We originally booked the Dar Limoun Riad because it had excellent reviews on Trip Advisor but we were "upgraded" (ha ha) to the Riad Lora et Kenza. The hotel was difficult to find initially but the location was really convenient for the main square and souks. However, the hotel itself was filthy with broken glass from lanterns on the terrace, dangerously broken steps, a shower that switched itself off at very inopportune moments and rude staff. They weren't completely prepared for us before we arrived. The staff spoke virtually no English (not a complaint but important to know). The air con / heating system wasn't working so we were extremely cold and uncomfortable on the first night and weren't given extra blankets when we requested them. On our last day, we came down for breakfast to find a miserable, sullen member of staff smoking and watching TV in the breakfast lounge. He only grudgingly organised breakfast for us after we insisted. He then gave us a final drinks bill that was more than they had told us it would be. Overall, we were extremely disappointed with the hotel and advise people not to consider this one.
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Bar / Lounge Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Spa Suites Swimming Pool Wheelchair access Airport Transportation
Ranked #411 of 464 Hotels in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:4 star — Ryad Lora et Kenza 4*
Number of rooms: 7
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