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“ANOTHER EXCELLENT STAY AT RIAD SHADEN!!!” 5 of 5 stars
Review of Riad Shaden

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Riad Shaden
3.0 of 5 Guest house   |   222 Derb El Kadi, Bab Ailen, Marrakech 40 000, Morocco   |  
Hotel amenities
Ranked #181 of 1,057 Marrakech B&B and Inns
clydebank
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
“ANOTHER EXCELLENT STAY AT RIAD SHADEN!!!”
5 of 5 stars Reviewed June 2, 2013

What can I say that has'nt been said already about this wonderful oasis in the middle of the old city,this is our 2nd stay and definitely wont be the last.Even from booking the communication with Shona,the owner left nothing to chance,even down to a hints & tips guide.Upon arrival we were meet by our driver Abdul who we done a few trips with and he was an absolute pleasure as nothing was too trouble for him,he showed us some amazing sights which we would never have seen otherwise.Again the staff at the riad are a credit both to the riad and themselves,they make your stay what it is,AMAZING. I stayed at a hotel last year where their motto was you arrive as guests and leave as friends and this motto definitely applies to Riad Shaden!!!See you all again soon.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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128 reviews from our community

Traveler rating
    95
    27
    5
    1
    0
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21
48
7
Business
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
North Vancouver, Canada
1 review
5 of 5 stars Reviewed April 13, 2013

I stayed at Riad Shaden for a week in early March. I was met at the airport by the driver Abdhul who was charming and spoke excellent English. The Riad was all it claimed to be, the staff who were so willing and helpful kept the Riad in spotless condition and nothing appeared to be too much trouble. Either Youssef or his assistant Siad ( both of whom spoke excellent English) were always in attendance. I also had a cookery lesson - first going shopping with Siad in the area by the Riad. Walking the 15 mins to the main square was interesting as one was in the locals part of town rather than the tourist area. However the first time doing this walk was interesting as one could easily take a wrong turn not that that would really be a problem just a longer walk.

Room Tip: I think that the rooms upstairs would be a little lighter however having said that there was nothing...
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  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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QLD
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 12, 2013

Well our plane was diverted and delayed, so we missed our transfer to the Riad. Finding our way to the Riad by ourselves had us in a bit of a "state", however that all quickly changed as soon as we stepped inside the Riad and were greeted by Youssef and some mint tea. We thoroughly enjoyed our stay, from the hospitality of all the staff, the food and the companionable insights into Moroccan life by both Youssef and Siad. We highly recommend doing a day trip away from the madness of the Medina (we went to Ait Ben Haddou) with Abdul. We stayed in the Amir Suite, which is roomy and beautifully decorated. There is a mosque nearby, we got 4.45am payer calls - but that goes with the territory and experience. Overall, it's a great little haven away from the chaos outside.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Riad_Safran, Owner at Riad Shaden, responded to this review, April 15, 2013
Thank you for your review, we are glad to hear that you enjoyed your stay at Riad Shaden.
However, for the benefit of future guests, I would like to respond concerning your arrival in Marrakech. Your flight was delayed and diverted to Casablanca, and our driver was only informed about this by airport staff after he had already waited over an hour at the airport. At that point, he had to leave, as he had no idea how long the delay would be. When you finally arrived at Marrakech airport (around 5 hours after your scheduled arrival time) you called our manager Youssef, who advised you that he would send a driver for you, but it may take around 30 minutes. At that point, you chose to make your own way to the riad.
We always supply Youssef's number to guests who have arranged a transfer with us, and we will always ensure that our drivers are there to transfer you, even in situations as described above.
However, we are happy to hear that once you arrived at the riad you were well looked after by our staff, and that you enjoyed the rest of your stay in Marrakech.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed March 31, 2013

Stayed at the riad for two nights and realy enjoyed it. It was a welcome intro to Morocco and a haven of peace in busy Marrakech. The cookery lesson was fun and we got eat the results! The staff were very helpful and the fact that Engish was spoken made me feel doublely welcome

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milton Keynes
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 25, 2013 via mobile

We so enjoyed our stay at Riad Shaden. For a 4-day break, it was so relaxing, comfortable, calm and peaceful and we both left feeling the benefits of our stay in Marrakech in a way that we haven't from a longer stay in other places.

Siad and Youssef were fantastic hosts, the breakfasts and evening meal was delicious and the Amir Suite was a comfortable and spacious home from home. We loved the terrace for relaxing in the sun!

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
5 of 5 stars Reviewed March 22, 2013

We stayed at Riad Shaden for 3 nights at the beginning of March and really enjoyed our stay. The Riad is conveniently located in a residential area about a 15 minute walk from the main square - we pretty much walked to and from all the main attractions throughout our holiday which we liked as you really got to soak up the city's atmosphere.

Youssef and Said were lovely and helpful and always greeted you with a smile! We also happened to be staying at the Riad as the same time as the owner, Shona who was great and gave us lots of useful tips and recommendations.

The Riad itself is beautifully decorated and has everything you could need. We particularly liked going up to the roof terrace! Breakfast was freshly made each morning and we had a delicious three course dinner on our last night.

Would highly recommend to anybody travelling to Marrakech! Thanks to the staff at Riad Shaden for a lovely holiday!

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 20, 2013

I had to organise a place for a hen party. When we were looking for a place to stay Riad Shaden stood out for us. Shona ( the owner ) was brilliant in helping me with any queries that I had - & I had a few.
On arrival, we were met by Abdul and it was good as he spoke English!!!
The riad was out of this world amazing and clean. And it helped having Yousef and Siad. They spoke good English and were more than welcoming and helped us with anything we needed ... booking places and getting our transfer as and when needed. There were 12 girls and not one of us had a complaint about the riad and the staff. I'd love to go back again and I will definetly stay at Shaden. I will also definitely recommend this place to anyone I know that is thinking of going to Marrakech

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad Shaden

Address: 222 Derb El Kadi, Bab Ailen, Marrakech 40 000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Free Breakfast Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
Ranked #181 of 1,057 B&Bs / Inns in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:3 star — Riad Shaden 3*
Number of rooms: 6
Official Description (provided by the hotel):
Situated in a traditional area in the east of the medina, yet only a 15 minute walk from Djemaa al Fna, Riad Shaden is the perfect place to relax and unwind. The property has a total of 6 bedrooms (2 suites and 4 standard double/twin rooms). All rooms are ensuite, with reversible air conditioning, flat screen TVs, complementary toiletries and safes. There is a spacious central courtyard, a cosy living room and a sunny and secluded roof terrace with sunbeds and parasols. Breakfast is included in the room rate, with additional meals available on request. Cookery lessons are available, which include a shopping trip to the local market. Riad Shaden's staff speak English, French and Spanish and are available 24 hours a day. They are happy to assist with booking day trips, golf, restaurants and hammams, as well as providing general advice about what to see and do in Marrakech. Riad Shaden's English speaking driver is available for airport transfers, as well as day trips and longer excursions. ... more   less 
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Also Known As:
Riad Shaden Hotel Marrakech

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