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“fabulous” 5 of 5 stars
Review of Riad Al Assala Medina

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Riad Al Assala Medina
5.0 of 5 Small Hotel   |   Rue du dispensaire et rue Sequaia, No19, Arsat Moulay Moussa | Medina, Marrakech 40000, Morocco   |  
Hotel amenities
Ranked #462 of 1,043 Marrakech B&B and Inns
London
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
“fabulous”
5 of 5 stars Reviewed February 3, 2013

Travelled here Jan 2013 with my daughter and it was everything others have said Would strongly recomend getting taxi from airport prebooked by the riad as i dont think we would have found it otherwise but once found it was found it was so easy to stay here We were the only guests and were given incredible service even with Salah waiting at the end of the alley for us one night Yes the alley smells and there are no signs but it really is fabulous inside We didnt feel unsafe at any time getting home and it is so near everything
Spent my birthday at a Hamman the Riad booked for us just round the corner which was one of the best massages I have ever had Followed by a drink on the roof terrace watching sun go down behind the Koutoubia mosque; an amazing starry night appearing before heading for a meal in the square at our favourite stall 117 where i was treated to a free cake made from a snickers bar Fantastic!

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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98 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
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English first
New York City, New York
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 29, 2012

Checking into the Riad Al Assala, one might be wandering whet they have signed up for. The location on a side alley in the Medina may make you a bit nervous. But fear not. behind the door is a small bit of paradise in the wild and crazy Medina of Marrakech.

The service was tremendous. There are two different English speaking attendants in the evening and morning. The staff is always at on site and very present. I felt very safe here.

The room was charming, rustic and very clean. (Though I continually bumped my head on the entry door). Very Moroccan in feel.

There is a bubbling pool in the center of the property. November weather kept me from using it but it is charming none the less.

Wifi on site is very strong. Breakfast was basic but nice. Again...the service was excellent.

Best of all is that the location is so close to the Jemaa El Fna Square you won't believe it. Only about a 5 minute walk. Also very near to many other Marrakech attractions - Mosque, Bahia Palace etc.

Room Tip: I had a Garden Room and opened out to the pool area.
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  • Stayed November 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burton, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 28, 2012

This was the most fantastic experience of a place to visit.

Marrakesh itself is quite a culture shock, and the tranquility of the Riad was exceptional

Please remember you will have to pay taxes to the Riad when you leave

  • Stayed September 2011, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Senior Contributor
38 reviews 38 reviews
25 hotel reviews
Reviews in 24 cities Reviews in 24 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed April 24, 2012

The service at the riad is excellent. The staff is always around if you need anything. The 6 rooms are all big as I was able to visit all of them. Even if there are no keys to lock the rooms, I felt pretty safe that there wont be anything lost while I am away. You can use the handle bar that closes the door.

Bedrooms are clean and bright and the bathrooms are luxurious. The decoration is very minimalist and a little contemporary Moroccan style with niches and colored tiles on some rooms.

In the middle of the courtyard is mainly a wading pool. It was too cold to swim in it in April, but I bet it would be nice to soak on it on a hot day after a day out.

Complimentary Wifi is availble on the ground floor and strongest spot if you stay near the office.

Breakfast is adequate - eggs ( the way you like them), jams, coffee or tea, bread and Moroccan pancakes.

Although they advertise massage in their spa, I was not able to see the spa area.

Location is great. It is only about a 100 meters or less to the main pedestrian way leading to the Jemaa El-Fnaa main square of Marrakech where everything is happening - from the snake charmers to the soukh entrances to the evening restaurants serving traditional Moroccon dishes. Lighting on the streets from the riad to the main pedestrian is bright so no dark alleyways to worry about.

Room Tip: Ground floor rooms are best, especially if you have heavy suitcases. The stairs up to the rooms may...
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  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London/essex
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 16, 2012

I went on a 4 day trip with my partner and I decided to pick this hotel based on location and value as I thought a more typical hotel like in the new city would take away the fun culture side of our trip. I wasn't dissapointed. Myself and my partner are a young couple (27-23yrs) usually used to high end travel without trying to sound too pretentious we just like 4 or 5 star hotels. We got a cab for about £15 to the hotel. Be sure to print various maps off google to show the cab drivers as they don't speak good english and aren't always sure where to go. It's a short walk down an alleyway which at first you think this surly can't be the way. It's located around a couple of dingy alleyways with no hotel signs just a large pair of double doors. We rang the bell and paused slightly in suspense and a lovely lady opened the door. In we stepped to a wonderful spacious courtyard. The staff were very friendly and always keen to assist you with anything you need. We had the suite room which was big, light and very clean. The bed was very comfortable and the shower (although handheld) was fine. You get a real sense of tradition in the Riad's with large wooden bedroom doors and arched windows with old shutters. This was the general theme with the Medina area, you walk down weird slum alleyway's thinking the worse then in you step to the most amazing places. Never judge a book by it's cover couldn't describe the Medina in a better way. I would reccommend this hotel to anyone wanting to stay in an excellent central location. It's clean and the staff are always willing. The food we had was fine but basic as we just ate breakfast which was mostly bread jam fruit and eggs. You can sunbathe on the roof terrace on lovely beds with a shower. Would definitely return in the future! Excellent all round!

Room Tip: Go for the suite and request a 1st floor room.
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  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 6, 2012

Riad Al Assala Medina offered the perfect hideaway just 2-3 minutes walk from the hustle and bustle of the Djemaa El Fna. The staff were all very friendly and helped us with confirming our day trips and booking taxis to and from the airport. The riad only has 6 rooms, all surrounding the courtyard. Our room was spectacular, with a split level living area and sleeping area. The tasteful furniture mixed well with the old Moroccan style building which offered plenty of character. There was also a safe and hairdryer in the room.

We had breakfast on the roof terrace where there are also a handful of sun loungers that allowed for an afternoon nap after a day in the souks. Breakfast is simple (bread, jam and butter, orange juice and either some fruit or cake) but serves its purpose and I suspect it is the same at other riads as well. There is also a more complete menu so you can eat lunch or dinner at the riad as well, although we didn’t do this opting to explore instead. There is free wifi in a small area in the lobby and the staff will let you use their computer as well if you want.

A few points to note - our room had a beautiful big bath, but just a handheld shower, the bed was a little firm, and you can’t lock your room from the outside as the doors are the original, giant wooden doors that have probably been there since the riad was built. I don’t think there is much of a security risk though and again, I suspect that you can’t lock your doors at many other traditional riads. Lastly, the riad has no signposts or even a name outside so you won’t find it unless your taxi driver takes you or you have good directions!

Room Tip: Ask for the room on the first floor above the dining room
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  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 11, 2011

This is not a 5 star hotel and the bathrooms have a telephone style shower/tap combo but no hook for the shower head. The staff are lovely and go out of their way, they were so helpful even though their english isn't that wonderful but better than my french. Everything in Morroco is geared to the french as it is the second language and most travellers speak french so worth brushing up on it in advance. The riad has a sister hotel in the palm grove area where you can go for a hamman and massage, nice place but definitely prefer the riad. We got stung on the taxi and the lady at the spa said one price and the taxi driver said another! We also travelled to the atlas mountains organised via the riad - much easier to do - which was really enjoyable but as ever check what is and isn't included. Wonderful staff really made the stay.

  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Riad Al Assala Medina

Address: Rue du dispensaire et rue Sequaia, No19, Arsat Moulay Moussa | Medina, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #462 of 1,043 B&Bs / Inns in Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Riad Al Assala Medina 5*
Official Description (provided by the hotel):
Riad Al Assala’s superb location means that it’s hidden away from the rumble tumble of everyday life but is just a 2 minutes walk away from the famous “Jemaa-el-Fna” Square. It is very easely accessible and is the ideal place to stay to discover the ochre city ... more   less 
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Also Known As:
Riad Al Assala Medina Hotel Marrakech
Riad Al Assala Medina Marrakech

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