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“Quiet haven in Marrakech” 4 of 5 stars
Review of Riad Shaden

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Riad Shaden
3.0 of 5 Guest house   |   222 Derb El Kadi, Bab Ailen, Marrakech 40 000, Morocco   |  
Hotel amenities
Ranked #164 of 1,092 Marrakech B&B and Inns
QLD
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
“Quiet haven in Marrakech”
4 of 5 stars Reviewed April 12, 2013

Well our plane was diverted and delayed, so we missed our transfer to the Riad. Finding our way to the Riad by ourselves had us in a bit of a "state", however that all quickly changed as soon as we stepped inside the Riad and were greeted by Youssef and some mint tea. We thoroughly enjoyed our stay, from the hospitality of all the staff, the food and the companionable insights into Moroccan life by both Youssef and Siad. We highly recommend doing a day trip away from the madness of the Medina (we went to Ait Ben Haddou) with Abdul. We stayed in the Amir Suite, which is roomy and beautifully decorated. There is a mosque nearby, we got 4.45am payer calls - but that goes with the territory and experience. Overall, it's a great little haven away from the chaos outside.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Riad_Safran, Owner at Riad Shaden, responded to this review, April 15, 2013
Thank you for your review, we are glad to hear that you enjoyed your stay at Riad Shaden.
However, for the benefit of future guests, I would like to respond concerning your arrival in Marrakech. Your flight was delayed and diverted to Casablanca, and our driver was only informed about this by airport staff after he had already waited over an hour at the airport. At that point, he had to leave, as he had no idea how long the delay would be. When you finally arrived at Marrakech airport (around 5 hours after your scheduled arrival time) you called our manager Youssef, who advised you that he would send a driver for you, but it may take around 30 minutes. At that point, you chose to make your own way to the riad.
We always supply Youssef's number to guests who have arranged a transfer with us, and we will always ensure that our drivers are there to transfer you, even in situations as described above.
However, we are happy to hear that once you arrived at the riad you were well looked after by our staff, and that you enjoyed the rest of your stay in Marrakech.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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141 reviews from our community

Traveler rating
    106
    29
    5
    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Edinburgh, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed March 31, 2013

Stayed at the riad for two nights and realy enjoyed it. It was a welcome intro to Morocco and a haven of peace in busy Marrakech. The cookery lesson was fun and we got eat the results! The staff were very helpful and the fact that Engish was spoken made me feel doublely welcome

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milton Keynes
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 25, 2013 via mobile

We so enjoyed our stay at Riad Shaden. For a 4-day break, it was so relaxing, comfortable, calm and peaceful and we both left feeling the benefits of our stay in Marrakech in a way that we haven't from a longer stay in other places.

Siad and Youssef were fantastic hosts, the breakfasts and evening meal was delicious and the Amir Suite was a comfortable and spacious home from home. We loved the terrace for relaxing in the sun!

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
5 of 5 stars Reviewed March 22, 2013

We stayed at Riad Shaden for 3 nights at the beginning of March and really enjoyed our stay. The Riad is conveniently located in a residential area about a 15 minute walk from the main square - we pretty much walked to and from all the main attractions throughout our holiday which we liked as you really got to soak up the city's atmosphere.

Youssef and Said were lovely and helpful and always greeted you with a smile! We also happened to be staying at the Riad as the same time as the owner, Shona who was great and gave us lots of useful tips and recommendations.

The Riad itself is beautifully decorated and has everything you could need. We particularly liked going up to the roof terrace! Breakfast was freshly made each morning and we had a delicious three course dinner on our last night.

Would highly recommend to anybody travelling to Marrakech! Thanks to the staff at Riad Shaden for a lovely holiday!

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 20, 2013

I had to organise a place for a hen party. When we were looking for a place to stay Riad Shaden stood out for us. Shona ( the owner ) was brilliant in helping me with any queries that I had - & I had a few.
On arrival, we were met by Abdul and it was good as he spoke English!!!
The riad was out of this world amazing and clean. And it helped having Yousef and Siad. They spoke good English and were more than welcoming and helped us with anything we needed ... booking places and getting our transfer as and when needed. There were 12 girls and not one of us had a complaint about the riad and the staff. I'd love to go back again and I will definetly stay at Shaden. I will also definitely recommend this place to anyone I know that is thinking of going to Marrakech

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brighton, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 18, 2013 via mobile

Just returned from my hen weekend in marrakech. We hired the entire riad to accommodate 12 women! Syed and Yousef went out their way to ensure we had a comfortable and enjoyable stay which couldn't of been an easy task with 12 high- maintenance women involved! They assisted with all our trips and activities and even escorted us through the medina to the main square so we wouldnt get lost. The food was delicious, we opted to eat there for the majority of our stay and the breakfast all freshly made each morning. The riad itself is beautiful hidden away in a labrynth like setting. Marrakech is captivating and will awaken your senses- would reccomend staying at the riad for a truly cultural experience! Would definitely go back. Thanks again to Syed, Yousef, Abdul and
the lovely ladies who cooked for us!

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 18, 2013

I stayed at the Riad Shaden as part of a 12 girl hen-do. I was blown away at the hospitality of the staff, Youseff and Sayeed, who bent over backwards to ensure that all our needs were met and that we wanted for nothing. Always smiley and ready to help.

The Riad was beautifully decorated, spacious and clean at all times. The food was delicious and I'd highly recommend taking part in the cookery class. The chefs were lovely and very helpful.

The location of the Riad was a nice walking distance to the Medina and the Souks. You get to embrace the locals and their culture.The local children are enquisitive and want to greet tourists.

For trips further away, we had Abdullah for our transfers. His knowledge was brilliant and again, he was always very smiley and helpful.

If you are lucky enough to go to Marrakech, staying at the Riad Shaden is definitely a must :)

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad Shaden

Address: 222 Derb El Kadi, Bab Ailen, Marrakech 40 000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
Ranked #164 of 1,092 B&Bs / Inns in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:3 star — Riad Shaden 3*
Number of rooms: 6
Official Description (provided by the hotel):
Situated in a traditional area in the east of the medina, yet only a 15 minute walk from Djemaa al Fna, Riad Shaden is the perfect place to relax and unwind. The property has a total of 6 bedrooms (2 suites and 4 standard double/twin rooms). All rooms are ensuite, with reversible air conditioning, flat screen TVs, complementary toiletries and safes. There is a spacious central courtyard, a cosy living room and a sunny and secluded roof terrace with sunbeds and parasols. Breakfast is included in the room rate, with additional meals available on request. Cookery lessons are available, which include a shopping trip to the local market. Riad Shaden's staff speak English, French and Spanish and are available 24 hours a day. They are happy to assist with booking day trips, golf, restaurants and hammams, as well as providing general advice about what to see and do in Marrakech. Riad Shaden's English speaking driver is available for airport transfers, as well as day trips and longer excursions. ... more   less 
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Also Known As:
Riad Shaden Hotel Marrakech

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