My girlfriend and I stayed here at the start of March and were absolutely amazed by the whole trip. This was my first holiday in ten years and we can't wait to go back.
Whilst it's not the sort of traditional holiday most (UK) people are looking for I couldn't fault it.
The staff upon arrival were friendly and offered us wonderful tea and biscuits whilst helping us through a speedy process.
We did notice the "BED" logo and heard the music which was really good. I used to DJ and there was a decent playlist playing off an ipod most of the day if you were by the pool.
Although we're not hardened clubbers and didn't go to Pacha (literally across the road) the place had a great atmosphere if you were sitting by the pool. Otherwise it was a little quiet but it was before the start of the summer season.
We never saw a cloud in the sky in 12 days. Enjoyed 23-29*C every day for 12 and hoped to visit as many places as we could in our trip.
Staff in the hotel were amazingly helpful, polite and could not help you enough.
The mini-bus to and from the Medina TWICE every day is great too. We often walked in or out of the city and took the bus the other trip.
Breakfast was great, a very French affair and I would advise to have this included in your rate. We were happy to go room only though and trek to the millions of places that serve food of varying degrees all over the city. You MUST try Msamen/samen/crepe... a local speciality leavened bread like a sweet paratha which you can have honey/nutella/the usual suspects on. Add a coffee and it's still about 40 cents/less than a quid. Truly brilliant. Great authentic food. It was a shame the hotel didn't do this, but as you will have read from the usual suspects giving it bad reviews they're only happy with their Kellogs mini cereal boxes, toast and a full english each day. You'll meet loads of them in the restaurants around town having "authentic Moroccan" Pizza and chips whilst loving the "atmos" makes me wet myself still thinking of them.
Everybody we met stayed for a few days and sat by the pool mostly.
If you want cocktails etc then this is the place to go, but it's not much more expensive than anywhere else serving alcohol. You are in a Muslim country, and as such should respect their ways and cultural indifferences. Lots of locals come here to indulge in a little debauchery (mainly just having a drink) but they were all lovely too. Really chilled and looking to have a good time. In 12 days we met 1 not so nice local chap in the Medina who was miffed when we didn't want to attend his brother's shop. But that happens everywhere a LOT!
A polite "la-shukran" or "demain" gets you out of most scrapes.
Only one thing to be wary of, if you go to the tanneries it smells a bit and at the end you may get an over-inflated bag or pair of slippers. You've been warned :)
Grab a look around and check out the woodwork crafts in the souks and really haggle and get some good banter going. They love their football so if you do, mention it! Prices can drop massively! if you want 2, 3 4 or 5 of something they think they've hit the jackpot but you should pay for 5 what he wanted you to pay for 2. Or at least that was our experience.
The hotel's spa is downstairs and well worth a visit if you're only there for a few days. But it is the same sort of price you'd pay back at home for a massage, but it was good. We treated ourselves before we went home.
All in all, I read the (bad) reviews on here by people who clearly don't know what they're talking about. Everybody wants a 5* experience and at around €40 a night etc then you cannot expect to get the same level of everything as you do in town for €200.
I'd love to give most people who've rated this at 1 or 2 *s a slap and give them a reality check. They probably sat drinking their box wine by the pool for 3 days, never even stepped across the road to the brilliant little modern shopping mall for a coffee, and moaned and grumbled about every pissing thing. Most likely being top of the list that the sun was "too hot" or that they didn't like "people speaking French"...
Get a grip all you muppets out there dogging a place that offers;- sun, sand, pool, cocktails, service beyond anything I've seen in the UK (unless paying a 15% surcharge for it) and a warmth from people that I haven't seen in years.
Truly enchanting this little place.
I've tried to be honest in my appraisal of this stunning little place as I am in the service industry, although I work as a chef, I could appreciate the place as a whole and it was great.
A coupe of aspects is that things are sometimes expensive, but get off your backside and go and have a look across the road at the "al mazaar" shopping centre as it's got everything you may need. Including a huge supermarket offering great wee deals on almost anything.
We grew to love Marrakech, and cannot wait for our return. It was truly brilliant!
You will love it too, especially if you stay in the Palais Soltan Riad & Spa ;-)
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- Also Known As:
- Palais Soltan Riad And Spa
- Palais Soltan Riad Hotel Marrakech
- Palais Soltan Marrakech