Where to start with this hotel... if you want to really visit Marrakech you have to stay here. The hotel is situated in the middle of the old town and you are surrounded by the local moroccan community. The hotel is a little gem in an ocean of dirt, muck, and culture. It is peaceful and tranquil, however, beware, it is not a 5* luxury hotel, it really is a moroccan guesthouse. The courtyard is beautiful and the rooms are very nice, however opt for one of the ones upstairs. We did not pay extra and got the biggest room, however, the aircon was leaking over the toilet. The breakfast is not your usual continental breakfast, it is bread, pastries, and jams, the tea and coffee is microwaved warm (obviously already premade earlier that morning) and it leaves you feeling very tired and groggy. We needed protein and found a lovely local (at the square - 17min approx walk) restaurant serving lovely food for very cheap! the rooms are clean-ish, the floors werent great but it was all very moroccan, the upstairs rooms have aircon and the downstairs one have fans, there was somethings that were broken etc as in on the terrace some of the furniture was broke, however, we were told, that, some of the other guests that had stayed there just before we got there had broken it, by other guests. The hotel is amazing if you want the proper Moroccan experience. However I would advise that you stay here for 3-4 days tops and go to a resort for the rest of your trip (we stayed for 7days and regretted not doing it) The hotel does not have a pool, just some sunloungers on the terrace. We had dinner there once, be aware.. it is very expensive. We were paying 70Dirhams at the restaurant for two to eat, whereas, in the hotel it was about 240dirhams for a meal (and the food, although nice, was not as nice as the local restaurant (toubkal).
All in all, the hotel is very nice, authentic, and beautiful, it is set around a courtyard and all the rooms lead off of it, its a beautiful charming place and the manageress is lovely however, the guy that works there is rude. The downsides are, you are surrounded by culture, some may see this as the thing they want, if it is then do stay here, if you want a proper holiday then dont stay in a riad for more than 3-4 days. I would recomend this hotel.
Get one of the upstairs rooms, the one furthest away from the staircase is the best one.
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.