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“Our home in Marrakech” 5 of 5 stars
Review of Riad Maison Belbaraka

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Riad Maison Belbaraka
Riad Laarouss Derb Asafrou Sidi Bouamer No 242, Marrakech 40000, Morocco   |  
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Hotel amenities
Ranked #78 of 460 hotels in Marrakech
Milan, Italy
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Our home in Marrakech”
5 of 5 stars Reviewed January 5, 2014

We came back to this Riad after our first stay in Marrakech last year. Our experience was excellent both times, the Riad is small, quite and "charmant". Charlotte was very helpful with all our requests, mostly in connection with the desert tour we did this year with Dalida Transports. Wonderful breakfasts, special attention to our wishes and always high, personalized levels of service, what can one wish more?

Stayed December 2013, traveled as a couple
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92 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • German first
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English first
Scotland
Senior Contributor
33 reviews 33 reviews
23 hotel reviews
Reviews in 29 cities Reviews in 29 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 1, 2014 via mobile

Clean, stylish and friendly place to stay. A real oasis amongst the vibrancy of the city. A particular feature was the really fast and friendly e mail exchanges with manager Charlotte in booking. Also great to be met by Rashid at airport as finding the Riad in the maze of alleyways would not be easy.
To be honest I don't think the service was quite up to usual high standard with Charlotte rightly absent looking after a new baby and Rashid busy. Getting advice was not straightforward with language barrier. And it would be better to have some consistency in advice on transfers. We were told not to pay over a certain amount for taxis in the city while we were quoted an amount at least five times greater than this for a transfer from the Riad to the railway station.
On the whole though an excellent place to stay in the Medina. Recommended.

Stayed December 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 26, 2013

Stayed here for 2 nights in December and had an incredible experience. When I arrived, I was offered tea and pastries (which were delicious), and Rachid explained the layout and main sights of Marrakech. I was in the Elephant room which had a nice bed, a great bathroom, and was very clean. The wifi doesn't work very well in the room, but there are couches right outside the door where it works fine, so I didn't find this to be a problem. The hotel itself is beautiful and has a nice roof for breakfast, tea, and relaxing. Breakfast was excellent, and the staff was kind enough to prepare it two hours early on my last morning when I had to leave at 7am. It is easy to find your way to and from the main sights, and I never felt unsafe walking through the medina to the hotel, even late at night. The transfer service from the airport is a must, however, since it is tricky to navigate the small streets on your own before you have a sense of where the hotel is located. Overall, this riad is a great choice at a great price. Highly recommended.

  • Stayed December 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Top Contributor
69 reviews 69 reviews
46 hotel reviews
Reviews in 48 cities Reviews in 48 cities
144 helpful votes 144 helpful votes
3 of 5 stars Reviewed December 18, 2013

Wife and I stayed 4 nights in Riad Belbaraka in mid December for a short break. We booked this riad mainly because of good (often exceptional and perfect scores?!) reviews on TA. Notwithstanding these reviews, below are our views:

PROS:

1. Received the standard pre-arrival email advising us to take their private transfer from airport to riad, meal in riad and to use their private sightseeing tours about 10 days before travel. We usually prefer to use local buses or trains but in this occasion decided to use the transfer (12Euros for 2). Considering the airport bus to city centre is 30MAD (c3Euro) each, it was a decent option to avoid the walking and finding of the riad which could be hard at first. The transfer was good as reported by many others. When asked, Rachid admitted that the Google map location of the riad was incorrect (we do wonder if there was a way for him to put it right for the benefits of future travellers?!)

2. On arrival, only 1 room was occupied for 1 more night and all the other 4 rooms were free. Rachid was sensible enough to let us choose any of the rooms for our 4 nights stay. I say this because apparently there is no heating in the 2 rooms downstairs which would mean too cold at night and early morning. Also the bathroom/shower is designed differently in each room and will suit different needs. e.g. 1 of the upstairs room has the bathroom/toilet on another upper floor within the room which will be highly inconvenient for older people! We went for the Elephant room on the 1st floor.

3. The city induction by Rachid was good as he speaks very decent English. The complimentary mint tea and local cakes were a nice jesture.

4. The place was quiet day and night.

5. Every evening except 1 they left a complimentary flask of hot water and tea bags/coffee in our room.

6. Room was cleaned and tidied up everyday except 1 when a used and still slightly damp towel was simply refolded back and dust bin not emptied.

CONS:

1. Lighting in the room was inadequate for reading for more than 10-15 minutes.

2. WIFI in room was very intermittent even though we were the only guests there, it could be very frustrating.

3. We found the room clean but not super clean as reported by the others. e.g. the bedspread in our room really needs a good clean.

4. There was no kettle in the room, that cup of tea could be essential for some people after a tiring day of sightseeing!

5. There was no TV in the room. There was a small common room downstairs with a TV, but it would be too cold and inconvenient too (say already in pjs) to go down for a bit of TV in the evening? When I memntioned that to Saed on our last day that a small TV in the room would be nice improvement esp in the winter months, he wasn’t very keen to hear it? (but then his English was very limited).

6. Having breakfast on the roof top terrace wasn’t really such a great idea during the winter months. All but 1 of the tables was under the shade and even at round 9am we had to wear our overcoat in all the mornings. (temperature 12-14C) The hot tea/coffee got cold very quickly.

7. Originally we wanted to try a dinner in the riad on our last evening but decided against it, thinking it would be cold to seat on the terrace or even in the inner court. Also we had some good meals out in town for 100MAD (10Euro) for the 2 of us and comparatively a 30Euro meal would be too dear.

8. We spoke but didn’t take up the private tour offer from Rachid to go to Ait Ben Haddou/Ouarzazate and took a standard group tour from town instead (11 in a 18 people modern minibus). The reason, we actually paid less than 1 third of the cost and enjoyed the tour just as much (we felt that way anyway).

We don’t want to be seen as pedantic or over-critical about things. One must remember hat Marrakesh is not an expensive place when compare to other European cities, so the reviews have to be done on a comparative good value for money basis, if you see our points. Therefore I’d say there are much room for improvements in Belbaraka.

Room Tip: Take a room upstairs for better privacy.
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  • Stayed December 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bordeaux, France
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 5, 2013

To arrive at Riad Belbaraka is like arriving to stay with good friends. After being picked up from the airport, to then go through the winding small streets accompanied by someone from the Riad, you quickly realise the adventure has started. Charlotte and Rachid offer so much helpful guidance, that you can quickly feel confident to start wandering the streets on your own. The Riad is such a calm and wonderful oasis in the heart of the Medina. The Riad has modern conveniences within an authentic, and beautifully restored building. The rooms face out onto the central balconies and courtyard, and this is all refreshingly relaxed and a very comfortable atmostphere. The rooms are beautifully furnished, with individually designed bathrooms. We had no trouble sleeping as the area was calm and quiet at night.
The food is excellent, breakfast on the wonderful roof terrace was a delight. We ordered a meal for two evenings of our stay there, and it was as good as the restaurants we had traipsed long distances to visit.
What really makes Maison Belbaraka special are the people there. Charlotte and Rachid, are so helpful and organised! Saed and the ladies are so attentive, and mint tea and lovely fresh pastries appear at the drop of a hat when you relax on the calm roof terrace after a day of sight seeing, you feel very pampered! Charlotte gave us heaps of information about places to visit, and orientated us on local maps - this was very helpful! Rachid runs tourist transport to areas around Marrakech. Wow these are so good, full and half days. My daughter and I used it twice to go to visit waterfalls, and the High Atlas mountains. The vehicle was a luxury 4x4 for the two of us, with the same driver each time, he was great, excellent language skills and a gentle and informative guide, which all added to the experience and our enjoyment of the amazing landscape. Whether you are a return visitor to Marrakech or looking to stay for the first time, this Riad is an hospitable gem!

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winnersh, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed November 30, 2013

This is such a beautiful place in the heart of Medina, close to all the main attractions but, amazingly, quiet enough to relax after long walks in the city.
We were so lucky to stay there and meet people so kind and helpful, like Charlotte, Rachid and all the other members of the staff! Having home-made fresh breakfast on the roof terrace in a sunny morning at the end of November is just priceless.
The 3-course dinners were fantastic both times we ate there and in such a small price for what they had to offer.
We chose to stay in the Elephant room which was amazing, so beautifully decorated and with a spacious bathroom.
Every afternoon, after long walks in the city, we knew that we will find a super clean and tidy room with mint or vanilla tea waiting for us on the table!!!
My favourite time of the day was drinking tea with my husband on the roof terrace watching the sunset in colours that I had never seen before!!!
And if you want a trip outside of Marrakech just ask Charlotte. We had a day trip to Ouarzazate, which she arranged. We are so glad we made it, it was one of the highlights of our vacations!
It really felt like home due to the friendly atmosphere, something you will miss if you go to a hotel or somewhere else.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool, United Kingdom
1 review
5 of 5 stars Reviewed November 10, 2013

Riad Belbaraka is a beautifully restored, traditionally styled riad; set in the heart of the old town (Medina). The staff, led by the manager, Charlotte, are as charming as the place. The atmosphere is homely and friendly, and the fact that there are so few rooms make the 'hotel' feel much more like a 'home'. Charlotte went out of her way to help us and was as generous as the days were sunny. You can walk comfortably - through the souks - all the way to the main square, and once you get your bearings, it is easy to find your way back on your return. The roof garden is an additional attraction - where breakfast is served and evening meals as requested - and it serves perfectly as a sun-bathing spot too.

Room Tip: All the rooms are different and you should take a good look at the photos of each before deciding wh...
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  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Riad Maison Belbaraka

Address: Riad Laarouss Derb Asafrou Sidi Bouamer No 242, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #78 of 460 hotels in Marrakech
Price Range (Based on Average Rates): $
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