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“Not the worst” 3 of 5 stars
Review of Mercure Rabat Sheherazade

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Mercure Rabat Sheherazade
3.0 of 5 Hotel   |   21 Rue de Tunis | Quartier Hassan, Rabat 10000, Morocco   |  
Hotel amenities
Ranked #15 of 39 Hotels in Rabat
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Not the worst”
3 of 5 stars Reviewed June 5, 2013

In comparison to other hotels visited in Morocco it is not the worst but certainly not up to the level one would expect from a Hotel Mercure. Restaurant meal, noisette d agneau , I've often picked more tasty meat from between my teeth than there was on the minute bones served up. Unfriendly restaurant staff. Reception quite good.

Stayed June 2013, traveled on business
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263 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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  • English first
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English first
Mermaid Waters
Level Contributor
140 reviews
137 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
4 of 5 stars Reviewed May 25, 2013

This was a good hotel in a reasonable position close to trams etc and not far from the station. The bed was comfortable with a cosy duvet and nice and clean. We had a corner room which gave us plenty of room and a view of the street. Bathroom was OK but the towels were a bit thin and worn. Breakfast was good with fruit, cheese, ham and cooked eggs and pancakes. All the staff were very nice and tried to be helpful even though their English was limited and my french leaves a lot to be desired. Overall it was a pleasant stay and good value for money.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Annapolis, Maryland, USA
1 review
4 of 5 stars Reviewed May 9, 2013

The staff of the Mercure in Rabat was so pleasant and helpful providing for a easy and good stay. The location is decent, but the amount of noise that comes through the walls from adjacent rooms and the street is not good. I had a good sized room, while my colleague's room was too small. We had originally made reservations for a week earlier and the price was right, but when we had to delay our business trip the price went up and seemed a little high.

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arnhem, The Netherlands
Level Contributor
52 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed March 3, 2013

Based on reviews here I expected a good hotel. But the room I got was basic, old and tiny. There was barely room for my suitcase. A small window with old curtain looking out on the quiet street in front of the hotel.
Also the room didn't seem spotless and there was a bit of a smell... maybe just because it was old. I was glad to stay only one night.
To me it gave the impression of an old budget hotel. More and old Ibis hotel than Mercure.
No local flavor, all standard and plastic.

On the good side since the street is quiet there was not much traffic noise.
Also location is good, walking distance of city Zouk, old town and Rabat beaches and sights.
The restaurant is busy and the food is ok but standard western style.
Also breakfast buffet is good but nothing special.
Wifi was free but very slow.

  • Stayed April 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Buenos Aires, Argentina
Level Contributor
46 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed February 21, 2013

We spent two nights at the Mercure Rabat Sheherazade and it turned to be a good idea. The hotel is very near Rabat Ville train station (5 minutes by taxi) and also from the tramway (station Tour Hassan is 400 metres away). If you are touring the city, start by walking north to the near Tour Hassan and mausoleum, and then down to the river and Kasbah des Oudaias.

Rooms are clean and of a good size, beds are comfortable and the bathroom is big and nicely decorated. Wifi worked fine. The room was a bit cold. TV signal quality was not good. The view is not that nice even if you get a room overlooking the street.

One of the best characteristics of the hotel is the restaurant. Buffet breakfast included in the price is very good and I personally think the restaurant at the hotel is the best option for the evening meal, not pricey and good food overall. The waiters at the restaurant are very kind, always trying to help the guests.

I would recommend staying at the Mercure Rabat to enjoy this beautiful city.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed January 5, 2013

I was coming to Morocco for several months and needed to have already booked a hotel for a few nights when I arrived until I found long-term accomodations. I could not have found a better hotel. The staff at the front desk, in the restaurant and the maids were warm and welcoming. They quickly answered any questions I had. The room was large with air conditioning which was nice in early June. The bathroom was large and well equipped with a large shower and very nice absorbent towels. The bed was large and very comfortable. The TV had many channels available and the free WiFi connection was very good. I stayed for three nights and ate breakfast and dinner at the hotel. The dinner menu is excellent although a bit pricy by Moroccan standards, but the preparation of the food was excellent and the service very attentive. The breakfast which is a buffet included in the price of the room is outstanding: there are pastries, several types of breads, cheeses, fresh fruit, meats, omelettes made to order, juice and coffee. The last night I was there I told the waitress that it would be my last night at the hotel since I had found a long-term, less expensive hotel in the medina. She gave me a dessert and coffee on the house to show the staff's appreciation of me. The hotel is about a twenty minute walk to the center of Rabat. I can highly recommend this hotel.

  • Stayed June 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ghussein, Manager at Mercure Rabat Sheherazade, responded to this review, February 7, 2013
We very much appreciate your comments regarding your stay at the Mercure Rabat Sheherazade. It is always a pleasure to receive positive feedback.

I will share your comments with our team. .

Thank you again for sharing your experience,
Sincerly
The manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plymouth, United Kingdom
Level Contributor
72 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed December 13, 2012 via mobile

Stayed here on business recently. Good hotel for the business traveller with free wifi. Staff were very friendly, food good too. All in all a good place to stay that won't strain your budget. Quite happy to stay here again

Stayed December 2012, traveled on business
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Additional Information about Mercure Rabat Sheherazade

Address: 21 Rue de Tunis | Quartier Hassan, Rabat 10000, Morocco
Location: Morocco > Rabat-Sale-Zemmour-Zaer Region > Rabat
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Room Service Spa Wheelchair access
Hotel Style:
#3 On the Beach Hotel in Rabat
#8 Spa Hotel in Rabat
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mercure Rabat Sheherazade 3*
Number of rooms: 77
Official Description (provided by the hotel):
Situated in the heart of Rabat, the capital of Morocco in the residential quarter of Hassan only 5 min from the main historic monuments, business centre & 15 min from the royal golf course and the airport. Restaurant, terrace and parking facilities. Diners Club card not accepted. ... more   less 
Reservation Options:
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Also Known As:
Mercure Rabat Sheherazade Hotel Rabat
Accor Rabat Sheherazade

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