My wife and I have just returned from spending 4 nights in the Riad Sable Chaud in the heart of the Medina. Prior to our arrival, we were aware that there would be a short walk through the alleyways of the Medina to arrive at our Riad as motorised access to the doorstep isn't possible. To say the walk to the Riad was an eye-opener is an understatement; we almost had second thoughts but this was merely as a result of the immediate culture shock of our first experience of the Medina. However, once the door of the Riad Sable Chaud was opened, we were invited into an authentic Moroccan sanctuary and any fears we had were immediately dispelled.
The Riad Sable Chaud is a delightful and genuine experience of staying in a Marrakech Riad and one that I would thoroughly recommend over any of the larger hotels which you will find outside the Medina city walls. Clean, welcoming, wonderful staff and a great varied breakfast each morning.
As we were arriving in Marrakech late evening, we opted to have the Riad Sable Chaud prepare an evening meal for us on our arrival. Despite what you may read in other reviews, the meal was an outstanding 3 course offering and well worth the 25 euros per person and prepared to our awkward requirements ( a vegetarian and a non-fish eating meat eater). Ok, a little more expensive than restaurants in 'The Big Square', but no comparison in terms of quality. Eating that meal on our first night, on the rooftop terrace, was a fantastic experience both culinary and the tranquil setting. Do not visit the hotel without sampling their food; if you do, you will be missing something outstanding. In fact, we enjoyed the meal so much that we asked that they also prepare a further meal for us on our last night rather than eat out in a restaurant. Again, prepared to our request.
The staff were just delightful. I can't commend Francesco, Mohammed and the two ladies (Fatima and Samira) enough. They were excellent hosts who looked after us far beyond what we would have expected. Arranging transport (to and from airport), day trips, advice on things to see and do, directions, meals etc. was always provided without any complaint. Excellent.
If I had one, and there's only one, complaint about the Riad Sable Chaud it's one that is probably beyond their control. As explained, to get to the hotel, you have to walk approx 300 yards of narrow alleyways which aren't very pleasing on the eye. Unfortunately, the final 50 yards or so were completely unlit as the final two street lights weren't working which was a slightly scary experience in total darkness. This meant that we arranged our return to the Riad each night a little earlier than we normally would to avoid any risk. However, the excellent service of the Riad also had this covered as they offered to meet us each night at the start of the alleyway to accompany us if we required. We didn't take up this offer but it's comforting to know that this is available particularly to any female travellers.
So, if you're travelling to Marrakech and want to experience a truly authentic Moroccan Riad which is clean, welcoming, hospitable and great value for money...look no further than the Riad Sable Chaud. Excellent.