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“Rivals of any of the world's top hotels - magical” 5 of 5 stars
Review of Riad Noir d'Ivoire

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Riad Noir d'Ivoire
31, Derb jdid Bab Doukkala 44.000, Marrakech, Morocco   |  
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Hotel amenities
Ranked #2 of 460 hotels in Marrakech
New York City, New York
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
34 helpful votes 34 helpful votes
“Rivals of any of the world's top hotels - magical”
5 of 5 stars Reviewed June 23, 2009

This establishment is as close to flawless as we have experienced. With all the amazing riads in Marrakech we'd love to try, there is no doubt we would book the Noir D'Ivoire immediately if/when we return to Marrakech.

My wife and I visited for 5 nights during Christmas 2008 (only sign of Christmas in Marrakech was a lone tree in one of the seating areas, but this was fine by us!). We easily could have stayed another week and not gotten bored. The combination of walking, shopping, getting lost, dodging motorcycles, and recovering happily back at Noir D'Ivoire was something we could have repeated for a long time...

We stayed in the Suite Geupard - a suite for which we had no pictures to go by (not a risk I'm generally used to taking, but the other suite pictures plus room description from Damien/Jill were enough to put my mind at ease). We could not have imagined a more perfect room, and we loved that it was tucked back at the far end of the pool, somewhat removed from much of the rest of the Riad. The room had a cool layout, amazing decor, and of course the rooftop jacuzzi could simply not have been more amazing. Let me tell you, lounging in a jacuzzi while sipping champagne and listening to a nearby call to prayer is just very surreal (in a good way).

The only VERY minor problem we had there was not plentiful hot water. I believe being there "off season" (I mean, if you consider 55-60F and bright sun all day off season, which we in Boston do not) made it harder for the jacuzzi to warm up on the roof (didn't get direct sun due to a canopy). And sometimes water would not get warm enough to take a long shower. But please do NOT let something like this discourage you.

The staff, led by the manager Damien (Jill was not really around during the Christmas holiday) is simply fantastic. Damien is a real treasure as he knows tons about the city, where to visit/shop/eat, etc, and is extremely friendly and accommodating. The staff would bring us food/drink anytime we asked and happily run back and forth from kitchen to room for the smallest of items. They lit fires for us each day/night (particularly fun that time of year in Marrakech as evenings got cool). We must have had gallons of mint tea, and they never tired of serving it. We found the food at the Riad to be as good or better than many places we experienced eating elsewhere.

I could go on forever about the hotel decor, Marrakech, etc, but I'll sum it up by saying it's all very special and very memorable. Noir D'Ivoire is a perfect place to explore this part of the world while still experiencing luxury. Do not miss it if you get the opportunity!!

  • Stayed December 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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coventry
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 21, 2009

Pros: Great Location. Helpful and friendly staff, discrete but very efficient. Hi quality accommodation. Room size and comfort. Free wifi. Good value.
Cons: A limited restaurant menu. Street noise.

  • Stayed March 2009, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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sheffield
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 12, 2009

Riad Noir D’Ivoire was luxurious and comfortable. We were only in Marrakech for two nights, but it had a very convenient location to get to major attractions in Marrakech. My wife and I enjoyed our stay. We loved sitting on roof terrace sipping on mint tea after a long day in the medina. Anything you need just ask Damian or Jill, they know Marrakech very well and are eager to help. The rest of the staff are also very nice and they seem to be very happy and are always smiling and their good mood is contagious. Price-wise a good value but not a great value.

  • Stayed April 2009, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Manchester
1 review
5 of 5 stars Reviewed June 12, 2009

My husband's 40th birthday could not have been any more special, thanks to Gill and her incredible team. It's hard to describe how spectacular the riad is - and yet how totally chilled, relaxed and welcoming. Gill and Damian made sure the birthday was unforgettable by organising champagne and happy birthday (with a little cake) at breakfast, served on the gorgeous roof terrace. In the evening, they'd booked us dinner at a fantastic restaurant where he was again seranaded and even given a little present. In many years of travelling, I have never seen levels of dedication to their guests to match theirs. If you're going there, you will be absolutely wowed. Enjoy every minute!

  • Stayed June 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London
1 review
5 of 5 stars Reviewed June 10, 2009

Well if the old saying is true, what a way to begin!! My wife had spirited me here as a magical surprise for my 40th birthday and the magic truly lasted the entire duration of our break. From the moment we were collected by Couscous the donkey, the service and attentiveness of the staff were impeccable. Jill, the proprietor, greeted us as we arrived with ice cold glasses of the local rosé wine (very good by the way) and a chair by the pool and insisted we just relax.......we did for the entirety of our trip!! In fact it's impossible not to with the facilities that are at hand - from the private roof terrace and jacuzzi to the wonderfully refreshing and cleansing hammam (a must!) carried out by Nadia.
The interior design of the zebra suite, as with the entire property, was incredibly thoughtful. It captures all of the ancient mystery that Marrakech invokes, but also ties in the influences of the modern era.
Damian, the manager, and Jill herself, were a great help in every way, whether it was recommending and booking a restaurant or plotting a route through the labyrinth that is the Medina. They are blessed with a compliment of staff that are a real credit, not just to them, but to Morocco itself. The friendliness and attentiveness of the whole staff were second to none and it really did feel as if we were part of their extended family!
My wife and I had such a wonderful time at this beautiful Riad and were thoroughly pampered. We would highly recommend it to anybody.

  • Stayed June 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London
1 review
5 of 5 stars Reviewed June 8, 2009

My husband and I spent 4 days at the riad for our honeymoon. Every day was amazing. Damien, Jill and the staff made us feel very comfortable and at home!
The riad itself is beautiful, amazingly decorated by Jill and very well situated in the medina: it is a very peaceful place especially if you've been in the souks. We were staying in one of the suites: we had our own entrance, a living room with a view over the courtyard and swimming pool, and a roof terrace with our own jacuzzi where every morning we had our breakfast. Damien was helping us planning our day by suggesting different few places to eat, drink or monuments to visit depending on our mood. We were amazed by the service: the staff was making sure everything was perfect for us. For our next trip to Marrakech, I will definitely book this riad again.

  • Stayed May 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London
1 review
5 of 5 stars Reviewed May 29, 2009

Noir D'Ivoire is a tranquil haven of paradise within the bustling chaos of the Medina. Jill and her team are wonderful hosts ensuring that you do not have to lift finger and ensure your stay is luxuriously relaxing. A spa treatment, particularly a hammam before breakfast is definitely the way to start the day.

Marrakech is not for the fainted heart as you jostle for position with the donkeys, bicycles and scooters as you loose yourself within the maze of the Medina but Noir D'Ivoire offers an escape from the mayhem. The decor is sympathetic and subtly opulent.

A stay here is a must.

  • Stayed May 2009, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Riad Noir d'Ivoire

Address: 31, Derb jdid Bab Doukkala 44.000, Marrakech, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#1 Romantic Hotel in Marrakech
#9 Family Hotel in Marrakech
Price Range (Based on Average Rates): $$$
Official Description (provided by the hotel):
Riad Noir d'Ivoire is a romantic destination composed of five suites, three of which have private roof terraces and jacuzzis, two junior suites and two double rooms. Services include Spa with traditional hammam, Boutique, fully equipped gym, library, restaurant and a heated pool. All suites have fireplaces and all rooms, have air conditioning, heating, mini-bars, hairdryers, wall safes and flat screen televisions. Meet and greet service with our donkey Couscous and our four loving cats! ... more   less 
Also Known As:
Riad Noir d`Ivoire Hotel Marrakech
Riad Noir d Ivoire Marrakech

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