The hotel looks great. Our bedrooms were lovely- nothing to fault on these. Maid service was good. Little bit naughty that they put water by our beds and in the bathroom and then charged us for it at the end. Similarly Nespresso capsules- charged for.
The hotel felt pretty quiet , although they said it was full. The restaurant and bar was pretty deserted in the evening - no atmosphere, no matter , we were off out but it wasn't exactly buzzy and I wouldn't have wanted to eat there. Probably best to go across the road to Les Deux Tours . breakfast was a buffet. Ok but service was hopeless. Scrambled egg was stone cold. We had the buffet lunch once which was fine. ( They were big on buffets... less effort..) 20 euros a person though and no options if you wanted a snack or anything else for that matter. No crisps , no nuts nothing. The pool was nice , but if you wanted a drink .. Well.. Be prepared to wait. A long time. In fact you may give up before your drink arrives. The bar staff were beyond lazy. They barely served any drinks. The pool was not buzzy , there was a bloke there with his decks playing good music but there weren't many guests , even on the Sunday for their " pool . The hotel is really nice , but there didn't seem to be any management and so staff were generally hopeless. Front desk were pretty good. So in all, it's nice if you are using it as a base to sleep and lounge by the pool ( and you aren't thirsty) but not if you want to spend time there and have dinner etc.
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- Also Known As:
- Murano Resort Marrakech Hotel Marrakech
- Murano Hotel Marrakech