Myself and my Husband stayed at Mur Akush for our first wedding anniversary. I chose this Riad after spending ALOT of time researching on the internet, I loved the ornate feel and that they had kept it true to Marrakech instead of going the hip modern theme you see all over the world and you actually could be staying anywhere.
I emailed the Riad and was answered immediately, Maria was very helpful and always very quick to answer my MANY questions. We were undecided about what room to have so we went for the Olive suite, this was our only disappointment. I wish Maria had advised us that we would be on the ground floor, just off the communal court yard area. We could hear everything in the Riad and at 8 in the morning even with ear plugs in I was woken by staff talking on mobiles and to each other right outside the room. It also feels a like its not private enough for a couple who are on a mini break(if you know what I mean) One day I read my book whilst waiting for my Husband in the courtyard and I could hear every sniff(we had colds) that my Husband made, so then I felt like we had to be quiet and was aware that everything could be heard! Also the pictures of the suite are amazing but like most hotels they don't always live up to whats on the website, don't get me wrong everything else from the court yard to the roof terrace was beautiful and I couldn't fault it and was exactly like the pictures but our suite had a couple of raw plugs in the wall, it needed a bit of TLC and it was very dark. I really wish we had just gone for the Hamman room, instead of the suite.
The staff were lovely and very helpful. The Riad cooked us a lovely meal as a treat for our anniversary on the first night which was lovely and tasty.
Some tips; arrange the collection from the airport as you wont find he Riad without help. You also need to take your own alcohol as the Riad don't sell it but are happy to serve you some you have bought. We spent a lot of time on the roof terrace at night once we got in, drinking wine and watching the world go by it was very peaceful compared to the hustle and bustle of Marrakech!
We also arranged for trip to see the waterfall through the Riad, well all I can say is I'm sure you wouldn't be insured for this!! The driver was great and took us to some lovely places on the way, once we arrived at the base of the waterfalls he then said he would wait their but we could pay for a guide if we wanted, which I didn't think we would have to pay for someone else to show us when we had paid for a trip. I only had ugg boots because nothing was mentioned about climbing a cliff face!!! We only saw 2 waterfalls because we thought we were going to slip a fall of a mountain!! Its not safe with only a guide grabbing your hand when you got into tricky situations, then you hope the way back down is easier but I slipped most of the way, both of our legs were like jelly and I was told by my Husband I was never aloud to book a trip ever again!! If you want to see the waterfalls take hiking gear!
Marrakech itself is madness, we got completely lost on the first day and everyone say its part of the experience but when you have been lost for hours and everyone is trying to stop you it gets stressful. Then after walking past the same boy about 5 times, he said he would take us to the Riad, he then took us down darkened alleys which was scary when there was graffiti saying F*** the English on the wall! Luckily he took us to the Riad but then him and another lad who had joined him started shouting at us saying more money more money when we had give them around £8 for 5 mins help. You actually cant wait to just lock the door on the room and hide!
We went to a lovely restaurant called Maison Arabe which was really nice but when we got visa bill was £130 for 2 but it was very nice and well worth a visit. We also went to Comptoir Darna but I thought was over priced, service was shocking and the food wasn't great.
Maria also recommended a spa and it was lovely les bains delalhambra, very romantic only criticism would be cleanliness but not sure that was just in my head after reading a review mentioning that. It was great value for money and the massage and the romantic bath was lovely, just what we needed after climbing a mountain!!
Overall we enjoyed Marrakech but you do feel you need a break after your break! The Riad is lovely and would recommend it, the staff are very helpful, breakfast was lovely, its a beautiful place, with lovely features and its only a short 10 min walk to the square.