I booked this hotel based on reviews that I found in TripAdvisor and I'm so glad I did.
The Riad couldn't be closer to the place Jema el Fna which is the main square in the city and to some of the main attractions such as the Palais Badis, Bahia, etc. (Location location location!).
We stayed at a very nice suit where we were able to rest from the crowded suqs and palaces.
The staff is great, they seemed so happy to have us there and let us get the R&R that we won't expect from this trip.
The Riad is in the middle of an alley where cars can't get in, so our airport cab driver made sure to call the hotel when we were about to get there, when we finally arrive Moncef, who is in charge of reception, was already waiting for us and guided us to the hotel so it wasn't an issue for us.
From the minute we got there Moncef make sure we have a city map and provide useful indications on where to visit and how to get to places, he was always available for anything we might need.
We loved the hotel decoration, it was some sort of Modern-Morocco style and we enjoyed the roof terrace to get some fresh air during the night with a nice tent.
If I ever go back to Marrakech I won't hesitate in staying there again!