We were greeted with some Moroccan tea and the tastiest pastries :) That is always a good start to a hotel stay.
The room was comfortable and the food was acceptable. It was cold and rainy when we got and we were staying for only one night, so we did not really get to see city much.
My one issue was the smoking. Like a previous poster said, they close up the riad area in cold and rain, and people smoke inside and it gets really bad sometimes. Also, the staff kept squabbling regardless of whether or not guests were around. Overall, nice establishment. They need to work on the smoke and the squabbling though.