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“Oasis i Marrakech” 5 of 5 stars
Review of Le Riad Monceau

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Le Riad Monceau
5.0 of 5 Hotel   |   7 / 8 derb Chaabane | Riad Zitoun Lakdim, Marrakech 40000 , Morocco   |  
Hotel amenities
Ranked #389 of 461 Hotels in Marrakech
Denmark
Top Contributor
56 reviews 56 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
38 helpful votes 38 helpful votes
“Oasis i Marrakech”
5 of 5 stars Reviewed December 8, 2010

Stayed three night in this beautiful oasis i Marrakech - make sure you try their restaurant and spa treatments.

  • Stayed December 2010, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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378 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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English first
Bristol
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 16, 2010

The location of this riad is perfect, but this is also it's down-side. The wailing from a next door mosque from 5 am is impossible to ignore, while the noise from restaurant diners also continued beyond midnight.

Whilst the staff were all friendly, few spoke good English.

It was also disappointing when, after my wife fell ill just as the main course had arrived in the restaurant, we received a full bill the next day, even though we had to leave just after the starter. A goodwill gesture would have been welcome.

  • Stayed November 2010
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RM-management, Propriétaire at Le Riad Monceau, responded to this review, November 24, 2010
Thank you for staying with us and mentioning that Riad Monceau as a perfect location in the historical quarter of Marrakech.
I would like to take this opportunity to say a few words about the old city of Marrakech.
Morocco is a Muslim country and in old quarters of the cities – but in new quarters as well ! – you find dozens (hundreds!) of mosques. The idea for Muslim people is that wherever you stay you MUST hear clearly the prayer call. That is part of the Muslim religion... and that is also part of the package when you book for a stay in such countries!
A guest staying in a hotel – luxury or not – located in a place like the Marrakech historical quarter (we call it the Medina) must be prepared to hear the prayer call five times a day and years of experience show us that most guests understand this (I would even say that most of them appreciate this) at this is fully part of the special ambiance and atmosphere you get here and that make things so different.
While we sympathize with this guest’s plight, he does not represent a typical guest at a hotel located in the old city of Marrakech.
Isabelle Aubry
Owner of the Riad Monceau hotel - Marrakech
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bakewell, United Kingdom
1 review
5 of 5 stars Reviewed November 14, 2010

Apart from one quibble (see below), everything was excellent. Helpful and friendly staff, great location, high ambience.

However, this is a popular Riad for dinner, and the noise from guests at dinner is constant and intrusive if you have a room on the courtyard. Presumably staff would have felt embarassed about asking gusets to keep their noise down, and we did not want to put them in that position, so did not ask them to do so. We did raise this as an issue with the manager.

The Riad is a real haven during the day, being peaceful, relaxing and quiet.

But if you're someone who needs their sleep, beware!

  • Stayed November 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Burton on Trent
Senior Contributor
41 reviews 41 reviews
27 hotel reviews
Reviews in 31 cities Reviews in 31 cities
144 helpful votes 144 helpful votes
5 of 5 stars Reviewed November 8, 2010

We stayed here for three nights at the beginining of Nov. I can unhesitatingly recommend it as a fantastic place to stay in Marrakech. As previous reviewers have said, our room was very comfortable and tastefully decorated, and the staff were unfailingly friendly and helpful.

Many people have also mentioned the good location - but as first-time visitors to Marrakech we hadn't realised how important that was. It really IS ideal - just a couple of minutes walk away from the main square, but without all the bustle and excitement that goes on there ! You couldnt ask for better ...

We got the Riad to organise our pick-up from the airport. Very smooth experieince, and recommended as the taxi can't get to the Riad, so we were met by someone from the Riad who took us for the last few yards though the alleys.

We also got the Riad to arrange a days excursion for us, out to the Ourika Valley in the Atlas Mountains. That worked out very well. We had our own car and driver, and he took us to interesting places on the way ( and found us a guide for the walk up to the waterfalls at Ourika).

Finally, I MUST mention the Restaurant, which really was excellent. Wonderfully good food, and surprisingly good wines ( all Morroccan).

All in all, a very enjoyable stay for us.

  • Stayed November 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chippenham, England
Top Contributor
95 reviews 95 reviews
24 hotel reviews
Reviews in 54 cities Reviews in 54 cities
98 helpful votes 98 helpful votes
5 of 5 stars Reviewed October 13, 2010

We chose the Riad based on the positive reviews on Trip Advisor. How right they were! The 8 roomed Riad is owned by a French designer and it showed. Everywhere was immaculate and the food and service matched the decor.
The dining room has an a la carte menu that preferably needs to be ordered in advanced but on the two nights we ate at the Riad we had the 5 course ‘taster’ menu of Moroccan food. As I don’t eat meat they made special veggie dishes for me on both nights.
Booking if recommended for dinner, even if you’re a resident, as the place has a top class reputation and caters for external diners as well as residents.
My wife and I both had a great 90 minute Rasul treatment and massage in the rooftop Hamman. At around the equivalent of £35 this was a bargain by UK standards.
The only minor thing we would have changed was that we organised our transfer from the airport via our travel agents (Thompsons) rather than the Riad. This meant we were ‘handed over’ to a guy with a handcart for our luggage in the nearby Djemaa el Fna market place as this was the nearest we could get to the Riad by car. Our ‘porter’ made it clear that our luggage was going nowhere until we paid 50 dirhams (we settled on 30!) For the return journey we got the Riad to organise the transfer which cost less than
Not the cheapest place to stay in Marrakech but worth every dirham!

  • Stayed October 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed October 7, 2010

Our trip started off a little chaotic—our flight was cancelled in New York and we were put on a later plane which meant we were going to miss our connection to Marrakech. We were faced with the decision of sitting in the Casablanca airport, attempting to explore the city during our 8 hour layover or rebooking our tickets to exclude that flight leg and driving. After discussing with the owner of the Riad Le Monceau, we decided to have the hotel come pick us up in Casablanca. Since our visit was during the Ramadan, the driver went to bed very late after his final meal around 4AM and slept through our pick-up. We ended-up getting a taxi to Marrakech. Although we were a little peeved about the situation, we thought of it as an adventure. The owner felt terrible and paid our taxi driver, had the original driver apologize to us in-person and then strong-armed the company to provide us a free excursion to the Atlas Mountains as compensation. What started off as frustrating, ending up enhancing our trip. The owner, was traveling outside Morocco during our stay, but texted us to make sure we were taken care of and the concierge was very helpful and attentive to other needs.

Our room was gorgeous and right on the garden. The one problem with the room location was that at night the riad garden is a restaurant (with good food by the way) and we had to walk in-between people dining to get into our room. I also loved that they had a pool and took advantage of it our first day. Unfortunately, it looked unusable during the rest of our stay because it was being treated.

Despite the minor bumps here and there, we had a really fabulous stay and the location was easy to find and very close to the main plaza, Plaza Jemaa El Fna near the souks.

  • Stayed August 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Elgin, United Kingdom
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed August 27, 2010

Just spent 3 nights with a friend staying at Riad Monceau. This small hotel is fabulous....location, (couldn't be better) staff, food. Hidden away at the end of a narrow lane, the door opens to a hidden treasure. The restaurant cooked fresh delicious tasting menu. The reception staff are very helpful and informative. The hammam and massage were wonderful after a hot day wandering around the souks.
The only small negative is the pool...I would say more decorative than practical, although there were people using it. This is no way detracts from the Monceau....the bath in our room was massive! Wish I was still there!

  • Stayed August 2010, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Le Riad Monceau

Address: 7 / 8 derb Chaabane | Riad Zitoun Lakdim, Marrakech 40000 , Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#150 Spa Hotel in Marrakech
#152 Luxury Hotel in Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Le Riad Monceau 5*
Official Description (provided by the hotel):
Located in a quiet side street just off the Djemaa El Fna (about 100 metres from the square) Le Riad Monceau is a cosy 7-room boutique hotel with pool, hammam-spa, rooftop terraces overviewing the Koutoubia Mosque, and a renowned Moroccan gourmet restaurant where you will enjoy the best of Moroccan gastronomy. Famous friendly cooking workshops are held every morning in the restaurant's kitchen. ... more   less 
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Also Known As:
Le Riad Monceau Marrakech
Le Riad Monceau Hotel Marrakech

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