I stayed at this hotel for 4 weeks earlier in 2012 on a work assignment. Before we arrived we were promised a few extras like safes, irons and kettles in each room - these were not available upon our arrival but we got safes after 1 week and 3 kettles to share amongst us all were provided late in the first week.
All the rooms on a floor are different - smallest has just 2 single beds, largest is a nice suite. Several others were 2-room suites. Mine was a single room with 1 double bed and 1 single - was big enough for me. The bathroom was quite strange - the shower, toilet and bidet were in a separate room, and the handbasin / vanity was around the corner off the bedroom area.
I was on the floor underneath the kitchen and dining room and I heard all the banging and clattering from up there starting at about 5.30am each day. Others in our group had noisy people in adjacent rooms - the sound proofing isn't the best.
The staff were almost all very friendly - we had some fond farewells when we left. They mostly tried very hard to accommodate us.
My biggest complaint would be the cleanliness of the floors - the cleaners just sprayed some liquid on the tiled floors and then wiped it up with a (usually) dirty mop - hence the floors were always sticky and my white socks were filthy after one night of walking around my room.
I had one issue with a cleaner - she took a small item, it was only my spare bed attached to something else but her excuse was she thought it was a present for her. The management got it back for me and I heard the cleaner was fired.
It was a 5 minute walk to the Medina, and not far from a main street where there were several restaurants, a supermarket, and the tram line. The streets at night are dark and it's not a very populated area so I wouldn't be walking around at night alone - best to be in a group.
Overall I would recommend this hotel if you don't need the rooms to be too fancy. and are a heavy sleeper!
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