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““5 Stars !!No”” 1 of 5 stars
Review of Domaine des Remparts Hotel & Spa

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Ranked #257 of 461 Hotels in Marrakech
Bern, Switzerland
1 review
4 helpful votes 4 helpful votes
““5 Stars !!No””
1 of 5 stars Reviewed July 8, 2011

As regards the quality of the hotel service, let us say that it raises(finds) from one 3 stars less. As if often, it is the interview(maintenance) of the toilet that raises problem. On the other hand, as previous numerous opinions(notices) hint at it, avoid at all costs the restoration(catering): badly cooked, tasteless preparations.
The cleanliness of rooms(chambers) leaves something to be desired, hair everywhere on the stone floor of the room(chamber). Dusts had not been made since a lease. Avoid looking in corners(places), because they are not made. Bedding of mediocre quality. I stayed during 4 days. Sincerely it is pretty poor. First of all if you look for a beautiful hotel, avoid(flee)!
The breakfast is not for the height, the pretty poor Restoration and one too expensive SOCIETY FOR THE PREVENTION OF CRUELTY TO ANIMALS
It does not deserve an one 5 stars we would say an ibis... It's a pity

  • Stayed June 2011, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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182 reviews from our community

Traveler rating
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    18
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Brussels , Belgium
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 22, 2011

Excellent place , good spa thanks to Laure , charming service , thanks to Kamel!

Outside the burden and noise of Marrakesh and however quite close , roomy suites with private terraces on both sides , large swimming pool , heated and perfectly maintained ; restaurant inside and on the pool .Air conditioning working perfectly , large bath rooms with separate shower ,separate toilet .

In the middle of the golfs.

  • Stayed February 2011, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 14, 2010

My wife and I stayed here in mid-October. The location is quite a distance from the medina but the grounds and facilities and the rooms are large and everything is top-notch.

One of the benefits of staying here versus the riads in the medina is that you are not awaken at 5:00 am with the call to prayer. On the other hand, a taxi back and forth to the medina will run you 400 dirhams (about $50).

The staff are really friendly and helpful, especially Amelie. She was very helpful in booking and confirming things we wanted to do and also arranged drivers for us whenever we needed to go somewhere, including a day through the Atlas Mountains to visit Ait Benhaddou.

We enjoyed breakfast most mornings but we weren't overly impressed with the selection at dinner. I understand that a boutique hotel can't have all the choice of a busy restaurant but I think it's just time before more gets built up around the area.

We took in the spa and we both throughly enjoyed it. You have to try it!

  • Stayed October 2010, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 27, 2010

The staff are really friendly and helpful, the decor is beautiful, the breakfast so so. Dinner is pricey for what you receive and is er to be had somewhere else lol. We made use of the tennis court and gym but unfortunately didn't manage to have a spa treatment, but we were given a tour and it looked beautiful... The pool was NOT heated, bloody freezing even on a hot day.

Be prepared to have separate beds if you book a Junior suite!

A lovely hotel but make sure you travel to the main city as you will miss too much.

Stayed October 2010, traveled as a couple
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Additional Information about Domaine des Remparts Hotel & Spa

Address: Km 4 Route de Fes "vers Tallaght" | BP. 2708, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #257 of 461 Hotels in Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Domaine des Remparts Hotel & Spa 4*
Number of rooms: 32
Official Description (provided by the hotel):
In the heart of Marrakech's Palm Grove, the Domaine des Remparts, with its 2-hectare park and an astonishing view of the Atlas Mountains, is a genuine haven of peace. Hanging in the Spa Cocooning, the scents of the Orient will delight your senses. Enjoy also a large variety of facilities: heated swimming-pool, clay court, fitness center, shop, library and two restaurants. ... more   less 
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