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“Stay away! still waiting for refund of surplus payment!” 1 of 5 stars
Review of Hotel Texuda

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Hotel Texuda
3.0 of 5 Small Hotel   |   32, bd Almoukawama | Quartier L'ocean, Rabat, Morocco   |  
Hotel amenities
Ranked #25 of 41 Rabat B&B and Inns
Geneva, Switzerland
1 review
1 helpful vote 1 helpful vote
“Stay away! still waiting for refund of surplus payment!”
1 of 5 stars Reviewed August 9, 2010

DON'T EVER GO!!!
Definetely you can find better accomodations in Rabat!! Rooms are wery strangely defined, with bathroom's window inside the bedroom (difficult to explain, but trust me, you woudn't like it!). Not clean at all! Staff very unpolite and inneficient, hardly speeking some english. Moreover credit cards don't work properly although they say thay accept them: we had to stay there twice within ten days and both times, in order to pay the hotel, we had to go out and look for a cash machine because they told us credit cards were not working properly. Or at least that's what they told us... infact they were working: so we payed twice,once by credit card, but they told us the transaction was null "because of technical problems" and another one by cash...
In fact the transaction was ok (we realised it after we left, checking on our bank account) and we are still wainting the refund AFTER 5 MOTHS althought we mail them or phone them every week to ask for it!!! next step will be the police!
STAY AWAY!!!!

  • Stayed April 2010, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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17 reviews from our community

Traveler rating
    6
    2
    6
    1
    2
See reviews for
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8
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
roaming, ranging gypsy
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 9, 2010

I stayed here for nearly a week with family/large group and I am very disappointed in the hotel.
At face value it is clean and comfortable but several things happened which far outweigh comfort.
One person in our group walked in on the cleaners going through his personal belongings one day, another had money stolen from her room and one of the cleaners got fired during our stay because she was caught using a guests mobile phone in their room while they where out.
This hotel gives the impression of high class with the prices they charge, but you cannot expect anyone to give a great performance in any area if they are treated with disrespect as the cleaners were, they are paid next to nothing. It lacks the class it advertises.
The staff were on the whole, lovely and very helpful. Unfortunately there was one person (wish I remembered his name) who made things very difficult for us, he was very sneaky and obnoxious.
The hotel were very inflexible when any changes were needed whether it was saving a room (which had already been paid for) while one of our group had to leave for 3 days, or meal requirements.
I would never recommend this hotel to anyone.

  • Stayed May 2010
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge MA
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 25, 2010

I stayed with a group of colleagues at the Hotel Texuda for 3 nights in the end of March. In general, the hotel was very nice. We were greeted with mint tea, and when the internet didn't work at the two computers in the front lobby, the woman at the front desk insisted that I sit at her desk to check my email.

The hotel is located very near the medina--maybe a 5-10 minute walk. The location of the hotel seemed somewhat desolate, as there was not a lot of activity going on at night, and the streets were pretty dark. Overall, though, I would give this hotel a good review! It was clean and comfortable.

  • Stayed March 2010, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Texuda

Address: 32, bd Almoukawama | Quartier L'ocean, Rabat, Morocco
Location: Morocco > Rabat-Sale-Zemmour-Zaer Region > Rabat
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
Ranked #25 of 41 B&Bs / Inns in Rabat
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Texuda 3*
Number of rooms: 36
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