Although we were supposed to be picked up at the airoport, nobody showed up. We had to organise our own taxi to get to the riad within the medina, where actually no car has access to in the evening.... We finally made it to the riad late in the night, thank god i had writen the phone nr. with me... The owner of the riad told me that she had no received my reservation per mail. I was then double so surprised to find out, as I asked to get the bill the day before departure, that she had already debited my credit card BEFORE OUR ARRIVAL, for the 7 nights we had reserved, even though she had mentioned that she thought we were going to come at all. I was not supposed to pay for the bill myself, and she never ever mentionned that she had already charged it for the full amount before our arrival. Guess my parents have to pay me back now! Fairly unprofessional, I was shocked!
The riad is well located, at night it can be loud though. Everything is rather dirty and unkept, the coffee pot needs a scrub, the towels are not washed if you leave them on the bathroom floor, but simply dried out on the roof and set back in the bathroom.
No access to any TV room, no coffee or tea during the day. If you want a second coffee for breakfast, you have to ask for it. Breakfast is fairly poor, no fruit or yogourt. Just bread, one piece each.
I can only recommend this Riad for tourists who want to stay at a well located hotel, and who have low expectations.
- Official Description (provided by the hotel):
- The Kalila guests House offers the opportunity to pass from europe into the north African word in an atmosphere of tranquil confort and refinement. Upon entering through the door of the riad Kalila, visitors find themselves without a light ans spacious garden and couryard complete wiyh fountain, a feature typical of many of the finest traditional arab and north african homes and palaces. Visitors will quickly find that those features lend the interior an atmosphere so calm and peaceful. ... more less
- Reservation Options:
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