I liked this riad. From start to finish, staff were courteous and helpful. The room was lovely, nicely decorated. The hammam experience at the riads own hammam was great. The fact that it serves a beer is a real plus in the medina and actually is was one of the cheapest places we could have a drink. What made it ever better was that you could drink it in the pool on the lovely roof terrace - great after a day walking round the city.
A few minus points - the bathroom was only separated from the bedroom by a curtain. Not good if you are uncomfortable to using the loo in front of traveling companions. Also we had a ground floor bedroom and as the windows were only shuttered, I was not comfortable while suffering from a stomach bug to find guests breakfasting outside the bathroom window (I will spare the graphic details).
Secondly, breakfasts were plentiful but tended to be very carb heavy. While I'm not expecting bacon in a muslim country, I found myself craving eggs by day 3.
Finally and probably worst for me, I wanted to do a days walking in the mountains, and I had read that thus was perfectly achievable fr to Marrakech. The riad really was not clued up on this sort of thing and instead sold us as trip to the 7 waterfalls from setti Fatima that was a complete waste of time and money. The guide was rubbish, barely prepared to engage in conversation. I guess the riad would get commission for the booking but I didn't feel that they were very helpful or prepared to assist with something considered to be out of the ordinary.