Maria was SO VERY HELPFUL prior to our arrival. We planned our trip quickly and she gave us a lot of information and even set up a transfer from Casablanca when she was full for our first few nights there. Everyone that worked there was very helpful and spoke good English.
The courtyard and the room were lovely. King size bed with great linens was very comfortable. Best bathroom of the 5 places we stayed in Morocco. Only one without light sewer smell and so beautiful. Also best breakfast which you can take in courtyard, terrace or in your room, was best we had in Morocco Different pancakes and traditional Moroccan flat breads with wonderful jams.
The morning prayer call did wake us each morning before 5am (there are no wooden shutters like some riads-just glass). It's a short walk to Jemaa el Fna, 10 minutes but it's not on a nice street. We felt safe but not a nice walk. Even closer to souks.
Misc Moroccan travel tips: dirhams are hard to get via ATM. Max 2000/day but you can go to multiple ATMS each day. Lines are long and ATMS are often out of cash. The second morning there I went out at 8 am to hit 4 ATMS and it was worth it. When hotels and tours quoted prices in euros I didn't understand why (assumed they thought I was European). I'd suggest taking enough euros to cover big expenses like hotels and tours. Credit cards are rarely accepted and subject to service charge.