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“Could have been better...” 3 of 5 stars
Review of Riad Mur Akush

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Riad Mur Akush
Derb Zaouia 2 | Bab Doukkala, Marrakech 40000, Morocco   |  
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Ranked #45 of 461 Hotels in Marrakech
Brussels, Belgium
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
“Could have been better...”
3 of 5 stars Reviewed January 11, 2013

After reading the reviews on tripadvisor and seeing the pictures on the website I was very excited about our stay at the Mur Akush. I want to say that it was amazing, I want to say that I loved it; but I can't. There wasn't one big thing wrong with it, but I found it rather underwhelming and there were lots of little 'niggly' things that let it down.

Our room (Salaam) was lovely, but needs a bit of TLC. The blanket had huge catches in it, the safe wasn't actually attached to anything, making it unusable and it felt really basic and a little 'grubby' The bed was very comfy though and the air con was impressive.

The noise travels terribly from the courtyard, which seemed to be where most people chose to eat breakfast, meaning that we could hear every conversation from our room on the first floor.

Breakfast itself was a great mix of meat, cheese, fresh bread, pastries, yoghurt and coffee and we alternated between having it in our room and up on the roof terrace. But the crockery was no longer at it's best, there were chips and cracks on most pieces and it needs replacing.

The roof terrace was lovely, but again the cushions were all stained and grubby.

I think two years ago, the Riad Mur Akush would have been very impressive indeed, but I don't think it has had much love recently and it is starting to show. Some TLC and attention to detail would make a huge improvement.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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384 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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London
Senior Contributor
26 reviews 26 reviews
25 hotel reviews
Reviews in 23 cities Reviews in 23 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 4, 2013

There are 100s of riads to choose from...but look no further! The staff are incredibly helpful and friendly, but they'll also leave you in peace if you wish. The food is delicious and you can eat your breakfast wherever you like. The rooms are spacious, tidy, and well decorated. The rooftop is peaceful and comfortable.

The riad is located about 10 minutes walk from the main square in Marrakech. Although is very close by to the souks, it is not inside of them. This is a huge advantage as the last thing you really want after a long day is getting lost down a dark alley trying to find your way back!

If you're fortunate enough to visit on New Year's Eve, you'll be pleased with the party they put on as well!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MurAkush, Owner at Riad Mur Akush, responded to this review, January 16, 2013
I would like to thank you for taking the time to leave your wonderful review for us. I am very glad that you had a good time in our house, you like the location, enjoyed our food and had a great time at the New Years party! We really enjoyed looking after you and thank you once again for your kind words. Maria
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Florence
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 19, 2012 via mobile

Got a great last minute deal from the owner after writing her an email for a different riad. I mentioned how much I liked mur akush and she generously offered a lower rate. We stayed give nights and it felt like home. Breakfast on the terrace was amazing despite the bees and the staff was always helpful and cordial. The walk to the main square was easy and on the way it feels like where real people live, we stopped many times for a sidwalk sandwich just like the locals and were often the only tourists in the neighborhood.

  • Stayed January 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 16, 2012

We decided on this Riad after extensive research (there are hundreds of Riad's to chose from!), we were definitely not disappointed!.

Firstly if you do book this Riad I would recommend you arrange for them to pick you up from the airport (this cost us 15 euros). We were collected by Mohammed who spoke perfect English and was very friendly. On arrival (after about a 15 min drive from the airport) who were welcomed by Rashid with fresh mint tea and a selection of Moroccan sweets. He provided a map and recommended a number of sights to visit and let us know how to get there (most things are walking distance in the old town).

We chose to stay in the Grand Suite Amel, and it was a great decision! The room is huge with separate living room and bedroom. The bedroom has a huge four poster bed and the living room has a corner sofa and working fire place. The room felt very homely and is decorated very traditionally. The bathroom is also huge!

We had dinner there the first night and be warned the portions are huge! We also had breakfast there everyday which consisted of breads, fruit, yoghurts and traditional Moroccan bread. We had our breakfast on the roof terrace on our final day which I would definitely recommend!

The Riad is in a great location, about a 10 minute easy walk from the main square (Jemaa El-Fna) and Souks. Even though located in a dark alley way it always felt completely safe day or night.

My only tip would be to bring ear plugs to avoid being woken up at 5am by the Mosque's nearby call to prayer.

The staff at this Riad really made our trip special, especially Rashid who was on hand to build our fires, make our breakfast, book restaurants, taxis and excursions for us! Many thinks to you!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Otley, United Kingdom
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
Reviews in 23 cities Reviews in 23 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed December 15, 2012 via mobile

We would like to thank all the staff at the riad for making us so welcome and so at home. The riad is gorgeous, situated in the old town and the perfect retreat from the busy streets of Marrakech. We were greeted with mint tea and traditional sweets on arrival. We opted to eat at the riad on the first night as we arrived at dusk and didn't fancy getting lost in the dark. We had some lovely soup, a delicious chicken tajine followed by fruits for dessert. We had breakfast on the roof terrace every morning which consisted on freshly baked and still warm Moroccan pastries, breads, pancakes, eggs, yoghurt, jams etc and was delicious - it filled us up for the day! we stayed in the suite d'olive which was gorgeously decorated and the shower gels and soaps really are divine! The only thing I would say about this room is that it doesnt have much natuaral light because of bein in the ground floor in the courtyard and you may get woken up if you sleep til late morning but this didn't bother us. Thanks again for a great stay I would definitely recommend thus riad to anyone visiting Marrakech!!

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bath, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 12, 2012

We found this Riad convenient for all the main sights, friendly, and the staff helpful. I have ceoliac disease and they coped well with my dietary needs. The riad was very quiet and the area safe. It was December when we went and the riad could have been chilly in the evening and morning if the open spaces had all been in the shade. We had breakfast in the sun on the terrace, went sight seeing by foot in the morning, sun bathing on the roof in the afternoon, then wandering around the souk and back to the open fire in our cozy bedroom to read before bedtime. A nice big bed in a very pretty room off the terrace with a sweet little bathroom - and this was the cheapest room in the riad. The toiletries are as good and they say and truly are half price (we checked in the souk). They were good presents to take home.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 11, 2012 via mobile

We were collected from the airport by Mohammed and then welcomed with mint tea and sweets by Rashid, who also gave us lots of information about what to see and how to get there, as well as the option to book excursions. I have to say, Mohammed and Rashid are two of the nicest people I have come across, and our amazing Marrakech experience was largely due to their constant willingness to help and advise whatever time of day. (Rashid - when do you sleep?!)

The riad is in a good location, an easy, hassle-free 10min walk to Jemaa El-Fna square. It is located in an alleyway behind a busy road but is completely safe to walk to and from at any time of day or night.

We stayed in the Grand Suite Amel - a gorgeous authentic room with a huge bathroom, four poster bed, a beautiful mirror and a living area with fireplace. Breakfast can be had in the courtyard or on the roof terrace - portions are huge! (Sorry we could never finish...)

Rashid I know you read these so just want to say a big thank you again (you said you would reply! Haha). You and the others were wonderful! And thank you for chasing the car after I forgot my jumper! If we ever find ourselves in Marrakech again we will be sure to stop by...

  • Stayed December 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad Mur Akush

Address: Derb Zaouia 2 | Bab Doukkala, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#32 Family Hotel in Marrakech
#53 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
Hidden in one of the most historic areas of the Marrakesh Medina, Riad Mur Akush offers a magical experience (with road access in 30m). The relaxed and comfortable environment ensures a perfect stay and with 6 rooms the riad feels very private. With a large sitting and dining room, large patio and terraces, one is spoilt for choice when it comes to deciding where to have a meal or read a book. Our hospitality is legendary. ... more   less 
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Also Known As:
Riad Mur Akush Marrakech
Riad Mur Akush Hotel Marrakech

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