The Riad is in a good location close to all the souks and less than 10 mins from the Dejma el Fna. It is clean and beautifully decorated it is such a shame that the one element that doesnt cost anything should be so lacking; service. When we arrived at the Riad the welcome was frosty, the woman wanted to know what agency we had booked through and what our booking reference was. I showed her my confirmation and after a while she realized we did indeed have a booking. Why the confusion I don't know, I think we were the only people staying there that night! When we asked for directions to find the square, again she was not particularly helpful, we left confused to find our own way. The wifi seemed not to be working so we asked about it, and were just told it was working! Overall not a very disappointing stay.
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