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“Great Hotel” 4 of 5 stars
Review of Sofitel Rabat Jardin des Roses

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Sofitel Rabat Jardin des Roses
5.0 of 5 Hotel   |   PO Box 450, Souissi, Rabat 10000, Morocco   |  
Hotel website
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Hotel amenities
Special Offer
Magnifique breakfast
Ranked #2 of 38 Hotels in Rabat
Perth, Australia
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
“Great Hotel”
4 of 5 stars Reviewed January 10, 2014

Rabat was the last city we visited in Morocco. We decided to stay in a 'hotel' instead a riad because we were a bit tired and had an 8 hours flight ahead. What a great choice!
The front desk girls were very polite and helpful. We felt very welcomed since we arrived.

The rooms are spacious, beautiful and very comfortable. The shower is perfect!

The restaurants are good, the breakfast is delicious... The best I had in Morocco.

Great way to finish our 20 days road trip... I'm gonna miss Morocco!

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hassan B, Directeur général at Sofitel Rabat Jardin des Roses, responded to this review, February 21, 2014
Google Translation
Cher hôte,

Nous vous remercions tout d’abord d’avoir pris le temps de donner votre avis sur tripadvisor !

Nous sommes enchanté d'apprendre que votre séjour parmi nous s’est agréablement déroulé, et que vous avez apprécié notre hôtel !

Nous serions ravi de vous compter parmi nous de nouveau très prochainement !

Très sincèrement,

Hassan Bargach
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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691 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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English first
Nouakchott, Mauritania
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 6, 2014 via mobile

I have stayed 3 times at this sofitel and the hotel is really one of the vest i have been to. The area is ideal quiet and surrounded by gardens. Team is friendly and even surprised me witha bday cake for my bday which was really nice. Food is very good and i really recomend it if you are staying in rabat-ematte sidatt

  • Stayed January 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hassan B, Directeur général at Sofitel Rabat Jardin des Roses, responded to this review, February 21, 2014
Google Translation
Cher hôte,

Nous vous remercions de votre commentaire !

C'est avec un énorme plaisir que nous recevons vos appréciations et compliments sur notre hôtel et sur la qualité de notre restauration.

Votre satisfaction est la meilleure récompense pour nos ambassadeurs qui font de leur mieux pour
vous fournir un service irréprochable !

Nous vous remercions une fois de plus d'avoir choisi le Sofitel Rabat Jardin Des Roses pour vos séjours et espérons vous accueillir très prochainement !

Sincèrement,

Hassan Bargach
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zurich, Switzerland
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 1, 2014

Beautiful place, medium food, nice staff. There were some protests in front of the hotel but that was no problem. Classic Sofitel with friendly staff and not the newest but clean rooms. Music in the bar was a bit loud.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hassan B, Directeur général at Sofitel Rabat Jardin des Roses, responded to this review, February 21, 2014
Google Translation
Cher hôte,

Nous vous remercions tout d’abord d’avoir donner votre avis sur TripAdvisor !

Nous sommes heureux de lire que globalement votre s’jour s’est agréablement déroulé.

Nous avons également le regret d’apprendre que la nourriture qui vous a été proposé ne vous ait pas plu, mais c’est avec plaisir que nous tenterons de vous satisfaire lors d’une prochaine visite !

Nous serions ravi de vous accueillir de nouveau au Sofitel Rabat!

Sincèrement,

Hassan Bargach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pontiac, Canada
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed December 31, 2013

My experience in Rabat Sofitel was the worse of all my trips.
I have connected my computer on the Internet and paid 50 euros for five days. I then realized that there was free WiFi so i went to the service desk and ask if they could cancel my order for the next four days (accepting to pay for one day).
They told me that they would informed the manager... The day after i went to the service desk and ask for an update... They didn't had my initial request... Once again they told me that they would informed the manager... The third day I went to ask again and they told me again that they would tell the manager... I stop asking... At checkout they charged me 50 euros... They also charged me for additional taxes!

The staffs have absolutely no concept of client services.

if you choose this hotel be ready to be rip-off

Room Tip: don't go there!
See more room tips
  • Stayed November 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed December 31, 2013

The hotel is very pretty and extremely quiet (the only hotel we stayed in during our trip to Morocco where we weren't woken up by the call to prayer). Having said that, we had a few problems. We asked for a glass of wine in the lobby before dinner (we were eating in the hotel for dinner). At first we were told we couldn't do that but when we pointed out other people drinking wine around us they said it was possible. Secondly, there was NO hot water during our stay. There was also no apology. So a cold shower for us....and then we received a letter saying the staff were going on strike and there would be no food or baggage handling in the morning. So we carried our own bags down....but there was food for breakfast although I don't know what happened to the restaurants during the rest of the 48-hour strike!

Room Tip: ask for a room facing the gardens as these are much quieter than the ones facing the road.
See more room tips
  • Stayed December 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
glasgow
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 27, 2013

Stayed at Jardin des Roses in November for 4 nights on golfing trip. Lovely hotel with spectacular reception area and beautiful gardens. Pool area and loungers were excellent and extremely quiet because of the time of year. Rooms were modern, very clean and bed was extremely comfortable. Staff were all very efficient and helpful and food was very good.
Had a Hammam massage in the Spa which was wonderful.
Only negative was the fact that Driving range promised in the hotel description was closed and does not look as though the intention is to open it again.
Would certainly go back if I was in Rabat

  • Stayed November 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hassan B, Directeur général at Sofitel Rabat Jardin des Roses, responded to this review, February 21, 2014
Google Translation
Cher hôte,

Nous vous remercions tout d’abord d’avoir pris le temps de donner votre avis sur TripAvisor !

Nous nous réjouissons de lire que votre séjour au Sofitel Rabat Jardin des Roses se soit confortablement déroulé !

Nous espérons avoir le privilège de vous accueillir de nouveau parmi nous.

Sincèrement,

Hassan Bargach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sofitel Rabat Jardin des Roses

Address: PO Box 450, Souissi, Rabat 10000, Morocco
Phone Number:
Location: Morocco > Rabat-Sale-Zemmour-Zaer Region > Rabat
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Rabat
#1 Business Hotel in Rabat
#1 On the Beach Hotel in Rabat
#2 Luxury Hotel in Rabat
#4 Romantic Hotel in Rabat
#4 Family Hotel in Rabat
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Rabat Jardin des Roses 5*
Number of rooms: 269
Official Description (provided by the hotel):
The Sofitel Rabat Jardin des Roses hotel occupies a majestic position in the heart of the capital city Rabat, close to the Royal Palace and Mausoleum of Mohammed V. Completely renovated, its contemporary design blends with the best in Moroccan architecture. This 5-star luxury hotel is set amongst a 17-acre garden. A real palace with an international reputation, its history is closely tied to the great conferences and international events that have taken place within the kingdom. ... more   less 
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Also Known As:
Sofitel Rabat Jardin Des Roses Hotel Rabat
Hilton International Rabat
Hilton Rabat
Rabat Hilton International

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