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“Worst hotel ever. Terrible travel experience” 1 of 5 stars
Review of Hotel Le Marrakech

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Hotel Le Marrakech
3.5 of 5 Resort (All-Inclusive)   |   Place de la Liberte, Marrakech, Morocco   |  
Hotel amenities
Ranked #402 of 465 Hotels in Marrakech
Mexico City, Mexico
1 review
2 helpful votes 2 helpful votes
“Worst hotel ever. Terrible travel experience”
1 of 5 stars Reviewed April 9, 2011

My family and I stayed at the Marmara hotel last December, and it was such a terrible experience that I would never forget it.

The french branch of Viajes El Corte Ingles sold us a tour in which the hotels were not specified until arrival to Marrakech. If we had know, we would have not gone!

The hotel is a joke, something that you only see in movies about disastrous trips. Every single place in the hotel is partially destroyed, worn out, etc. It feels like you are staying in a hotel at a previous war zone.

Rooms are a shock. Linens (sheets and towels) are old, dirty and with holes on it. We had to sleep with socks, gloves and caps, as well as covering the bed with some of our clothes in order to avoid skin contact with those sheets! The bathroom makes you want to throw up. The TV is also a joke, with a rabbit antenna for God´s sake ! Don´t even try to make a call as the 80`s style phones are merely decorative.

The buffet is disgusting, my family and I limit ourselves to eat bread and Coca Cola as we saw cockroaches more than once around the food.

I would not even bother to describe the rest of the facilities such as the pool, lobby, etc, but given my previous descriptions you could only imagine...

We were also concerned about security as they were numerous guards at the hallways during the night.

Hotel´s management, and the tour operator would not listen to our complaints and treated us as if we were some pretentious travelers wanting to get more for what we paid. The only thing we wanted was a clean place to rest!

As it was New Year´s, Marrakech´s hotels were completely sold out, so moving out of this pathetic excuse for a hotel is not an option. I recommend trying the Sofitel, although its expensive, its worth it. If your budget allows it, try the Amanjena, the Naoura Barriere or the extraordinary Mamounia.

Finally, avoid this place (I refuse to call it a hotel) at all means. Do not even try it as place to get some rest for the night. Sleeping on a bench at the park is more dignified than staying here. Avoid destroying your travel experience to the beautiful Marrakech by trying it.

Room Tip: There is not something like a ¨better room¨
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  • Stayed December 2010, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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523 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Spanish first
  • Any
English first
Bordeaux, France
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed December 29, 2010

This Hotel is not sure if it is a noisy disco night club, or hotel.
When I stayed (twice, a week apart) it was difficult to sleep becauxe of the noise from the disco.
The staff are offhand and unfriendly which was surprising. The food is bland.
This Hotel was part of a Marmara circuit sud tour which was good and recommended but if you are just staying in Marrakech, then there mustt be better hotels than this (unless you want to visit the disco until 4am).

  • Stayed December 2010
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Le Marrakech

Address: Place de la Liberte, Marrakech, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Restaurant Swimming Pool
Hotel Style:
Ranked #402 of 465 Hotels in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Le Marrakech 3.5*
Number of rooms: 349
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