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“An amazing luxurious place to stay with amazing service” 5 of 5 stars
Review of Riad Noir d'Ivoire

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Riad Noir d'Ivoire
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31, Derb jdid Bab Doukkala 44.000, Marrakech, Morocco   |  
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Ranked #2 of 465 Hotels in Marrakech
Los Angeles, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“An amazing luxurious place to stay with amazing service”
5 of 5 stars Reviewed June 3, 2014

There's not much I can add that the other reviewers haven't already said. The riad is beautiful and extremely luxurious but he service is really what sets it apart. Everyone who works there is extremely helpful and friendly. Every time you need something the staff seems to anticipate it. The food at dinner was excellent and honestly better than most restaurants in the area. There's two cats which is nice if you miss your pet at home. I stayed in one of the two smallest rooms and loved it. I honestly enjoyed lounging around the riad more than doing it in my room so it worked out well. The only negative was wifi didn't work in my room but that wasn't that big of a deal, it just meant sitting outside on a couch. I can't really imagine staying in the medina again and not staying here.

Stayed May 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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919 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (179)
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English first
London, United Kingdom
1 review
5 of 5 stars Reviewed June 2, 2014

Noir d'ivoir is simply a fantastic hotel! one needs to add on on the list of 'things to see' this enchanting Riad. Beautiful, elegant, peaceful, tastefully decorated and with an absolutely first class service....ohh almost forgot the best location one can hope to have to explore Marrakesh!. The breakfasts are to die for. I cannot recommend more warmly the Haman experience and the amazing masseuse. We were a group a 6 ladies celebrating an important birthday..the staff went out of their way to make our staying extra special.. attentive, warm and thoughtful! They organized a very interesting cultural walk for us and helped me enormously when I had to rearrange my tickets....I simply cannot recommend this fabulous Riad more warmly..i hope to be able to go back soon!

Room Tip: chameaux room
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  • Stayed May 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 28, 2014

as soon as you step into this riad from the madness that is Marrakech, you are hit with a sence of calm and serenity. The winter and the summer courtyards are gorgeous and sumptuous, and from the start, the staff treat you like one of the family and cant do enough for you. The rooms and suites do not disappoint either, Roomy, beautifully furnished and very comfortable. Great food too if you do not fancy tackling the Medina at night.

Room Tip: rooms facing the winter courtyard are a little bit more quiet as the rooms overlooking the summer co...
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  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 6 cities Reviews in 6 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed May 27, 2014

Noir d'Ivoire is, undoubtedly, La Grande Dame of Marrakech riads. Unequalled in looks and service, comfort and style.
A few things sets it apart from other also beautiful properties: it has plenty of spaces, nooks and crannies to rest, sunbathe, sit alone with a book or a drink, without feeling intruded upon by other guests or staff. Aaahhh, its staff! They are just wonderful. Salient among them are Noury and Hicham, both charming, professional, friendly and funny -always ready to make one’s day even more comfortable. Also Mama, the great cook who prepared the most scrumptious beef tajine I had in all of Marrakech. Aziza and Abdoul have a permanent lovely smile to greet you. Meriam is always ready to help, even with packing. The atmosphere is calm and it is noticeable that the staff enjoys working there and does it professionally. A sense of calmness and harmony pervades the spaces.
Travelling by myself, their two smaller rooms were comfortable, pretty and perfect. Their suites are lovely –I adore Chameau, which overlooks one of the two stunning patios. The pool, whilst not huge, is plenty good enough for a medina riad, and it is wonderful to sunbathe a couple of hours in the afternoon, in between souk visits. Its terrace is beautiful, with great views, and comfortable areas to sit, have breakfast or a drink. There is even a small but very adequate gym.
Not too far, are a couple of very pleasant medina restaurants, namely Le Jardin, La Terrace des Epices and Café Arabe. I was able to go out in the evening and return by myself at around 10 or 10.30 pm without any problems, but the riad also offers a mobile telephone during one’s entire visit so that one can always call to be rescued if lost or in need. That is a very welcome touch.
The riad is located in the Bab Doukkala area, with its antique shops, and tailors –ideal!
I have tried many riads in Marrakech, since I visit with certain frequency.
In its category, Noir d’Ivoire is hard to beat. Go if you want to be pampered and wooed by its beauty and its staff. Not for nothing does it have many return visitors.

Room Tip: Chameau is so lovely. Tourterelles or Gazelle for single occupancy or short stays.
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  • Stayed May 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheffield
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 2 cities Reviews in 2 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 23, 2014

Each time I have stayed at this riad, my experience has been faultless. It's an amazing and very special oasis right in the middle of the hustle and bustle of the Medina. The staff are warm. And can't do enough for their guests. Nothing is too much. I was made to feel special, as if I were their only guest. The Riad itself is breathtakingly stylish, and also very comfortable. I could quite happily go there and never leave the Riad. It's that sumptuous!! I can not wait to go again.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 19, 2014

My wife and I have just returned from 5 days in Morrocco to celebrate our 10th wedding anniversary and our stay at Noir d'Ivoire was certainly a highlight. The riad is located in the Medina and a short walk to the hustle and bustle of the Souks and is a tranquil oasis. As everyone else has commented, this is very unlike a stay in a hotel - you are treated like family more than guests. Rather than a standard "check-in", we were welcomed with a drink and Afaf sat us down to explain a few things. They then presented us with our own mobile phone for the duration of out stay so if we needed anything we could just ring. That might be to say where we wanted to take breakfast (in our room, in the central courtyard, on the roof terrace etc....!) or a call to be guided out of the souk maze (luckily not needed). Such a nice idea but one that demonsrates the lengths they go to offer the personal touch. Afaf, Hassan and the rest of the team are extremely hospitable and very knowledgable about the city. They even helped us organise a bit of the trip that wasn't even organised by them. We didn't try the food in the riad as we ate out in the Medina every night but slightly regretted it as every night we returned to talk to those who had eaten in the riad who said it was amazing, where our's was a little average. Probably not a good place for those with young children as part of the charm is the peacefulness. As lovely as they are, my three children would probably not enhance that tranquilness! Believe all the hype - it's amazing!

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ioannina, Greece
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 17, 2014

Noir d'Ivoire is a perfect paradise inside the busy and crowdy Marrakesh! We have just returned from our trip in Morocco of which we spent 6 nights in this amazing riad. Our words are few to describe these days in Riad Noir d'Ivoire. We were welcomed by Hassan and he introduced us to whole stuff! We even didn't carry our baggages up to the room! Hassan gave us an excellent map and tips for what we will visit, eat, buy etc. Afaf also recommended some places to see and both were there every time we wanted them. They also give us a cell phone to give them a call any time of the day if we needed something or in case we got lost to sent someone to pick us up. Everything we wished for was in our room or booked for us. The stuff was so friendly, kind and they always give you a big smile!! Our suite (panther) was also amazingly furnished and so so clean!!! The riad is full of luxury and you feel like you open the door to paradise! One night we stayed for dinner in the riad and Mama cooked a delicious meal for us! Hicham also was always there for us and he arranged many of our excursions! Breakfast was excellent! Hassan and Afaf said "this is your home now feel free to ask everything you need"!! We believe these words give the whole picture....!!!! The location was perfect for wandering around the Medina! Hassan recommended some places for dinner or lunch and we definitely believe he knows what will please you!!! We even had the opportunity to have our private taxi driver Mohamed who is also very kind and has a beautiful sense of humor, he even dropped us until the door of the Riad when we were out late at night! Believe us, having a private taxi driver that you know he will pick you every time you want and he will leave you just outside of the riad is a big relief in Morocco. We left the riad at 5:30 am and they even had ready the breakfast for us! Everything was fabulous and we thank all the stuff for our beautiful stay and memories in Marrakesh!!! We definitely recommend this place and we eager to come back!!!!!!!

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad Noir d'Ivoire

Address: 31, Derb jdid Bab Doukkala 44.000, Marrakech, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#1 Romantic Hotel in Marrakech
#7 Family Hotel in Marrakech
Price Range (Based on Average Rates): $$$
Number of rooms: 9
Official Description (provided by the hotel):
Riad Noir d'Ivoire is a romantic destination composed of five suites, three of which have private roof terraces and jacuzzis, two junior suites and two double rooms. Services include Spa with traditional hammam, Boutique, fully equipped gym, library, restaurant and a heated pool. All suites have fireplaces and all rooms, have air conditioning, heating, mini-bars, hairdryers, wall safes and flat screen televisions. Meet and greet service with our donkey Couscous and our four loving cats! ... more   less 
Also Known As:
Riad Noir d`Ivoire Hotel Marrakech
Riad Noir d Ivoire Marrakech

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