For a break for couple of days we visited Marrakech. On the net I found, though recommendations Riad Lyla. Correspondence with the Riad was swift and pleasant. They made arrangements for the transfer, gave ample advise on Marrakech things to do and see. Were instrumental in reserving restaurants, Hammam's and other things.
I was traveling with my wife. We are experienced travelers (I hitchhiked to Marrakech 20 years ago from the Netherlands) and used to making all arrangements myself. I found the service at Lyla excellent, always a pot of hot tea when we came in, a rich and varied breakfast each day. Service throughout the Riad, in the sitting room, in our room or on one of the terraces on the roof. And as said when requested the Riad accommodated with advise and action.
We spent 4 nights at Lyla and score it with 5/5 stars....
(only downside I can mention is the bed, mattress was quite hard/uncomfortable. The room/sitting room though was a joy to be in, nicely decorated with windows opening to the courtyard. Really lovely!)