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“Refurbished” 4 of 5 stars
Review of Le Diwan Rabat

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Le Diwan Rabat
4.0 of 5 Hotel   |   Place de l'Unite Africaine, Rabat 10005, Morocco   |  
Hotel amenities
Ranked #8 of 37 hotels in Rabat
Brazil
Senior Contributor
39 reviews 39 reviews
21 hotel reviews
Reviews in 24 cities Reviews in 24 cities
30 helpful votes 30 helpful votes
“Refurbished”
4 of 5 stars Reviewed December 25, 2012

This hotel is well located and has a wonderful cuisine, with a pre-selected menu that is worth any money, And the dinner wasn´t expensive. The room also was good yet not very much up-to-dated. But has everything you need to good stay.

Room Tip: Any rrom will be a good room.
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Noury S, Directeur général at Le Diwan Rabat, responded to this review, December 28, 2012
Dear Guest,

We very much appreciate your comments regarding your stay at the MGallery Rabat Diwan. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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294 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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Brisbane
Senior Contributor
45 reviews 45 reviews
30 hotel reviews
Reviews in 34 cities Reviews in 34 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed December 16, 2012 via mobile

This hotel is modern design, business hotel. We stayed for pleasure but found it to be really welcoming, comfortable, and well located. Good value rooms, nice towels and linen. Drinks at bar very expensive. Largely friendly staff.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Noury S, Directeur général at Le Diwan Rabat, responded to this review, January 12, 2013
Dear guest,

Thank you very much for taking the time to post your thoughts on here. I’m glad
you enjoyed your visit, and I hope we can welcome you back to Diwan Mgallery Collection in
Rabat very soon.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kenya
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed November 30, 2012

The main issue with this hotel was the smell. We actually requested that we be moved from the first room we were put in, but the improvement was minimal. We were a group of 12 and all complained that throughout, a musty rather pee like pong pervaded. This meant that we had to keep the balcony door open (difficult with the heavy curtain all the way across) the smell was as though curtains or carpets had not dried properly. They need to review their cleaning or air-conditioning system.
Very comfy beds. Nice enough bathroom with hot, powerful shower. Boring restaurant with average food at night. Decent breakfast in light and pleasant dining area. Convenient though uninspiring location.

  • Stayed November 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Noury S, Directeur général at Le Diwan Rabat, responded to this review, February 27, 2013
I’m delighted you enjoyed your stay. Please rest assured that I will take note of
your comments and the matter will be addressed. I hope we can welcome you
back to the Diwan M GALLERY in Rabat very soon.


Kind regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zurich, Switzerland
Senior Contributor
27 reviews 27 reviews
26 hotel reviews
Reviews in 21 cities Reviews in 21 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed November 30, 2012

Stayed there for a few nights with a small child. Great service and extremely friendly staff, which makes your stay enjoyable. Standard rooms are a bit small especially with a child. Switched to the superior rooms and that was great. I would truly recommend this place even though it is a bit on the upper side price-wise.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachid S, Directeur général at Le Diwan Rabat, responded to this review, December 6, 2012
Google Translation
Madame/ Monsieur ,

Nous vous remercions pour vos commentaires suite à votre séjour à MGallery Rabat Diwan.

C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.

Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jackson, Mississippi
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 27, 2012

I made my reservation through American express and there was a slight mishap. However, the management team resolved the registration conflict and the stay was great. The hotel is conveniently located. The room was comfortable for 2. All facilities were great and the internet was always working. I would stay again.

Room Tip: Higher floor was less noisy
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  • Stayed May 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Noury S, Directeur général at Le Diwan Rabat, responded to this review, December 28, 2012
Google Translation
Cher(e) Client (e)

Mon équipe et moi avons appréciés vos aimables commentaires, et nous sommes heureux d’avoir contribués à la réussite de votre séjour. Nous nous réjouissons à vous accueillir de nouveau au Diwan Rabat M'Gallery Collection .

Cordialement
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zagreb
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 26, 2012

Free bottled water every day. In the afternoon you will get some nice small chocolate. Room service is very nice and fast. Everything is clean. Last week they organize some evening party with french wine and finger food, also with some local band. Vocal was very good, performing some jazz and rock songs. Last time I had some issues with internet, but now WiFi works fine, no more old problems. Internet speed has not a same speed in all rooms. Every morning you can enjoy some nice breakfast which is looks and taste in very French way - baguette, croissant ... but also some Moroccan pancakes. After breakfast you can a small nap or have some short conversation in huge diwans :)
Maybe for some people breakfast area run too slow, but this is very nice way for me, just to have some long breakfast before going to the office.
Also this time I have a very good sleep ... no AC noise at all.
Reception service is very good and pleasant.
Restaurant food and wine is also very nice - mostly French, Italian and Moroccan.
Not too much to say negative about this hotel, especially if compare it to some similarly priced.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Noury S, Directeur général at Le Diwan Rabat, responded to this review, December 28, 2012
Dear Guest,

We very much appreciate your comments regarding your stay at the MGallery Rabat Diwan. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Top Contributor
66 reviews 66 reviews
30 hotel reviews
Reviews in 34 cities Reviews in 34 cities
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed November 21, 2012

Love this hotel. It was on my prepackaged tour so it was a pleasant surprise. Very nice comfortable room to western business traveller luxury standards. Electronic key card entry into rooms. Restaurant in hotel has an absolutely delicious spaghetti bolognaise, but you can also try the Moroccan tagines here. I had the beef, and it was delicious, not too spicy at all. Hotel is walking distance (2-3 blocks directly out front door) to an underground yet open air plaza with several western style restaurants, and keep walking same direction to main street of Rabat, which is 2-3 more blocks. There you can find many stores, a cool mosque, main train station. You can catch the brand new European style metro right at the hotel. Strongly recommend getting a guide for a tour of the sites around Rabat, as they are spread out and not clustered in walking distance of each other. A day tour with a local tour company is also an option. There are Roman era ruins, Moroccan fortresses and palaces, royal tombs, mosques, an amazing cemetery to view. Rabat is perhaps the cleanest major city of all of Morocco that I saw, probably because it's the capital and they have many foreign embassies. Can't say anything on shopping here, save it for Marrakech which is a shopper's delight.

This hotel had wifi reachable in the rooms. Don't know about any pools or spas, didn't see any on offer. Buffet breakfast was passable, could have been better. I can recommend this hotel.

Room Tip: Recommend a room on an upper floor to get a good view of the city. The third floor where I was on h...
See more room tips
  • Stayed September 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachid S, Directeur général at Le Diwan Rabat, responded to this review, November 24, 2012
Dear Guest,

We very much appreciate your comments regarding your stay at the MGallery Rabat Diwan. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Le Diwan Rabat

Address: Place de l'Unite Africaine, Rabat 10005, Morocco
Location: Morocco > Rabat-Sale-Zemmour-Zaer Region > Rabat
Amenities:
Bar / Lounge Business Center with Internet Access Restaurant Room Service Wheelchair access
Hotel Style:
#6 Romantic Hotel in Rabat
#7 Business Hotel in Rabat
#7 Luxury Hotel in Rabat
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Le Diwan Rabat 4*
Official Description (provided by the hotel):
Considered the most regal of all the imperial cities, Rabat combines traditional culture with contemporary politics. Here, relics of the world's largest mausoleum rub shoulders with contemporary skyscrapers. Behind its sleek, glass façade, the Sofitel Diwan is designed with sublime refinement and elegant nuances. Conveniently located in the heart of downtown, just minutes from the airport and the incomparable Dar Es-Salaam golf course, this luxury hotel is ideal for both business and leisure. ... more   less 
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Also Known As:
Le Diwan Rabat Hotel Rabat
Sofitel Rabat
Accor Diwan Rabat
Rabat Sofitel

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