I was part of a small group who had been travelling round morocco for 2 weeks and Marrakech was our final stop, our guide had booked us in this riad through an agent at the last minute. From the moment we arrived there was a problem with the booking as we had booked single rooms (and they were insisted we all squeezed in and shared) on top of that our reservation had been paid for prior to our arrival and the guy in charge was insistent that nothing had been paid! Once we were finally shown to our room (which was decorated quite nicely) we came back downstairs to move our luggage and a snake appeared from the tree in the courtyard !! Other riads I have stayed at in Marrakech have either been ran by a family or a couple - the guy who ran this riad la caleche really could give a hoot and we experienced the door & phone ringing through out the night were guests had been locked out (while he slept in the patio double glazed courtyard!) Even a simple task like ordering a cab in the morning was painful to get to the airport, were we nearly missed our flight (as again the cab cost had been covered with guide) but mysteriously they didn't know anything about that and we had to cover the cost ourselves and wake him up while he was sleeping. All in all I've no idea why anyone would want to stay here, it may look nice but there's a lot to be said for honesty & being made to feel welcome (which didn't apply to this riad) it left a real bitter taste on what had been up till then a really enjoyable holiday
- Official Description (provided by the hotel):
- Superb charming guesthouse with pool available all the time, spa with hammam and massage room (on request and with extra charge). 4 Double or twin bedrooms and one suite for 3 or 4 persons. Bathroom fully equipped (towels, toiletries, hair dryer, soap), air conditioner (hot/cold), closets. Traditional and good taste decoration. ... more less
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