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“Very nice hotel, about a 20 min,walk to the Medina” 4 of 5 stars
Review of Le Diwan Rabat

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Le Diwan Rabat
4.0 of 5 Hotel   |   Place de l'Unite Africaine, Rabat 10005, Morocco   |  
Hotel amenities
Ranked #8 of 37 Hotels in Rabat
San Luis Obispo
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
“Very nice hotel, about a 20 min,walk to the Medina”
4 of 5 stars Reviewed May 7, 2013

I was traveling with a group of 28 people to Morocco. It was a great place to stay for one night. Rabat is not that exciting, but a good place to sleep after a long flight. The rooms were well appointed. Nice sheets and towels. The food at the restaurant was good. A bit pricey but okay for most. The staff was courteous and very helpful.

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Noury S, Directeur général at Le Diwan Rabat, responded to this review, May 11, 2013
Dear Guest,

We very much appreciate your comments regarding your stay at the MGallery Rabat Diwan. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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295 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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Geneva, Switzerland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed March 29, 2013

Great hotel, centrally located at walking distance from the city center which makes it an ideal alternative for both business travelers and tourists. Ma family and I had a nice stay there thanks to a friendly staff, comfortable rooms and not to mention La Brasserie, the hotel's restaurant. Overall, Le Diwan is a reliable alternative and good value for the money.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Noury S, Directeur général at Le Diwan Rabat, responded to this review, March 30, 2013
Dear Guest,

I’m so glad that you had an enjoyable time during your stay at Diwan M Gllery in Rabat .
I hope we can welcome you back to the property in the near future.

Kind regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, France
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 28, 2013

Excellent hotel, well located and nice rooms with comfy beds and linen. Room 104 had a nice garden terrace but the only drawback was the clinking air conditioner on the terrace just in front of the window...

Room Tip: Do not take a room at the first level where there is a risk, like in room 104 to spend the night hea...
See more room tips
  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Noury S, Directeur général at Le Diwan Rabat, responded to this review, March 30, 2013
I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so

pleased you enjoyed your stay with us, and we hope to see you again in the very near future.

Kind regards,
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Philadelphia
Top Contributor
84 reviews 84 reviews
26 hotel reviews
Reviews in 42 cities Reviews in 42 cities
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed March 27, 2013

Located within walking distance of Rabat’s version of Champs Elysees, the hotel was presented as a 4-star property. It’s not. It’s a solid 3 – small [as in room size - quite a challenge for two adults to move around, and find a place for two average suitcases], quaint, but lacks the welcoming and helpful staff that is a staple at four-star properties, and housekeeping efficiency. Early check in was arranged, yet we found our room unfinished: bed made, surfaces cleaned, but no soap, toiletries or tissues in the bathroom, no glasses for beverages.

Though it was March, the weather was warm, and the room was extremely stuffy; a/c was disconnected for the season, so we had to make-do with an open patio door – which could not be left open while we were out, since it’s very simple just to walk into the room. Same for overnight – suffocating….. and sinking. The mattress was so soft, I felt I was sleeping in a hammock.

Seeking guidance to a point of interest from the front desk staff -- they were clueless (!!) and extended no effort to get us the info: literally, they barely responded in English, and quickly reverted to French.

Best feature – proximity to main avenues & venues, the Medina, cafes & restaurants; the tram stop is steps away. But, the rooms facing the streets are quite noisy.

Compliment: The breakfast buffet selections were well chosen, nicely presented, and tasty -- which is a plus, as it was arranged outside the restaurant for a group of tourists.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Noury S, Directeur général at Le Diwan Rabat, responded to this review, March 30, 2013
Apologies for not living up to your expectations. We’ll look into things, and I hope we can welcome you back to Diwan M Gallery in Rabat some time in the future.

Kind regards,
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Nouakchott, Mauritania
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 24, 2013

I recieved a genuine warm and friendly welcome upon arrival. The staff showed excellent customer skills. My room was clean and fresh and the bedding high quality. the evening meal was wonderful and a large menu to choose from.

I really enjoted breakfast with the large range to choose from and beautiful setting. Would recommend to any traveller.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Noury S, Directeur général at Le Diwan Rabat, responded to this review, March 26, 2013
Dear Guest ,

Many thanks for the review. We always welcome feedback and my team and I are
glad that you enjoyed your stay with us at Diwan M Gallery in Rabat . I hope
we can be part of your future travel plans.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florida
Top Contributor
103 reviews 103 reviews
38 hotel reviews
Reviews in 42 cities Reviews in 42 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed March 19, 2013

We were on a 2 week trip all over Morocco, so my comparative ratings are based on Moroccan experiences. Very pleasant room, comfortable bed, modern bathroom. Terry robes and slippers were especially welcome. Breakfast buffet was extensive and tasty, but the room was very crowded and the staff couldn't keep up with the table turnover and food/juice/coffee replenishment.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Noury S, Directeur général at Le Diwan Rabat, responded to this review, March 20, 2013
Dear Guest,

Many thanks for posting your comments. We appreciate all feedback very much

and the team and I look forward to welcoming you back at DIWAN M GALLERY in Rabat.


Kind regards,
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CT
Top Contributor
128 reviews 128 reviews
47 hotel reviews
Reviews in 50 cities Reviews in 50 cities
131 helpful votes 131 helpful votes
4 of 5 stars Reviewed March 16, 2013

My husband and I stayed here for one night as part of a Gate 1 Travel trip to Morocco. The check-in area was tight so our tour manager had us sit in the bar area until he had the rooms straightened out. Very small elevators could fit only a couple of people with luggage at a time. The room was very nice and quite comfortable--no complaints. We were able to walk to a park area near the palace without any trouble. There is an outdoor sculpture park (concrete) set down off the street a very short distance from the hotel (walk directly straight out the front door for a couple of blocks--it is on the right). There were several outdoor cafes around the perimeter of the park where we had a less-than-delicious lunch, but we enjoyed the people-watching and the restaurants seemed to have only locals. We had a very good meal at the hotel's restaurant, although it was a little expensive by Moroccan standards. The breakfast buffet was the typical continental style with breads, fruits, cheeses, etc. All was fine with this hotel and I would recommend it.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Noury S, Directeur général at Le Diwan Rabat, responded to this review, March 18, 2013
Dear Guest,

So glad you had an enjoyable time at Diwan M GALLERY in RABAT We very
much appreciate the feedback and we hope to see you again soon.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Le Diwan Rabat

Address: Place de l'Unite Africaine, Rabat 10005, Morocco
Location: Morocco > Rabat-Sale-Zemmour-Zaer Region > Rabat
Amenities:
Bar / Lounge Business Center with Internet Access Restaurant Room Service Wheelchair access
Hotel Style:
#6 Romantic Hotel in Rabat
#7 Business Hotel in Rabat
#7 Luxury Hotel in Rabat
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Le Diwan Rabat 4*
Official Description (provided by the hotel):
Considered the most regal of all the imperial cities, Rabat combines traditional culture with contemporary politics. Here, relics of the world's largest mausoleum rub shoulders with contemporary skyscrapers. Behind its sleek, glass façade, the Sofitel Diwan is designed with sublime refinement and elegant nuances. Conveniently located in the heart of downtown, just minutes from the airport and the incomparable Dar Es-Salaam golf course, this luxury hotel is ideal for both business and leisure. ... more   less 
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Also Known As:
Le Diwan Rabat Hotel Rabat
Sofitel Rabat
Accor Diwan Rabat
Rabat Sofitel

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