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“A truly awful hotel in a great location” 1 of 5 stars
Review of Ryad Lora et Kenza

Ryad Lora et Kenza
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Ryad Lora et Kenza
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94 - 95 Riad Zitoun-Lakdim | Derb Sakka, Medina, Marrakech, Morocco   |  
Hotel amenities
Ranked #425 of 472 Hotels in Marrakech
Ipswich, United Kingdom
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
“A truly awful hotel in a great location”
1 of 5 stars Reviewed March 21, 2011

We originally booked the Dar Limoun Riad because it had excellent reviews on Trip Advisor but we were "upgraded" (ha ha) to the Riad Lora et Kenza. The hotel was difficult to find initially but the location was really convenient for the main square and souks. However, the hotel itself was filthy with broken glass from lanterns on the terrace, dangerously broken steps, a shower that switched itself off at very inopportune moments and rude staff. They weren't completely prepared for us before we arrived. The staff spoke virtually no English (not a complaint but important to know). The air con / heating system wasn't working so we were extremely cold and uncomfortable on the first night and weren't given extra blankets when we requested them. On our last day, we came down for breakfast to find a miserable, sullen member of staff smoking and watching TV in the breakfast lounge. He only grudgingly organised breakfast for us after we insisted. He then gave us a final drinks bill that was more than they had told us it would be. Overall, we were extremely disappointed with the hotel and advise people not to consider this one.

  • Stayed March 2011, traveled with friends
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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12 reviews from our community

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Families
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
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Additional Information about Ryad Lora et Kenza

Address: 94 - 95 Riad Zitoun-Lakdim | Derb Sakka, Medina, Marrakech, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Children Activities ( Kid / Family Friendly ) Restaurant Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #425 of 472 Hotels in Marrakech
Price Range (Based on Average Rates): $
Number of rooms: 7

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