My wife and I stayed for 4 nights early/mid May for my 40th birthday, shortly after the incident in “The Square”.
I have to say, the first night I didn’t really get it. We’d arrived late in the evening, the trip from the airport to the riad was well organised for us and ran very smoothly, we were certainly given a nice enough welcome and shown around. We took dinner there as we knew it’d be a bit last minute for us to venture out into the medina at the time we were arriving. We retired to our room, where my Wife had treated us to the camel room. Sure the riad looked superb, our room was fantastic and the service was good, but really was it all €380 a night good?
Anyway, I have to say after the first night I really started to change my mind … a lot. Maybe the night before had been too brief, or just the hassle of a Ryan Air flight but from the morning onwards we soon slipped into the swing of things and as the staff in the Riad started to learn how we liked things and what we wanted from our stay we soon found that everything happened quietly in the background for us so that our stay went as smooth as it possibly could have without us having to think or worry about anything.
All the staff were fantastic, I don’t think I could have asked for any better service and they were always there when you needed them but never when you didn’t. Jill and Damion as “hosts” were second to none in my experience (of several high end boutique hotels). They just knew everything we were doing and in the background checked that everything was still going ahead with where we were going and checking that people were expecting us. On one day where a balloon trip was cancelled for us and our friends (staying at another Riad), Jill very quickly quizzed us on our likes and dislikes, then tailor made what was possibly a better trip for all of us, using trusted drivers and guides that they knew from experience would make the day trip fantastic.
I’m sure as everyone has heard of horror stories in the back streets of the medina, getting lost and being pestered by “urchins” ;) However worry not here, staff will always be on hand to walk you pretty much anywhere you needed and the safety net of a riad mobile phone gives you far more confidence to go off and do more exploring by yourself. You quickly learn that actually you don’t need either.
We had originally wanted one of the top end rooms with the roof terrace, however they were all booked – very far in advance. We ended up in the camel room (Chameau), which actually probably worked out better for us. We really wouldn’t have made enough use of the roof terrace facilities. The Camel room was superb, very large and very well appointed. Extremely quiet, certainly no noise from the medina and could barely hear anything from within the riad itself. Also the free WiFi worked well in that room and I’m not sure it did in others; very good for making arrangements with friends over skype or just contact your sister over facetime to show off your luxury room ;) Our final day we were leaving quite late, the Riad arranged for us to borrow another room in the afternoon (Touterlles iirc), and although very nice (and most importantly, exactly the same awesome service from the Riad), it was quite small and I could definitely see that you would get noise from the outside world in this one.
The Riad’s food is good, but nothing to get extremely excited about. It’s clear to see why, in that few guests appear to eat there and they don’t open up the riad to the outside to come and eat like many others do so I doubt there’s the turn over to provide many options. In my opinion, a brilliant policy not opening up to non-residents on their part though as it would bring noise and destroy the homely atmosphere of the Riad. Just round the corner, about 4 minutes’ walk away, is the Riad Kniza which I can’t recommend enough to go out and eat at. Fantastic food, fabulous services and traditional surroundings that should see it soon have reviews as good as Riad Noir D'Ivoire – book ahead though, as you need to pre-order your main so it’s cooked properly from scratch.
Marrakech is a great city to experience, and I had one of my most memorable breaks away there ever! Much of this was due to the Riad Noir D'Ivoire and their staff. I think I’ve seen all I really need to of Marrakech though, but I might just return at one point in the future just to stay at Riad Noir D'Ivoire again and pamper myself.
- Official Description (provided by the hotel):
- Riad Noir d'Ivoire is a romantic destination composed of five suites, three of which have private roof terraces and jacuzzis, two junior suites and two double rooms. Services include Spa with traditional hammam, Boutique, fully equipped gym, library, restaurant and a heated pool. All suites have fireplaces and all rooms, have air conditioning, heating, mini-bars, hairdryers, wall safes and flat screen televisions. Meet and greet service with our donkey Couscous and our four loving cats! ... more less
- Also Known As:
- Riad Noir d`Ivoire Hotel Marrakech
- Riad Noir d Ivoire Marrakech