We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Every bit as wonderful as my first stay...” 5 of 5 stars
Review of Riad Noir d'Ivoire

We can't find prices for this hotel
Our online travel partners don't provide prices for this hotel, but we can search other options in Marrakech
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Riad Noir d'Ivoire
Save
You added Riad Noir d'Ivoire to your Saves list
31, Derb jdid Bab Doukkala 44.000, Marrakech, Morocco   |  
Hotel website
  |  
  |  
Hotel amenities
Ranked #1 of 462 Hotels in Marrakech
London
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Every bit as wonderful as my first stay...”
5 of 5 stars Reviewed February 4, 2010

From the moment CousCous comes to pick up your bags from you upon your arrival at the medina, you are in the best of hands at the Riad Noir D'Ivoire. I had previously been to the riad with a friend and we had enjoyed our stay-- the beautiful room, the divine hammam, the delicious mojitos in the evening, but going back with my husband was magical.

The Noir D'Ivoire is romantic to the extreme, without ever feeling over the top-- the freshly squeezed orange juice in the morning gets your day started right and turning down in the evening with a bath in your hammered tub, relaxing by the fire in your room is pure heaven...

Jill is the most welcoming and helpful of hosts-- her taste in everything is just beautiful-- if only the shop at the riad was more affordable!!

We will surely never want to stay anywhere other than the Noir D'Ivoire in Marrakech-- why would anyone??!

  • Stayed January 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

909 reviews from our community

Traveler rating
    881
    24
    1
    1
    2
See reviews for
108
647
17
4
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (177)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
fiftysomethings from Kent UK
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
Reviews in 20 cities Reviews in 20 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 24, 2010

The team at Riad noir d’ivorie during the four nights that we stayed displayed those all too rare attributes of service with a smile, were courteous, discreet, were and attentive during our stay and are a credit to the Riad. We have stayed in Hotels that have a five star rating in major cities yet the service can leave a lot to be desired. Jill and her team make into our top 3 establishments that we have had the privilege to stay in with ease - because in contrast you can have the best facilities in the world but lousy service which can spoil a trip whether business or pleasure. Yes it's not the easiest place to find in the old town, but book the airport transfer which will meet you at arrivals. Whisking you into town to be met by Couscous the donkey and helper to take your bags and guide you through the alleys to the Riad. Thoughtfully Jill provides a good map and locally connected mobile phone from day one in case you get lost in the maze of the souk and down town. Recommendations and guidance on what to see and where to eat are given without strings or fuss attached - so if you want to "do your own thing" it’s up to you. However, the food at the Riad is very good, served in intimate surroundings if you cannot face the souk after a hard days bargaining &shopping. No, its not the cheapest Riad but it is good value at the higher end of the scale, but you do get what you pay for. A well stocked comfortable study of topical books, small gym and massage are all available for poor weather or after a hard days sight seeing. Finally a sundowner on the terrace with hot tub and views of the snow capped Atlas Mountains behind seals the day.

Service, safety and attention to detail are everything in a customer facing business; The team led by Jill plus the facilities and décor at Riad noir d’ivorie have that special "je ne sais quoi" which makes all the difference! - Especially if you are visiting Marrakesh for the first time. This Riad is worth spending extra on to get that "little bit more" the previous reviews confirm our thoughts and experiences - Highly recommended

  • Stayed January 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nottingham
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 21, 2010

My wife and I stayed at Riad Noir D'Ivoire after reading the excellent reviews about it on trip advisor. I must say it not only lived up to its reputation in every sense of the word but far exceeded it. Nothing was too much trouble for Jill, Damien and the team...

Lighting a fire in your room, no problem. Walk you to a restaurant through the maze that is the Medina, no problem. Offer you probably the best room I've ever stayed in (The Panther Suite), no problem.

Just like to say a massive thank you for making it a wonderful weekend, we will be sure to recommend it to every person we meet.

  • Stayed January 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
1 review
5 of 5 stars Reviewed January 11, 2010

Echoing the sentiments of all of the other reviewers, we can only reiterate that this boutique hotel is unique in all respects: the incomparable service, attention to detail, stunning and comfortable surroundings, attentive and entertaining ambience..all serve to create a wonderful haven in the centre of the medina. We love it and would recommend it without hesitation. Jill, Oliver, the staff: all fantastic!

  • Stayed January 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooklyn, NY
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 7, 2010

Everyone has written so eloquently that there's not much left to say. I would, however like to submit that Noir d'Ivoire was also excellent for kids. I just returned from a week at the Riad with my husband and 3 children (11, 9, and 7). Jill, Damien, and the entire staff treated them like an indulgent aunts and uncles. They tracked down a special pancake they had read and fantasized about, they hoisted our youngest up on donkey Cous-Cous's cart to his delight, they smilingly served up hot chocolates at any hour of the day. I had asked Jill for some suggestions for day trip out of the city, and she went above and beyond the call of duty by arranging the entire trip for us, including driver and accomodation. And what a trip it was: an unforgettable odyssey to the distant 20-story Saharan dunes to ride camels.

In a daunting city to tackle with kids, Noir d'Ivoire made it a pleasure.

  • Stayed January 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
USA
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 5, 2010

It seems that there is little to say about the Riad Noir d'Ivoire that has not already been captured by the host of happy reviewers justly singing its praises.

Located in the Medina, an 11th century maze seemingly designed by a master puzzle-maker intent on inducing near constant dis-orientation, the riad is in an area that seems somewhat less frequently traversed by European travelers as it is a 20 minute walk to the souks and Jemaa el Fna. The Medina is a mad, discordant and thoroughly untamed mess during the day with peoples of all backgrounds (Arabs, Berbers, Africans from further south on the continent, Europeans, etc) jostling to make their way through the narrow winding streets while trying hard not to get run down by seemingly insane scooter drivers apparently intent on killing innocent pedestrians and themselves. Late at night the streets and alleys are quiet and spooky, with soft yellow lighting, shadowy corners, and dark passages that can seem frightening at times. Arriving back at the riad, whether from the perils of the day or the mysteries of the night, is a transcendental experience that is not unlike waking from a fitful dream to find yourself sunk warmly into your own comfortable bed.

Making your adventures in the Medina , the new city, or further afield easier and more enjoyable are Jill (the owner) and Damien (the GM). Together, working as a tag team of helpfulness, they managed to worm their way into the lives of this somewhat jaded and cynical couple in a matter of days. From strangers we were paying to accommodate us (and from whom we would typically need little more than concierge services), they rapidly became our friends and confidants. They seemed to have the amazing ability to sense who needed help, how much and when - like emergency room doctors performing expert triage - and quickly suggested and made arrangements that seemed to best suit the "adventure-level" of the guest in question, from door-to-door hand-holding to "take a left at the orange barrels".

While we might otherwise have been predisposed to shun the active participation of strangers in our vacation, Marrakech is the kind of place where you need a native guide. While neither Jill nor Damien is actually a native, their guidance was critical to our happiness and enjoyment.

All the gushing and praise for the hotel, its staff and accoutrements are deserved, but equally important is the light touch and steady hands of Jill and Damien that make this place tick and give it heart. I would not hesitate to recommend the Riad Noire d'Ivoire.

  • Stayed December 2009, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dusseldorf, Germany
1 review
5 of 5 stars Reviewed January 4, 2010

We stayed at the Riad Noir d’ivoire for one week after Christmas in 2009 and it was absolutely magnificent. The Riad is renovated with a stunning love to detail and the unique style of its interior is astonishing. Without doubt I can say that it belongs to the most beautiful boutique hotels I have seen so far. Even though the Riad was fully booked we had the feeling of enjoying our own private luxury Riad throughout the whole time. The Riad contains of two courtyards and as there are no guest rooms on the lower floor it is more than spacious. It is situated in the northern Medina about 10 minutes from the Souks. Staff was very friendly and helpful and gave lovely hints and tips for enjoying Marrakech.

  • Stayed December 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Riad Noir d'Ivoire? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Riad Noir d'Ivoire

Address: 31, Derb jdid Bab Doukkala 44.000, Marrakech, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#1 Romantic Hotel in Marrakech
#6 Family Hotel in Marrakech
Price Range (Based on Average Rates): $$$
Number of rooms: 9
Official Description (provided by the hotel):
Riad Noir d'Ivoire is a romantic destination composed of five suites, three of which have private roof terraces and jacuzzis, two junior suites and two double rooms. Services include Spa with traditional hammam, Boutique, fully equipped gym, library, restaurant and a heated pool. All suites have fireplaces and all rooms, have air conditioning, heating, mini-bars, hairdryers, wall safes and flat screen televisions. Meet and greet service with our donkey Couscous and our four loving cats! ... more   less 
Also Known As:
Riad Noir d`Ivoire Hotel Marrakech
Riad Noir d Ivoire Marrakech

Owners: What's your side of the story?

If you own or manage Riad Noir d'Ivoire, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.