revitalizing break by the Atlantic Ocean.
To make proper arrangements for your future stay or for any other enquiries, please contact our reservations department:
Tel : +212 (0) 537 23 90 00
Email : reservation@latourhassan.com
Thank you for choosing Tour Hassan Palace, your place in Rabat, Morocco.
Kindest regards,
Patrick Phillips
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Australia
Top Contributor
80 reviews 80 reviews
35 hotel reviews
Reviews in 46 cities Reviews in 46 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed July 7, 2012

Lovely hotel that makes you know you are in Morocco with very comfortable rooms. Pleasant outlook onto central courtyard with pool and gardens. Were here on a tour so I'm not sure how expensive it might be, but it was certainly a great place to stay. Meals were about the best we had in the country as the buffet was more extensive and tastier than most.

Room Tip: Rooms facing the courtyard are quiet and pleasant.
See more room tips
  • Stayed May 2012, traveled with friends
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Webmaster2012, Directeur général at Hotel la Tour Hassan, responded to this review, September 24, 2012
Dear Guest,
We appreciate your feedback in taking the time to write such a comment about your experience at Tour Hassan Palace part of Palaces & Traditions in Morocco.
We hope that you had a wonderful and unforgettable experience staying at our Palace.
As you may know there are also many highlights to discover in Rabat such as the Oudayas, the Hassan Tower, the Marina, and the Dar Es-Salam Golf among many others. We will be delighted to ensure that you have a well balanced and exciting visiting program during your next stay with us.
Further, we look forward to welcoming you soon to enjoy a cool and revitalizing break by the Atlantic Ocean.
To make proper arrangements for your future stay or for any other enquiries, please contact our reservations department:
Tel : +212 (0) 537 23 90 00
Email : reservation@latourhassan.com
Thank you for choosing Tour Hassan Palace, your place in Rabat, Morocco.
Kindest regards,
Patrick Phillips
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Mexico
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 28, 2012

This is my first time to travel in Africa, so I don't have anything to compare this hotel to. However, I have to say, the staff is constantly cleaning, which is very evident as you walk around the hotel and is more than can be said for many nicer U.S. hotels. Additionally, the breakfast was abundant, varied, and quite delicious. I always found the staff to be very attentive and courteous, with the majority speaking very good English. The pool and gym are very nice, as well.

Stayed June 2012, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Webmaster2012, Directeur général at Hotel la Tour Hassan, responded to this review, September 24, 2012
Dear Guest,
We appreciate your feedback in taking the time to write such a comment about your experience at Tour Hassan Palace part of Palaces & Traditions in Morocco.
We hope that you had a wonderful and unforgettable experience staying at our Palace.
As you may know there are also many highlights to discover in Rabat such as the Oudayas, the Hassan Tower, the Marina, and the Dar Es-Salam Golf among many others. We will be delighted to ensure that you have a well balanced and exciting visiting program during your next stay with us.
Further, we look forward to welcoming you soon to enjoy a cool and revitalizing break by the Atlantic Ocean.
To make proper arrangements for your future stay or for any other enquiries, please contact our reservations department:
Tel : +212 (0) 537 23 90 00
Email : reservation@latourhassan.com
Thank you for choosing Tour Hassan Palace, your place in Rabat, Morocco.
Kindest regards,
Patrick Phillips
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 27, 2012

We just had a conference at the Tour Hassan and participants were univerally pleased with the facility. On our evaluation form out of a four point scale, one participant rated the hotel one million! The bedrooms were comfortable and well appointed. The meeting rooms were pleasant. Everything worked! The coffee breaks with the array of Moroccan pastries from the local patisserie were irresistable. The lunch buffet was sumptuous with lots of vegetable choices. And the grounds and decor were palatial. And the staff were all very courteous and helpful. I would highly recommend this hotel for business functions.

Room Tip: Request a room that looks onto the courtyard.
See more room tips
  • Stayed June 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Webmaster2012, Directeur général at Hotel la Tour Hassan, responded to this review, September 24, 2012
Dear Guest,
We appreciate your feedback in taking the time to write such a comment about your experience at Tour Hassan Palace part of Palaces & Traditions in Morocco.
We hope that you had a wonderful and unforgettable experience staying at our Palace.
As you may know there are also many highlights to discover in Rabat such as the Oudayas, the Hassan Tower, the Marina, and the Dar Es-Salam Golf among many others. We will be delighted to ensure that you have a well balanced and exciting visiting program during your next stay with us.
Further, we look forward to welcoming you soon to enjoy a cool and revitalizing break by the Atlantic Ocean.
To make proper arrangements for your future stay or for any other enquiries, please contact our reservations department:
Tel : +212 (0) 537 23 90 00
Email : reservation@latourhassan.com
Thank you for choosing Tour Hassan Palace, your place in Rabat, Morocco.
Kindest regards,
Patrick Phillips
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel la Tour Hassan

Address: 26, Rue Challah, BP 14, Rabat 10000, Morocco
Location: Morocco > Rabat-Sale-Zemmour-Zaer Region > Rabat
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Rabat
#3 Spa Hotel in Rabat
#5 Business Hotel in Rabat
#5 Luxury Hotel in Rabat
#7 Romantic Hotel in Rabat
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel la Tour Hassan 5*
Number of rooms: 142
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Also Known As:
La Tour Hassan Hotel Rabat
La Tour Hassan Rabat

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