we have just returned from a week long trip to marrakesh, riad dar eliane is good basic accomodation for those who want to be right in the middle of the souks, the riad is clean and comfortable enough though there was no hot water to shower,though we would recommend you book a room upstairs as they are brighter and more private than the rooms at the courtyard,we had a downstairs room and it had no privacy.To get any light in the room you had to leave the window open and other guests would be having breakfast only a few feet from your bed not ideal.Indeed we were offered a room upstairs when other guests left after two days. when we realised no other guests would be staying for the rest of our stay .we decided to stay put to save the hassle. on our arrival we were picked up by a taxi at the airport this was arranged through the riad,it wasnt until later on when we checked our itinery that we realised we had been charged double for the taxi [200drm]when it should have only been 100drm.when we questioned this we were told by bouchra, the manageress that it was not the normal driver.and we were left with the impression that we should just accept it, as she wasnt really interested.we would certainly have dealt with this situation better for our guests at the holiday cottage we let in scotland, we dont leave our guests thinking they have been done.This was not our only negative experience whilst on holiday,on our first day we wandered up to the square which we found easily enough with the map given at the riad, on the way back we paused momenterily to check our route, that was enough to be approached by a local man wanting to show us the way as he overheard us saying the name of the riad, we declined his offer as we had sussed where we were going,and know this is a regular ploy to pester you for money but he persisted to walk ahead of us as if leading the way,.we knew he was going to pester us for money,when we reached the riad door we decided to give him some coins about 10drms to get him away from us,then all hell let loose with him cursing ( in english) at us and throwing the money in our face(we obviously hadnt given him enough so beware) and all over the ground threatning us,another local came to our rescue, probably the only person we encountered who wanted to be friendly and helpful without monetary gain.we did mention this incident to staff at the riad but not much concern was shown.We ate at the riad the first night as we guessed we would be tired after travelling, the meal was prebooked before we arrived, the food was nice and tasty but we couldnt choose from the menu as the food had already been chosen for us we would have preferred to have made the choice from the menu ourselves,we had arrived in the morning so this surely could have been possible, it wasnt too big a deal but think it worth mentioning incase you want to have menu emailed to you.there are good places to eat around the square, the marrakeshi being one restraunt worth a visit, pepe nero also good 5min walk off the square and well sighnposted.In the evenings at the square many vendors set up stalls and serve street food the food is quite good and its a fun experience with all the banter and hustle and bustle. To sum up our holiday there are as many negitives as positives,it was fun but spoiled by so many people trying to rip you off which is a shame as im sure if the locals tried to be more friendly (without strings)it would benefit both holidaymakers and locals alike.we are both seasoned travellers and visit countries all over the world several times a year and we can honestly say marrakesh is a city we have no desire to explore further
a room upstairs theres a choice of two they are more private
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