I cannot speak highly enough of this hotel. The staff were extremely attentive but not intrusive, the layout was great with secluded villas throughout the grounds of flowering bushes and trees.
The four swimming pools gave the option of private bathing, making you think you were the only people there, or the main pool with staff on hand constantly for everything you may need.
The concierges, Slim and Soukaina made us feel completely at ease from the moment we arrived (a day earlier than planned) after trekking in the mountains. Two weary travellers were sat in front of a real log fire set in a modern lounge, Slim had the staff bring us some warm tea whilst Soukaina looked after our booking and readied the room (as we were a day early). No waiting around at the desk filling out forms and passport data, Soukaina looked after all this.
The junior suite we booked was huge with a dressing room and large bathroom, extremely nice facilities.
The restaurant served up delicious steaks and the waiters were helpful and polite.
The resort is managed by Pierre, a French chap with experience working in Los Angeles, Europe and North Africa, no doubt his experiences around the world have contributed to him ensuring that his hotel is run like a well oiled machine. He is very much seen and not heard as he silently moves around the hotel constantly checking everything is just as it should be.
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- Also Known As:
- Murano Resort Marrakech Hotel Marrakech
- Murano Hotel Marrakech