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“hotel nightmare” 1 of 5 stars
Review of Hotel Fantasia

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Hotel Fantasia
184 Arset, Marrakech, Morocco   |  
Hotel amenities
Ranked #451 of 461 hotels in Marrakech
london
1 review
2 helpful votes 2 helpful votes
“hotel nightmare”
1 of 5 stars Reviewed May 21, 2009

if you are looking for a riad that is dirty, facilities that don't work, provides poor service and cheats its clients...then this is the riad for you!!! they also provided a 3 am wakeup call..for free..by a crazed moroccon who clearly consumed too much berber whiskey!! scary..

  • Stayed May 2009, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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27 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Turkish first
  • Any
English first
London
1 review
1 of 5 stars Reviewed May 19, 2009

It's very dirty, noisy and service is poor. Moroccan service but at European prices. Someone smashed up the place overnight in what must have been a dispute and clever use of a baseball bat. Spend a bit extra and look for something better, trust me. I've travelled half the world so if you read my comment and still decide to go to Hotel Fantasia then you only have yourself to blame in the end. I'm so glad I got my vaccinations before staying there. Loved Morocco but not this place.

  • Stayed May 2009, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Valencia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 30, 2008

A bit of a joke really!! The hotel has a lot of charm but you have to have a lot of patience. When we arrived we were told it cost 350MDH per night for a room without a shower. We spent wo nights there and then went on a trip to Ouazarzate. Before leaving we booked two more nights for when we returned, a room on the roof with a shower this time and were told that it would be 400MDH. When we did return there was no record of our booking and were told that there was a room free but it had no shower, so we accepted and were told they would give it to us for 300MDH (we later found that this was the usual rate and we had been ripped off the first time). The next day we were ready to move room. I asked in recpetion and they looked at me in a funny way and said that there were no rooms with shower free!!
Also if you have a mint tea the prices vary. From 5MDH to 20MDH depending on who serves you. If you contest the pricethey just ignore you.
However the hotel has a lot of charm and I loved the roof terrace.

  • Liked — The roof terrace
  • Disliked — The staff
  • Stayed March 2008, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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London
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 4, 2007

We were recommend this Riad by some friends so decided to go straight there and drop off our bags.

The riad is bright and traditionally decorated with a great roof terrace with a tent to hide away from the heat. We were given an en-suite room and at first appearance was fine. After closer inspection the bed, the sheets were clean but the pillows under the cases where really grey and dirty looking. The wiring was really quite dodgy and the bathroom was quite dirty.

The hot water was intermittent we discovered in the morning (it had been hot the afternoon before) but the breakfast was ok and the birds in cages aroung the courtyard a nice accompanment.

We did only stay for one night after this.

  • Liked — the decor and terrace were really authentic.
  • Disliked — the lack of hot water.
  • Stayed October 2007, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chefchaouen, Morocco
1 review
5 of 5 stars Reviewed September 27, 2007

We showed up at 11.30 at night, no booking and it was no problem at all.
The guys at the reception made us very welcome and very quickly we were settled and sitting having drinks and talking in the lounge.
The terrace is the winner though. It's on two levels and is emaculate, great place to chill out after a run around the medina.
The rooms, although basic, are very clean and the prices are competitive.
The night we were there, there was about every type of group staying, from families, to signal backpakers, all of us chatting on the terrace at some point.
Already we are arranging going back with my parents as even they would love the chilled out feel to the place.

  • Liked — The welcoming, helpful staff.
  • Disliked — The pet budgies (birds) at 6.30 in the morning, I was just going to sleep! :)
  • Stayed September 2007, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Blandford Forum, United Kingdom
Senior Contributor
41 reviews 41 reviews
40 hotel reviews
Reviews in 37 cities Reviews in 37 cities
104 helpful votes 104 helpful votes
3 of 5 stars Reviewed April 10, 2007

Decided to take a few days off work at short notice and got a cheap flight to Marrakech. As I was travelling alone and backpacking looking for somewhere cheap (around 10 GBP per night) and near Djamaa El Fna for first and last nights whilst trekking in Atlas mountains and chilling out at Essaouira on coast in between.
Took 20 dirham airport bus into city and dropped off near main square. Looked at a place in one of the guide books but a bit tatty and run down. As I left approached by youth with a card for Hotel Fantasia. Whilst normally wary about such approaches I had nothing to lose by checking it out. It was only another block away in Ryad El Moukha so still very close to the action. Fact that the building next door had been demolished was initially offputting but entrance and reception area very welcoming as were the staff. Colourful tiles everywhere.
Hotel is on three floors set around quiet courtyard with a fountain (not in operation on my first night but was 10 days later when I returned). There is then a further roof top terrace with another fountain (same operating arrangements as the one on the ground floor !!) and then up some steps to a sun terrace. Mismatching tables and chairs found on both and a large tented area where you could lounge around drinking mint tea. There is a good view across the rooftops to the Koutoubia and other monuments and on clear days you can see the Atlas mountains.
My room was basic but with very comfortable bed and clean linen. Showers, on my floor at least, were a bit of a hotch-potch of various plumbing attachments. No water at all when I first arrived but this was sorted out quite quickly and then constant hot water. What may be a bit off putting to some people is the fact that you shower directly above the squat style toilet !
Hotel is only 5 minutes from Dlemaa El Fna which is a must. Eat at the stalls in amongst the locals or at any of the restaurants around the edge of the square or overlooking it. Not surprisingly prices vary with location. Le Toukbil particulary good value - plate load of food for a pound or two depending on choice. Probably tried out just about every cafe around the square for coffee and rounded off the evening in the Hotel Tazi. Big worn but comfy sofas in the main lobby plus a dingier bar attached. One of the few places where you could get a beer but quite expensive by English standards. However each drink was accompanied by a plates of nuts, olives and popcorn!!
Marrakech certainly enjoyable experience despite the beggars and scammers. Atlas mountains absolutely superb. Trekked for three days without seeing a single fellow traveller. Essaouira very laid back - good seafood. Great roof top bar at Taros Cafe.

  • Liked — Location and price
  • Disliked — Shower/toilet combo !
  • Stayed March 2007, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Fantasia

Address: 184 Arset, Marrakech, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Hotel Style:
Ranked #451 of 461 hotels in Marrakech
Price Range (Based on Average Rates): $
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Also Known As:
Fantasia Hotel Marrakech

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