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“An absolutely charming small hotel with gracious excellent service” 5 of 5 stars
Review of Riad Sable Chaud

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Riad Sable Chaud
4.0 of 5 Guest house   |   135 Derb Ejdid | Bab Doukkala, Marrakech, Morocco   |  
Hotel amenities
Ranked #234 of 1,125 Marrakech B&B and Inns
Certificate of Excellence
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
“An absolutely charming small hotel with gracious excellent service”
5 of 5 stars Reviewed February 28, 2011

An absolutely charming small hotel with gracious excellent service

A small authentic hotel c.5 rooms in the heart of the old town. Yet very quite and peaceful. Slept very well. You just hear the birds in the morning. A lovely roof terrace to sun bath and have your breakfast up there if you want. Lovely room. You feel safe and cared for.

They will cook a three course evening meal for you if you tell them in the morning or on the first night if you email them in advance (I wish we had done that). The food every bit as good as more expensive resturants. The meal time “whatever time you want as if it is your own home”. Safe to leave your valuables unlocked. Indeed when we left the cleaner brought us the coins we had left in the room for her in case we had accidently left them there.

Excellent – would not think of going anywhere else when we go again

  • Stayed February 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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161 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
London
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 15, 2011

We booked the Riad through a travel agency which made it affordable to travel to Marrakesh (we would have paid 40% more if booked independently). The Riad is very well located north of the Medina and very easy from there to get to all the sites. The Riad is lovely and clean. Staff friendly without being intrusive. Mohammed (super-Mo as we called it) serves as waiter, receptionist, guide... we kind of felt sorry for the guy and just hoped the pricey stay pays him and the rest of the staff a decent salary. Breakfast was great (different fruits and pastries every day an great coffee!). If you are after fancy Moroccan food definitely have dinner in the Riad (we would have had it more often but at 25 euros per head had to pass). You will pay in euros for everything so be careful not to over-order mint tea or orange juice (have it outside instead!) . On the night we arrived we asked to be recommended a restaurant and were taken to a lovely venue which unfortunately served poor food and had a creepy show on. If you are arriving at night and are not familiar with the surroundings, call in advance for the Riad to prepare dinner for you instead. After that save your money by eating in the great cheap eateries around the Medina (we did just that and loved it!)

  • Stayed February 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Barcelona
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 24, 2010

Very good location, nice bedrooms and riad in general but very abusive price for a very poor breakfast and NO hot water facilities many times. We had a great holidays but we paid 100€ the night for a suite that is got nothing of suite, the fotographer of the riad made very good work, looks everything stuning and beautiful in the photos but...is not 100% like this and 100€ the night is A LOT for the breakfast they offer and the problems with the hot water, we are talking about MARRAKECH not about PARIS, ROME or BARCELONA, so i found it very abusive the price.

And they even ask us 15€ to smoke a SHISHA!!!! ridiculoes!

  • Stayed December 2010
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
riadsablechaud, General Manager at Riad Sable Chaud, responded to this review, December 29, 2010
First of all many thanks for having chosen our Riad to spend your holiday and also for having found to write you review.

I am respecting your point of view but I would like just to point out some facts that will be really useful for other guests.

1 - Poor Breakfast:
Our breakfast consisted of:
- Coffee, Milk, Tea (According to the guests requests we are serving also Mint Tea, Milk Chocolate ..
- Pieces of Pie
- Bread
- Orange juice
- Pancakes
- Fruits
Please also that our breakfasts are changing daily, our guests are not having the same breakfast even if they are staying & week. According to all our guests (Please check other reviews that our breakfast is one of the highlights thing during their stay).
Please also note that it’s clearly specified on all the featured documentation concerning our Riad that we are serving a Moroccan breakfast.

2 – Problem of Hot Water:
I am totally surprised about that as nothing was reported during the guest’s stay, Neither from these guests nor from the others who were staying at the Riad at the same period. I would like to clarify that we were fully booked during this period and that we are using a general water boiler for all the rooms.

3 – Smoking a SHISHA:
Please note that our Riad is a non smoking place. The only one place where guests can smoke is on the Terrace. SHISHA is not one of the services we are providing. After investigating this matter I’ve realized that there has been a misunderstanding, my colleague was speaking about the price to buy a SHISHA and not about the cost to smoke it in the Riad.
We are a respectful Riad and we are not providing any services that can create problems for our property or to disturb other guests.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cheltenham, United Kingdom
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed December 3, 2010

Just had 3 nights in this Riad, Building work going on to create another bedroom and no apology for the noise and mess,

20 minute walk from the main square through some very dark and scary areas

Would only take a card for the stay and we had to pay all extras in cash, some kind of fiddle !!!!!!!!!!!!!

  • Stayed November 2010, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trondheim
1 review
5 of 5 stars Reviewed November 1, 2010

I have just spent an amazing week at Riad Sable Chaud and I can strongly recommend the place to anyone.

As a western tourist I think it is impossible to prepare yourself for the culture shock it is to visit a city like Marrakech. Riad Sable Chaud is located inside the medina and it is impossible to drive to the door. I would strongly recommend to have the riad arrange for the transfer from the airport. The first walk from the car parking to the riad is indescribable, it was smelly, noisy and scary, when I stood outside the door I honestly believed that I would never find the way out of what is best described as a maze. As soon as the door was opened a friendly face gave us a warm welcome with Moroccon mint tea and pastry. It might be the contrast between the noisy outside and the calm inside, but entering the riad was like getting a glance of a small piece of heaven :-)

The location was good, both the souks, Djemaa el-Fna, the new city and the Majorell garden are in walking distance. After the first scary walk the distance from the road to the riad seemed short, the people along the route was friendly and after a couple of days they greeted you like a friend.

The rooms are relatively small, but they looks so nice and they gave you all the comfort you need. There were free WiFi connection in all rooms and the line was fast enough. The rooms were cleaned every day, the toweled changed and for the one week stay we had, they also changed our bed once. It is possible to have the riad arrange trips and we both used them and went on our own. The riad arranged for an excellent driver who spoke English very well. The traffic in Marrakech was scary but I felt safe in the hands of our driver. You might get a better price when you arrange on your own, but it is very convenient to use the riad, you will be picked up at the door and the quality will be good. We had dinner at the riad one evening and the food was great.

So after all this praise I still have left the best part for the ending. The people working at Riad Sable Chaud are amazing. Warm, friendly, thoughtful and very capable at their job. It felt like they would do anything to make sure that your stay in Marrakech would be perfect and like they had a sincere concern for me and my welfare.

You should consider yourself lucky if you ever get a chance to be a part of the Riad Sable Chaud family.

  • Stayed October 2010, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Woodford, United Kingdom
2 reviews
5 of 5 stars Reviewed October 12, 2010

We had the pleasure of staying here, and even now I can't believe we were lucky enough to stay at such an incredible place and we went based on the strength of the other reviews listed here on trip advisor.. I would say that Riad Sable Chaud goes above a 5 star, because you feel so exclusive. (at the time of writing this, there are only 4 bedrooms in this riad, so you feel like you have the entire place to yourself)

From the moment you step in, the actual hotel manager himself, Saad warmly welcomes you in, pours you some Moroccan tea and gives you a very relaxed tour of the Riad and introduces you to every member of staff. Every effort is made throughout your stay to make you feel like you are an absolute priority. The Riad itself is spectacular, the rooms are perfect, and the food is also fantastic. Free and very fast broadband WiFi connection, with good coverage to all bedrooms. . They had even ensured the correct mains plug adapter was in the bedroom ready and waiting so I could charge my UK phone etc. I cannot fault this place. Absolute perfection, and a level of service that other Riads and hotels should certainly learn from. - David & Teresa, London UK

  • Stayed October 2010, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
1 review
5 of 5 stars Reviewed September 17, 2010

We stayed a few nights, and went back two weeks later. Our (high) expectations in all respects were utterly surpassed. All the staff were perfectly charming without being at all nauseating and sycophantic. The rooms are all stunningly unique, beautiful and clean. The terrace is filled with wonderful flowers/plants/trees with great views over the city and High Atlas mountains. The food was fresh and delicious.

On our return we were stuck with the volcanic ash with nowhere to stay and everywhere booked. Sable Chaud made space for us and gave us breakfast all free of charge - a testament to their extraordinary generosity and brilliance!

Ever-so highly recommended!

  • Stayed April 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad Sable Chaud

Address: 135 Derb Ejdid | Bab Doukkala, Marrakech, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #234 of 1,125 B&Bs / Inns in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:4 star — Riad Sable Chaud 4*
Number of rooms: 5
Reservation Options:
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Also Known As:
Riad Sable Chaud Hotel Marrakech

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