Reservation: they got it wrong with 5 of us having to share a small room
Rooms- dirty (cigarette butts still on our terrace ), electrics sticking out, Tv not working,flooding from toilet and sink, but nobody at hand to fix it.
Service: very poor, understaffed, manager couldn't care less.
Swimming pool: dirty, open to outside visitors, music blaring out.
Food and drinks: overpriced and average- that is if you ever get it
OVERALL: the place could be lovely but the management are not interested in quality and customer satisfaction.
- Official Description (provided by the hotel):
- Jnane Leila is a guest house, restaurant & SPA, including a large swimming pool, gardens, a snack bar at the edge of the swimming pool and a barbecue, WIFI. The style is typically Berber, which makes of it an authentic guest house. The rooms and suites are bungalows, made out of cob (tatebbante) and the walls are covered with tadelakt, a typically Marrakesh material. We have 5 senior suites , 2 junior junior, 4 double rooms and 1 single room. The senior suites contain 2 terraces ( outside looking onto the swimming pool and internal which acts as patio). ... more less
- Reservation Options:
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- Also Known As:
- Jnane Leila Hotel Marrakech