We booked this through the Marmara website. It was a great deal from Toulouse. flight and 4* hotel TBA on arrival. How bad can a 4* be? In this case, really, really bad. It is possible that when it was built in the early 70's, it was 4*. Unfortunately, the facilities haven't been updated since. Peeling paint, noisy (get a choice of busy street or pool full of tour reps with microphones. The food was awful. Don't ask about the plumbing. They couldn't locate the tourist board certificate for the 4* rating. None of the staff were able to to do anything without the managers approval who, conviently were never available. Touts lurking outside the dining room. 1 electrical socket per room, the security guard hit on me (politely but still..) The staff were horrible and only after 3 room changes were we put into an okay suite. The paint wasn't peeling yet. After 1 night we finally got in touch with the Marmara manager who gave us a choice of "real" 4*'s. My husband has shot off complaints to the Hotel, the tour company,the Marrakech tourist board. Great way to start a week of fun and relaxation! As we passed it later in the week, the hubby said "I'm taking you down and a couple of your stars too" no mini bar, garish signs warning not to take any outside food or bev inside. A truly horrible place. No wifi either
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